Dear Mr. Kabeyay Thank you for taking the time to share your experience about your recent stay at our hotel. Receiving warm and friendly service from our staff sets is the tone for a great stay, therefore, we sincerely appreciate your feedback and also apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities.

Dear Ivan, Thank you for taking the time to share your feedback about your recent stay at Four Points by Sheraton Qingdao, West Coast. Welcoming you back and hopefully exceed your expectations again soon. Warmly Regards.

Thank you for choosing the Four points by Sheraton Qingdao Westcoast. The hotel is very convenient to the business center and the seaside. We look forward to seeing you often!

Thank you for taking the time to share your valuable comments with us. We highly respect your comments, and we have already shared your feedback with related team for follow up and actions for improvement. We hope see you soon.

Dear guests, thank you for your feedback, we will promptly communicate with the relevant authorities to ensure that provide you with more comfortable experience next time you, look forward to coming again! Thank you!

尊敬的客人，您好！非常感谢您选择我们酒店并分享您的入住体验！对您入住期间产生的不便我们深表歉意，我们会进一步完善酒店服务及设施设备，尽我们所能为您带来更加舒适的体验。期待您的再次光临！

Dear guests, thank you for your feedback, we are sorry that your experience in our hotel is not perfect, we will strive to improve the hotel equipment and facilities, look forward to your next visit!

尊敬的客人，您好！感谢您的反馈，但是很遗憾您在酒店的体验未尽完美，我们将努力完善酒店设备设施，期待您的下次光临！

Dear guests, thank you for your feedback, we are sorry that your experience in our hotel is not perfect, we will strive to improve the hotel equipment and facilities, look forward to your next visit!