A che ora si deve eseguire il check-in presso Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Orario del check-in: 15:00-19:00. Per il check-in anticipato si applica un supplemento (soggetto a disponibilità). Il check-in posticipato non è disponibile.

A che ora si deve eseguire il check-out presso Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Orario del check-out: 12:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2025

Q: Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive ha una piscina?

Sì, la struttura dispone di 6 piscine all'aperto. Orario di accesso: 06:00–19:00.

Q: Gli animali sono accettati presso Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, nella struttura sono ammessi solamente animali di servizio.

Q: Quanto costa il parcheggio presso Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Il servizio di parcheggio non assistito è gratuito.

Q: Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come pallavolo, aerobica, danza e altro ancora.

Q: Dove si trova Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Non lontano dalla spiaggia di Punta Cana, questo resort adiacente a un campo da golf si trova a 5 km da Spiaggia di Juanillo, Punta Espada Golf Course e Parco Acquatico El Dorado. Spiaggia di Punta Cana e Caleton Beach Club si trovano a meno di 10 km di distanza.

8/10 Buono

Mike

Viaggio con la famiglia

18 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The staff was always wonderful and kind. They were great. The room was well kept and kept clean.

Soggiorno di 8 notti a novembre 2025

10/10 Eccellente

Adrian Javier, Williamsville

Viaggio di gruppo, Viaggio di coppia

17 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Our stay at this resort exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcomed. Every interaction was warm, attentive, and professional—whether it was the front desk, housekeeping, or the restaurant team, everyone went out of their way to ensure we had an amazing experience. The entire resort was spotless. You can tell the staff takes great pride in keeping everything beautifully maintained. Our room was immaculate, the common areas were pristine, and even the outdoor spaces were kept in perfect condition throughout our stay. Beyond the cleanliness, the service stood out the most. The team was always quick to assist, offered helpful recommendations, and constantly checked in to make sure we had everything we needed. It made the stay feel personal and truly special. Overall, the combination of outstanding service, friendly staff, and an exceptionally clean and well-kept resort made this trip unforgettable. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing, worry-free getaway.

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

John

Viaggio di coppia

13 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The food was a standout at all the restaurants including the buffet. Will come back to this resort.

Soggiorno di 4 notti a novembre 2025

8/10 Buono

Kimberly

Viaggio di gruppo

13 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Our ocean view suite was beautiful. The housekeeping and concierge staff was amazing. The star of our pool side service was Omar. His service was over the top. He made us feel like we were the only people at the pool. Other servers were not as attentive on service and cleanliness around the pool. On the days that Omar was not working, pool staff walked by pool trash such as cups, leaves and a lime. The lime sat by the edge of the pool for two days. The best restaurant on site was Capriccio the service and food were excellent. The Wok also was very good. Service at the Blue Marlin was lacking and the staff tried to pass swordfish off as the red snapper. All in all we had a wonderful time.

Soggiorno di 7 notti a novembre 2025

10/10 Eccellente

Dennis

Viaggio di gruppo, Viaggio di coppia

12 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Property is immaculate! Rooms are impeccable. They are clean, quiet, and very comfortable. The staff is over the top welcoming and always helpful. The pool areas are clean and accessible. Only negative is not enough umbrellas for those hot Caribbean days. Alcoholic drinks are readily available and service staff checks on you regularly. The beach area is small and was not accessible during our stay. I believe they are working on it to prevent further erosion. The restaurants are very good overall. The Italian restaurant is by far the best! The Steakhouse and Wok are excellent, I feel the Blue Marlin was below average. Although we didn’t always have a reservation at the Wok, we were always seated. Overall, a very positive experience and highly recommend it.

Soggiorno di 7 notti a novembre 2025

8/10 Buono

massoud

9 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The resort is beautiful, clean and maintained but the food was just OK. Front desk did not give enough information about the resort, restaurants, and entertainment. Hotel staff were great! Everyone was friendly and helpful. Huge thank you to Felix, Ricardo, Sandro, Glory and specially Ginette who always greets us with a smile and enthusiasm. We were surprised and delighted to see that they went above and beyond to make sure we had great time and a memorable vacation there.

Soggiorno di 5 notti a novembre 2025

10/10 Eccellente

Russell

Viaggio di coppia

8 nov 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff was gracious and attendant. The room, service, and food were splendid. A very wonderful stay! Thank you.

Soggiorno di 4 notti a novembre 2025

6/10 Soddisfacente

Ronny

Viaggio con la famiglia

8 nov 2025

Mi è piaciuto: Pulizia

First off, kudos to the pool attendants, restaurant servers, the room cleaning staff, pretty much every one that made our stay worth it, except the concierge and front desk personnel, including the supervisor who did not greeted us. My wife and I were celebrating our 30th anniversary. We chose this hotel after watching a lot of videos in YouTube and social media. We were expected to be greeted with a welcome drink, explain all the activities available, a map of the hotel, wifi access, etc. Just basic info upon checking in. Well, NOTHING of the sort. Just a guy telling us that they have a room with two beds, with partial ocean view (even though the website says a junior suite, with balcony and ocean view) and there is nothing they can do, other than upselling us a suite with true ocean view for almost $400 a night. Not a great anniversary experience so far. Honestly, two big things stand out during our stay: The food is mediocre at best (except for the Japanese Fusion Restaurant). And the rooms are outdated and smelled humid. The beach was closed (we were not told) and will remained closed until further notice. As I mentioned initially, we had to mentioned it was our anniversary at the restaurants, bars and the pools that we started being noticed and congratulated by all the wonderful service staff. The hotel itself did not move a finger for us. It should not be advertised as a 5 star hotel, specially under the name Marriott. No difference with a Holliday Inn.

Soggiorno di 3 notti a novembre 2025

8/10 Buono

Louis

Viaggio di gruppo, Viaggio di coppia

2 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We have been going Sanctuary Cap Cana for the past 10 years. The best thing about the place is the people that work there. They treat you like family. They also remember what you like and make you feel special. The property has always been beautiful and the food is good for an all inclusive resort. The resort has changed over the years, mostly for the better. We always feel relaxed and taken care of. Marriott is the current brand and with that hopefully they can focus on changing the food options as they have become repetitive through the years. They have done a great job with the Wok and Italian restaurant but in my opinion the steak house needs a new menu. They have taken away filets and racks of lamb as an example. The drinks are good, minus almost zero bourbon options. They should consider opening the sanctuary town during the day for lunch once a week to mix up the lunch options. The food there is good (pizza, tacos, sushi) but how can you truly enjoy it when you have dinner plans. They have been working on the beach issue and I'm sure it will be taken care of soon. Overall we love visiting Sanctuary and we will return in the future.

Soggiorno di 6 notti a ottobre 2025

10/10 Eccellente

Fedra A

1 nov 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Jensy at the pool full of professionalism, great customer service and very polite. Cristian at the pool bartender also very professional and attentive. Kelvin concierge excellent personality. He was always helpful ensuring my husband had a tee time for golf and transportation to and from the golf course. I would recommend this resort to all couples looking for relaxation and an escape from the monotony and stress from work. Definitely coming back!!! I almost forgot to mention the housekeeping staff!!! Room was impeccable!!! Thank you all!!!

Soggiorno di 6 notti a ottobre 2025

6/10 Soddisfacente

Lance

Viaggio di coppia

24 ott 2025

Mi è piaciuto: Personale e servizio

Non mi è piaciuto: Servizi

1. The property, although beautiful in design needs serious attention. Weathered paint, broken and/or very much worn equipment, signage, etc that have gone way too long with apparent little to no upkeep or pride in appearance. 2. We were in the “upgraded” section of the property, the “Castle”, in a swim out suite of a private pool. The pool was disgusting, dirty and had copies amounts of algae and visible debris and slime all over the bottom and sides. I have seen better pools in apartment complexes. 3. Although the resort is “All Inclusive”, with a huge selling point about “24 hour room service”, it wasn’t until we arrived that the much bragged about room service came with a $10 delivery charge. 4. We were turned away from the restaurant we were most interested in because it was closed for a private party. 5. Sanctuary Town, advertised as a really chic row of restaurants included in the all inclusive package was closed 3 of the 4 nights we were there. Avoid this resort… not worth it. Save your money and go elsewhere.

Soggiorno di 4 notti a ottobre 2025

10/10 Eccellente

BRUCE

15 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

I loved the resort, and the staff were very helpful and respectful. I didn't know there wasn't a beach and the ocean in front of us looked like a dirty river. We had no beach & ocean time. I didn't care for any of the food, but drinks were great.

Soggiorno di 6 notti a ottobre 2025

10/10 Eccellente

Sarah

Viaggio di gruppo

13 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Excelente todo!

Soggiorno di 2 notti a ottobre 2025

10/10 Eccellente

Rodney

Viaggio con la famiglia

6 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

First I would like to mention how great the staff was., very nice and attentive. We were there from Wednesday through Sunday and we saw the exact same staff, morning, noon and night. I can’t say enough about how great they were. The resort is very clean and very quiet. The beach area was a little disappointing but that wasn’t the resort fault. We went to the spa and had a wonderful message and hydration therapy. Very nice! Food was really good! I highly recommend this resort.

Soggiorno di 4 notti a ottobre 2025

8/10 Buono

Brian Christopher

Viaggio di coppia

3 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

The property is beautiful, the room was great and the food was outstanding. Ginette and Alix in food service went out of their way to make each meal special. They deserve a big bonus! There needs to be more food options though. There were only 5 restaurants to start with and they are not all open every night so options were somewhat limited.

Soggiorno di 4 notti a settembre 2025

10/10 Eccellente

Daniel

30 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Excellent

Soggiorno di 2 notti a settembre 2025

6/10 Soddisfacente

Sadie

Viaggio di coppia

27 set 2025

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura

The pool was great! They said the Sanctuary Town would be open Wednesday-Saturday and because it rained they kept it closed limiting things to do and places to eat to 3 places. The bathtub in our room did not work, the smoke detector in our room kept beeping even after us asking them to fix it, and the mini bar was never stocked unless we specifically called and requested it. They didn’t clean our room 3 days in a row which was very frustrating.

Soggiorno di 7 notti a settembre 2025

10/10 Eccellente

Laura María Cardella

26 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Excelente

Soggiorno di 1 notte a settembre 2025

10/10 Eccellente

Donald, San Antonio

25 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Amazing staff and perfect setting

Soggiorno di 5 notti a giugno 2025

10/10 Eccellente

Génesis Rodriguez De La

Viaggio di coppia

25 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Todo fue mágico, no tengo una absoluta queja, el servicio al cliente y la buena comida supero nuestras expectativas , Definitivamente volvemos!

Soggiorno di 1 notte a settembre 2025

10/10 Eccellente

Luis

Viaggio con la famiglia

23 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Excelente servicio y atenciones Eric el mayordomo excelente y Antolin el mesero definitivamente excelente servicio y todo el staff

Soggiorno di 3 notti a settembre 2025

8/10 Buono

Harbis

Viaggio di coppia

21 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

El staff que recibe al invitado debe estar más informado y ser capaz de dar información oportuna de las instalaciones, además de saber escuchar y entender las necesidades del huésped. Sin embargo el staff que se encuentra en los restaurantes y alrededores gozan de una alta calidad y preparación en servicio al cliente , sobresalen Nicole de restaurante Blue Marlin y todas las chicas que están en el Café . Lamentablemente por baja ocupación no todos los restaurantes están disponibles en esta fecha de nuestra visita, cosa que es una lástima al igual que los restaurantes especializados no están disponibles todos los días , si reconocer que la comida es de aparente calidad y muy bien elaborada y como siempre el personal de estos lugares; sobresalientes . Cuenta con 5 piscinas una de ella de agua salada pero está solo puede ser utilizada por aquellos que tienen habitaciones top en el área del castillo, algo que tampoco es comunicado en las distintas plataformas de promo o al momento de realizar la reserva sin importar que se haya preguntando sobre la misma . En general es un buen hotel para adultos “todo incluido” pero no sé si debería llamarle “Luxury”.

Soggiorno di 2 notti a settembre 2025

10/10 Eccellente

Sharon, Saint Cloud

21 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The grounds and the service was excellent. There was always someone there to help out or just to switch out a warm bottle of water for a cold bottle of water. Food was also well done.

Soggiorno di 4 notti a settembre 2025

8/10 Buono

Jocelyn

Viaggio con la famiglia

21 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Todo estuvo espectacular. Lo único negativo que tengo es el mal olor de la playa y la condición en la que estuvo durante mi estadía. Me gustaría resaltar el buen servicio del bartender del bar de la piscina. Creo que tenía como nombre el “negro”. Es una persona muy amable y muy carismático. Él Hizo mi estadía mucho mejor con su empatía y profesionalismo.

Soggiorno di 2 notti a settembre 2025

10/10 Eccellente

Manuel

20 set 2025

Soggiorno di 4 notti a luglio 2025

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

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