Zel Punta Cana, All Suites - All inclusive ha una piscina?

Sì, la struttura dispone di 2 piscine all'aperto. Orario di accesso: 09:00–18:00.

Gli animali sono accettati presso Zel Punta Cana, All Suites - All inclusive?

Sì, questa struttura ammette i cani (massimo 2 in totale). La struttura richiede un supplemento di 3150 DOP ad animale a notte. Potrebbero essere applicate alcune restrizioni. Contatta la struttura per maggiori dettagli.

Quanto costa il parcheggio presso Zel Punta Cana, All Suites - All inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Zel Punta Cana, All Suites - All inclusive?

Orario del check-in: 15:00-a qualsiasi ora.

Zel Punta Cana, All Suites - All inclusive offre opzioni all inclusive?

Questa struttura prevede alcuni piani tariffari all inclusive.

Dove si trova Zel Punta Cana, All Suites - All inclusive?

In zona Bávaro, questo resort di lusso si trova a 1 km da Cocotal Golf and Country Club e a 5 km da Spiaggia di Los Corales e Spiaggia di Cortecito. Luoghi di interesse come Playa Bavaro e Downtown Punta Cana si trovano a meno di 10 km di distanza.

Zel Punta Cana, All Suites - All inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

Informazioni sulla zona

Zel Punta Cana, All Suites - All inclusive vanta una posizione strategica a Punta Cana, in Bávaro, un'area nel distretto della movida e nei pressi di una spiaggia privata. Cocotal Golf and Country Club e Cana Bay Golf Club sono due tappe fondamentali per chi ama le attività. A livello naturalistico, invece, tra le principali attrazioni della zona ci sono Spiaggia di Los Corales e Spiaggia di Cortecito. Playa Bavaro e Downtown Punta Cana sono altri due luoghi da visitare consigliati. Dedica del tempo a scoprire tutte le attività e i servizi nelle vicinanze, come jogging e golf. Vai alla guida turistica di Punta Cana

8/10 Buono

GRETHA JIMENA

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

5 feb 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Las habitaciones son muy amplias y lindas y el staff super amable. No hay elevador lo cual es un problema si vas con adultos mayores o niños.

Soggiorno di 4 notti a gennaio 2026

6/10 Soddisfacente

Emma, The Valley

3 feb 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

This hotel is clearly aiming to deliver a five-star experience, and there are some genuinely excellent elements — beautiful rooms, an exceptionally comfortable bed, and consistently kind, well-intentioned staff. Unfortunately, my stay was affected by a number of small but recurring issues. The hotel app and room service menus were often inaccurate, and there were several maintenance and inspection issues that shouldn’t occur at this level. Dining was inconsistent: friendly service throughout, but cold food on one occasion, limited or misleading menus on others, and room service orders that didn’t match what was advertised. The spa treatment itself was excellent, but important information wasn’t clearly explained upfront. Despite the number of issues raised during my stay, no gesture of goodwill or compensation was offered beyond apologies. With stronger attention to detail and clearer communication, this could be an excellent hotel; at present, the experience does not consistently match five-star expectations.

Soggiorno di 4 notti a gennaio 2026

8/10 Buono

MOHSEN, SUWANEE

Viaggio con famiglia e bambini piccoli

31 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

We stayed at Zel Punta Cana from January 14 to January 20, 2026. The hotel is located in the Bavaro area, about 20 minutes from Punta Cana International Airport. The resort is brand new, modern, and well maintained. Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel. They are spacious, modern, and clean, with a very comfortable bed. The balcony with a jacuzzi overlooking the pool is a great feature. However, humidity inside the room is noticeable, towels and linens look worn, and only one large bath towel is provided. The shower head is also installed quite low. There are several large and clean swimming pools. The beach is beautiful and clean, with shuttle access from the lobby that works well. The beach bar and restaurant are enjoyable. Food quality at the buffet is acceptable, but variety is limited, and items are not always refilled later. The resort has only three restaurants, with average overall quality. Entertainment is very limited, making the resort extremely quiet. There is no convenience store on site, and communication before arrival was poor, as emails to the reservation department were not answered. Overall, we were satisfied with our stay. This hotel is best suited for travelers looking for a modern, clean, and peaceful place to relax rather than a lively all inclusive experience. Special thanks to Alejandra Vasquez.

Soggiorno di 6 notti a gennaio 2026

6/10 Soddisfacente

Jennifer

Viaggio di coppia

27 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Our room was very nice, we had the suite with the living room and very large balcony. It was very private and spacious. The towels in the room were old looking, they were clean but they definitely need to update them. We weren’t given any hand towels or washcloths. We called and they brought 2 hand towels and no washcloths. Service was extremely inconsistent, we didn’t get a butler, other people did. During check in, we noticed other people that were checking in were given a tour of the property, we were taken to a staircase and told your room is up there. We were also told to go to the restaurant at 9:00 in the morning to make dinner reservations. Which we did, later we overheard people talking to their butler about making reservations which he did for them. Later in the week we discovered a screen in the buffet that you could make reservations, so we used that. Service at the buffet and bar were touch and go, the bar took a long time and it wasn’t that busy and if you wanted a drink when you went to the buffet, even water, sometimes they’d come over, other times they didn’t or they’d take your drink order and never come back, very inconsistent, same with the pool service.This resort is very quiet, which we liked. There was no bar to sit at which I found strange. The grounds are lovely,we walked to the beach every day instead of taking the shuttle. It’s very safe. The people working at the resort were very friendly. I just think they need to work out a few things.

Soggiorno di 10 notti a gennaio 2026

10/10 Eccellente

Katherine, Vail

Viaggio di gruppo

24 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Resort beautiful, swim up room so beautiful. Friendly staff. Pretty easy check in. Had a room mix up but got it figured out. We enjoyed the spa and loved the beach. Had a wonderful stay. Only negative would be food. It was just ok. Overall excellent experience.

Soggiorno di 4 notti a gennaio 2026

8/10 Buono

Manuel

24 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Room Clean.

Soggiorno di 3 notti a gennaio 2026

10/10 Eccellente

Holly

Viaggio di coppia

24 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Had a great 11 night stay at Zel. The staff are friendly and helpful, despite a small language barrier of English. Rooms are spacious but could improve some minor details- had to ring for fresh towels on a few occasions, the sinks were never washed down during stay but bedding spotless and made every day. The bathroom door in our room was slightly broken at the hinge and the hairdryer didn’t work. The restaurants are great and the breakfast options are 10/10. Gets a little boring for lunch and dinner but the pool restaurant is great and can also be used at dinner as well as lunch. Plenty of drink options- staff need more glass/cups and stock. Sometimes they run out of the correct glass ie getting a beer in a wine glass and they run low on stock, often having to get stuff from another bar. Plenty of activities to do in the hotel and entertainment was good and wasn’t something we was expecting. I would stay again. Private beach area is worth all the money- very chilled, great bar and excellent sunbeds. Take the cart which is less than 5 mins and never a wait for one.

Soggiorno di 11 notti a gennaio 2026

10/10 Eccellente

Eloisa

Viaggio con la famiglia

23 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

I love the place🎀very clean and the workers are very helpful and nice. I will go back to the same resort. Very safe and beach , it was clean

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Sabrine

Viaggio di coppia

23 gen 2026

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Can't recommend Zel Punta Cana highly enough. The grounds are beautiful and very well maintained, the staff are very kind, attentive, and funny (shout out to Pedro, Suriya and others!) and the whole vibe is elegant chill. We spent a very relaxing week where the only decisions we had to make were what to eat, whether to go to the beach or the pool, and which of the many covered beach- or pool-side chairs to lounge in. The room was spacious and very clean, the food was excellent (healthy and delicious...keto/Paleo compliant if you want). And there was always a spot - no beach towel bingo trying to stake out a spot at the crack of dawn. We're already planning next year's return. Thank you so much Zel

Soggiorno di 8 notti a gennaio 2026

10/10 Eccellente

Katiria Cortes

Viaggio con la famiglia

23 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Great stay – highly recommend! I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing visit. The bed was especially comfortable, and the room was quiet, which made for a great night’s sleep.

Soggiorno di 5 notti a gennaio 2026

8/10 Buono

Ivette

Viaggio di gruppo

21 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Pros: great staff, nice rooms Cons: very limited dining options, tiny buffet, little entertainment

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Jessica Paola Gomez

Viaggio di gruppo

20 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

I stayed at this hotel to celebrate my birthday with a group of friends (there were 10 of us in total), and thanks to Romina, my experience was truly excellent. She took care of all the assistance and logistics to make the celebration a success: she organized the cake, the restaurant reservation and decoration, surprised me with a beautiful birthday gift, and even took Polaroid photos for us to keep as a memory. She checked in on me throughout my stay and always went above and beyond to make sure we were comfortable and happy. Her attention truly made a difference in our experience. As for the hotel itself, the property is beautiful, modern, and peaceful. The vibe is modern and boho-chic, and the background music is perfect for relaxing, chatting, sunbathing, or even reading. The rooms are very spacious, comfortable, modern, and extremely clean, with many amenities that make the stay even more enjoyable. As a suggestion, it would be great to have more vegetarian options. However, I would like to highlight that one evening, Chef Simeon prepared customized vegetarian dishes for us, which was the highlight of the night and a gesture we truly appreciated. As for areas of improvement, we noticed that not all staff members were equally attentive; at times the service was a bit slow and the attitude could have been better. Additionally, the internet connection was not always optimal.

Soggiorno di 6 notti a gennaio 2026

10/10 Eccellente

Gissell

Viaggio con la famiglia

20 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Our experience was fabulous. The room was excellent, and the staff was very professional and friendly. We are very grateful to the concierge Ricky and to Yajaira at Café La Finca, who were always attentive to any need. The food was exquisite, and the cocktails were very good.

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Nicola

Viaggio di gruppo, Viaggio di coppia

18 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

In general it was great, but we had a few issues with a reservation in a restaurant and they had miscommunication, they told us about a party at the beach, they supposed to have tapas and open bar and 2 hr before a lady came to us and told us that we must buy a bottle to be able to joing the party, at the end we went expecting to be kick out... but turns out that was a miscommunication of the staff from the hotel. During our last night, we wanted to go to Volcano restaurant, we loved a plate from them... so, we wanted before leaving, and ohhh that night it wasn'tavailable, I told the waiter about it and the next thing, the chef was talking with us, explainedthe process of the dish and he told us that it need it little more of cooking, but if i want it he could check if there were a piece ready, ans it was!!!! So, we where very glad for the kindness of chef Paulino. The room was comfy and spacious, food was great, all the staff was very gentle. Oh, and the front desk coffee machine was amazing!

Soggiorno di 6 notti a gennaio 2026

8/10 Buono

Francine

Viaggio di coppia

17 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The resort was nice, room was clean, staff was very attentive especially Rob at the front. The spa was amazing (a bit on the pricey side). Definitely a redort for relaxing only.

Soggiorno di 2 notti a gennaio 2026

10/10 Eccellente

Bauyrjan

14 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We truly enjoyed our stay at this resort. Ransessa, our personal butler, provided exceptional service throughout our visit. She was incredibly attentive, highly customer-oriented, and consistently went above and beyond to ensure our comfort. We especially appreciated the personalized halal dinners she thoughtfully arranged for us, which made our experience even more special.

Soggiorno di 7 notti a gennaio 2026

8/10 Buono

Courtney

13 gen 2026

Overall, our experience at Zel was very good. I will review based on areas of strength and weakness: Strengths - Very hospitable staff—always willing to help, go the extra mile, and do anything within their capability to improve your experience. Our concierge Rafael (Rafi) was definitely a standout to us. - Beautiful design, decor, and overall vibe. Zel very much encompasses a boho/Mediterranean vibe, and the feel of every space from the lobby to the hallways to the rooms themselves was very calming and aesthetically pleasing. - Incredible pools. The resort has multiple pools including a shallow one specifically for children, and the pools never felt crowded. They were also extremely clean and well-maintained. There were multiple different water features, whirlpools, and swim-up eating/lounging areas built in. There was a pool for everyone—the main pool had lots of events including poolside dancing, yoga, Pilates etc. and the pools to the side were much more calm and less populated for those wanting a more relaxed atmosphere. -

Soggiorno di 4 notti a gennaio 2026

10/10 Eccellente

Duncan James

Viaggio di coppia

11 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

By far the best all inclusive I’ve ever been to. Excellent food and great friendly vibe

Soggiorno di 10 notti a dicembre 2025

10/10 Eccellente

Moneia Denise

11 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Everything was perfect for my first visit I will be back !

Soggiorno di 2 notti a gennaio 2026

8/10 Buono

Michael

11 gen 2026

Soggiorno di 5 notti a gennaio 2026

10/10 Eccellente

Bashar

9 gen 2026

Soggiorno di 5 notti a gennaio 2026

8/10 Buono

Kalsang

8 gen 2026

Soggiorno di 5 notti a gennaio 2026

10/10 Eccellente

Camilo

7 gen 2026

Soggiorno di 2 notti a gennaio 2026

10/10 Eccellente

Yinellie

6 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Todo excepcional. Habitación, comida, playa, piscina, personal sumamente amable y servicial.

Soggiorno di 1 notte a gennaio 2026

10/10 Eccellente

Larry, Keller

6 gen 2026

Soggiorno di 14 notti a dicembre 2025

Zel Punta Cana, All Suites - All inclusive

Scegli le date per vedere i prezzi

Galleria fotografica per Zel Punta Cana, All Suites - All inclusive

Recensioni

Servizi più richiesti

Scopri i vantaggi che otterrai con VIP Access

Più vantaggi per gli iscritti

Opzioni della camera

Verifica la disponibilità per queste date

Apri tutte le foto per Zel Two Bedroom Master Suite Swimup

Zel Two Bedroom Master Suite Swimup

In evidenza

Apri tutte le foto per Zel Two Bedroom Master

Zel Two Bedroom Master

In evidenza

Apri tutte le foto per Zel Suite

Zel Suite

In evidenza

Apri tutte le foto per Suite Master with Garden View

Suite Master with Garden View

Apri tutte le foto per Room Standard with Garden View

Room Standard with Garden View

Apri tutte le foto per Room Deluxe with Pool View

Room Deluxe with Pool View

Apri tutte le foto per Suite Master with Pool View

Suite Master with Pool View

Apri tutte le foto per Double Suite Master With Garden View

Double Suite Master With Garden View

Apri tutte le foto per Double Suite Master With Pool View

Double Suite Master With Pool View

Apri tutte le foto per Zel Swimup Suite

Zel Swimup Suite

In evidenza

Apri tutte le foto per Suite Master With Garden View

Suite Master With Garden View

Apri tutte le foto per Suite Standard With Garden View

Suite Standard With Garden View

Apri tutte le foto per Suite Master With Pool View

Suite Master With Pool View

Apri tutte le foto per Room Deluxe With Pool View

Room Deluxe With Pool View

Apri tutte le foto per Zel Master Suite

Zel Master Suite

In evidenza

Apri tutte le foto per Zel Swimup Master Suite

Zel Swimup Master Suite

In evidenza

Apri tutte le foto per Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

In evidenza

Informazioni sulla zona

Cosa c’è nei dintorni?

Come spostarsi

Ristoranti

Informazioni su questa struttura

Zel Punta Cana, All Suites - All inclusive

Dettagli per l’all inclusive

Mance e tasse

Cibi e bevande

Attività in acqua

Attività di terra

Corsi/lezioni/giochi

Intrattenimento

Strutture simili

Paradisus Grand Cana - All Suites - All Inclusive

Servizi della struttura

Connessione Internet

Parcheggio e trasferimenti

Pasti e bevande

Ristoranti in loco

Cose da fare

Per famiglie

Servizi di base

Servizi agli ospiti

All'esterno

Spa con servizi completi

Accessibilità

Altri servizi/dotazioni

Servizi della camera

Camera da letto