8/10 Buono
Tomas
Viaggio di coppia
29 ott 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was excellent, the amenities, the food, the room smells a little like humidity, but i think was because of the pool outside the balcony, i was in the swim-up suite, but the room was clean. My only complain is that the privilege service do not worth the high cost, because you dont receive the service as espected. The only thing i received in the privilege service was premium liquor and one more restaurant. I never met the buttler or the concierge guy that was supposed to do all the reservations for the restaurant. I wrote to the hotel in advance and notify in the lobby at the check in, my wife birthday, it was supposed that the privilege service include that the butler prepare something especial for her birthday and they do nothing. The bartenders in the main lobby have the gesture of buying a cake for my wife in her birthday. Thank you Alejandro and Erika for that. But everything else was amazing in the hotel. I really recommend the hotel. We are going back for sure
Tomas
Soggiorno di 6 notti a ottobre 2025
