Playa Dominicus, 22000, Bayahibe (La Romana), San Rafael del Yuma, La Altagracia
Recensioni
7,0
Buono
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 5 su 16 recensioni" "
10 - Eccellente
5
Valutazione di 8 - Buono. 4 su 16 recensioni" "
8 - Buono
4
Valutazione di 6 - Soddisfacente. 3 su 16 recensioni" "
6 - Soddisfacente
3
Valutazione di 4 - Scarso. 1 su 16 recensioni" "
4 - Scarso
1
Valutazione di 2 - Terribile. 3 su 16 recensioni" "
2 - Terribile
3
7,6/10
Pulizia
7,6/10
Personale e servizio
7,0/10
Servizi
7,0/10
Condizioni e dotazioni della struttura
7,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Erick javier
Viaggio con famiglia e bambini piccoli
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The employees are great I liked the atmosphere the pool the food is super good I recommend it
Erick javier
Soggiorno di 2 notti ad aprile 2024
Risposta di Sunscape Dominicus, il giorno 22 apr 2024
Dear guest,We are very pleased with your comments and it is our mission to be available at all times to meet all your requirements.We hope we have helped to make your time with us even more enjoyable.Best regards,Olga Álvarez,eConcierge.
10/10 Eccellente
Luis
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great
Luis
Soggiorno di 2 notti ad aprile 2024
Risposta di Sunscape Dominicus, il giorno 15 apr 2024
Dear guest,We are very pleased with your comments and it is our mission to be available at all times to meet all your requirements.We hope we have helped to make your time with us even more enjoyable.Best regards,Olga Alvarez,eConcierge.
6/10 Soddisfacente
Andreina
Viaggio con la famiglia
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
La playa tiene muchas rocas-piedras.
La bebida es muy mala, baja calidad.
Poca luz en las habitaciones.
Andreina
Soggiorno di 1 notte ad aprile 2024
Risposta di Sunscape Dominicus, il giorno 15 apr 2024
Estimado huésped,Gracias por tomar de su tiempo para colocar una reseña sobre su experiencia en nuestro complejo y le agradecemos también por habernos elegido destino vacacional.Sentimos profundamente que su estancia no fue como esperaba y que no hayamos podido cumplir con sus expectativas en los aspectos mencionados. Con respecto a la playa tenemos en marcha un plan de mejora siempre respetando, cuidando el medio ambiente y los entornos naturales.Saludos cordiales,Olga Álvarez,eConcierge.
8/10 Buono
Lindsay
Viaggio con la famiglia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good service. buffet food was a bit repetitive, but tasty. the place was not too quiet, but lively throughout the day. bar service in the starlight lounge was pretty bad, but all other service as on point. Loved Fina (met her at reception), her smile was very welcoming and she helped to answer our general questions and gave suggestions to optimize our experience.
Lindsay
Soggiorno di 1 notte ad aprile 2024
Risposta di Sunscape Dominicus, il giorno 10 apr 2024
Dear Guest,We would like to express our gratitude for staying at Sunscape Dominicus La Romana for your vacation, your feedback is important to us as one of our top priorities is to ensure the satisfaction of our guests.Thank you very much for letting us know about your stay and we hope to have the pleasure of welcoming you back for another great vacation.Kind regards,Olga Álvarez,eConcierge.
2/10 Terribile
braulio
6 apr 2024
Non mi è piaciuto: Pulizia e servizi
Food was horrible water down liquor entertainment was lousy
braulio
Soggiorno di 1 notte ad aprile 2024
Risposta di Sunscape Dominicus, il giorno 8 apr 2024
Dear guest,We apologize that your experience was anything less than satisfying in some things. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If we can provide any assistance, please contact us directly.Best regards,Olga Álvarez,eConcierge.
6/10 Soddisfacente
Denise
Viaggio di coppia
1 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Pros: The staff was truly amazing. They were there to help out every time we needed something. One day we had our room cleaned twice and we had turned down service.
Cons: The hotel is under new ownership. There was alot of construction going on daily so it was hard to relax throughout the day.
Our room was very dated, needs updating.
The food was horrible. My husband and I had reall bad upset stomachs for days. The food at th hotel was very limited and very bland. We thought going to the DR, we would have had local traditional dishes. But, I think they cater to the European tourists more there. We were there for a wedding and the bride came home with a parasite because of the food.
We stayed on the adults only side. However, there were kids at the adults only pool and the beach. The rules were not enforced. We were disappointed because we paid a little more to have an adults only area.
We will not be going back to the DR because of this experience. We will go back to Mexico.
Denise
Soggiorno di 4 notti a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 1 mar 2024
Dear Guest,On behalf of Sunscape Dominicus please receive our gratitude by your preference in choosing our premises as your preferred destination for your recent holidays. We truly regret all the unexpected issues regarding our facilities and services have interfered to the whole course of your stay since we always make our best effort to reach up to your expectations. In Sunscape Dominicus, we constantly strive to create memorable experiences. Therefore, we lament that your stay has spoiled by these unfortunate details. Either way, we will apply a deep supervision to the topics, which have affected you to continue improving the quality of our services or facilities.If your vacation plans are towards Sunscape for a next visit, please let us know and we will be attentive to offer you a more pleasant and uneventful experience.Warmest regards,Olga Alvarez,eConcierge.
4/10 Scarso
Sharam, Corpus Christi
27 feb 2024
Non mi è piaciuto: Personale e servizio
Sharam
Soggiorno di 5 notti a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 28 feb 2024
Dear guest,I apologize that your experience was anything less than satisfying in some things. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.Best regards,Olga Álvarez,eConcierge.
2/10 Terribile
Trevor
Viaggio di gruppo, Viaggio di coppia
19 feb 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Can not recommend a single thing about this place to anyone considering staying. BEWARE!!!
Trevor
Soggiorno di 5 notti a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 21 feb 2024
Dear Guest,Thank you for visiting us and for taking time to give us your evaluation.We feel sorry that you didn't enjoy your vacation completely, because every day we strive to ensure that our guests return to their homes with maximum satisfaction, so we feel very sad.We apologize for the inconvenience that hasn’t allowed you to give us a better evaluation.Best regards,Olga Alvarez,eConcierge.
8/10 Buono
Ashley
17 feb 2024
Mi è piaciuto: Servizi
Most of the staff was extremely friendly
Ashley
Soggiorno di 7 notti a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 19 feb 2024
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays. We really appreciate your comments.Best regards,Olga Alvarez,eConcierge.
6/10 Soddisfacente
Anthony
12 feb 2024
Anthony
Soggiorno di 2 notti a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 13 feb 2024
Estimado huésped,Gracias por visitar nuestro complejo y por habernos enviado su evaluación.Sentimos que no disfrutara al máximo de su estancia con nosotros.Saludos cordiales,Olga Álvarez,eConcierge.
8/10 Buono
Isis
Viaggio con famiglia e bambini piccoli
10 feb 2024
Mi è piaciuto: Pulizia e servizi
La propiedad aún no está abierta al.100, deben mejor la variedad en el buffet. La gastronomía en los restaurantes a la carta es excelente. El parque acuático está chulo.
Isis
Soggiorno di 1 notte a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 12 feb 2024
Estimado huésped, Ante todo nos gustaría agradecerle que haya elegido nuestro hotel Sunscape Dominicus para sus vacaciones y que haya dedicado parte de su valioso tiempo a comunicarnos sus impresiones y críticas constructivas.Tenga por seguro que todas sus observaciones se convertirán en acciones de mejora.Saludos cordiales,Olga Álvarez,eConcierge.
8/10 Buono
Tal, Secaucus
Viaggio di coppia
10 feb 2024
Mi è piaciuto: Personale e servizio
Overall good, but ongoing construction on site and next to the building where we stayed made us sacrifice the feeling of complete comfort. Also the room left a lot to be desired with very strong marks of unfinished renovation.
Tal
Soggiorno di 6 notti a febbraio 2024
Risposta di Sunscape Dominicus, il giorno 12 feb 2024
Dear guest,Thank you for choosing us your recent holidays and for the valuable time that you took to let us know your experiences regarding your stay. We sincerely value your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kind regards,Olga Alvarez,eConcierge.
10/10 Eccellente
Gennady
6 feb 2024
Gennady
Soggiorno di 15 notti a gennaio 2024
Risposta di Sunscape Dominicus, il giorno 20 mar 2024
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays, it is a pleasure to know that our services were to your liking and that we were able to reach your expectations. Best regards,Olga Alvarez,eConcierge.
10/10 Eccellente
Tomas Diaz
Viaggio con la famiglia
1 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet zone, we were lucky the hotel was almost empty
Tomas Diaz
Soggiorno di 4 notti a dicembre 2023
Risposta di Sunscape Dominicus, il giorno 5 feb 2024
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays. We really appreciate your comments, and it is a pleasure to know that our services were to your liking and that we were able to reach your expectations. Best regards,Olga Alvarez,eConcierge.