Hotel a Ratnovce

“Camera pulita”

“Tutto perfetto ”

“Room was excellent. Very few staff spoke English but fortunately we spoke German which seems to be their second language.”

“Excellent place and very unique and historical. The hot tubs and amenities are a must. A bit expensive vs other options but worth it. The breakfast and dinner were delightful as well!”

“We never found this place, lost our money for nothing, Bad communication or cheating?”

“Staff were very kind and courteous. The spa treatments were great, we got them at the Irma spa and they were lovely. We did the mirror pool and mud pool + short massage, which made the trip worth it. The area itself is really beautiful, green and nice to walk around / have a drink. Also there are restaurants nearby in town which are really nice. Overall a nice trip but the other reviews are right that the property itself is dated. First impression on arrival wasn’t great but stay was nice...

“Hotel in fase di ristrutturazione. Avevamo due camere comunicanti con bagno in comune. Soluzione comoda per 4 persone. Zona residenziale ma centro raggiungibile a piedi. Area ristorazione e colazione da migliorare. ”

“They email said the room is ready at 14.00pm… at 16:30pm door looked, no access to the property, no staff at reception. After making a call extra30 minutes to wait till one person arrived. Been given a room such smells of urine that l was out of the room in seconds with my asthma😱been given an another room. Infested with mosquitos.restless nights because of them, my body is covered with bites,itching swollen arms and face. The room walls covered with black spots l think from others before me...

“Very good service ”

“Super friendly staff and cute hotel but, the room was full of spiders and made it feel really dirty.”

“Lovely hotel, nicely situated close to the centre”

“purtroppo mi sono trovato malissimo, mi hanno avvisato solo il giorno prima e di sera che tutta l'area welness compresa la palestra erano chiuse per lavori, anche se poi in realtà non vi era nessun lavoro in corso, il fatto è che in hotel c'erano solo 3 camere prese e quindi non gli conveniva aprire. il personale è stata la cosa peggiore, 3 ragazzine di forse 18 anni a gestire l'Hotel, ed infatti non mi hanno accontentato in nulla, anzi insistevano per volere farmi fare per forza la colazione a...

“excellent quality ”