Case in affitto a Razlog

“Excellent!”

“Excellent hotel and very good restaurant. Reception service/lady very strange, ‘’wow you are coming too early (11:00)’’. The lady was aware that our room is not ready even before finding our reservation… 😀 or she is having cristal ball or the instructions are to not allow guest to check in before certain hour. The hotel was empty. I really do not understand that… in every normal nice hotel are more than happy to make you accomodate in the moment that you arrived. She called us 40 minutes later...

“The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful.”

“Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza”

“Il gestore gentilissimo, parla bene l'inglese e ci ha aiutato a organizzare la giornata. Tutti gentili, bella la camera, ottima la colazione. ”

“A fantastic location with great pools and very helpful staff ”

“The hotel offers very good accommodation conditions, we are not talking about luxury, we are talking about functionality. We didn't feel like we were missing anything even for a moment. One recommendation: a little diversity at breakfast would not hurt.”

“Very cosy and probably one of the best in the area. From kind staff, to a wonderful room and a great breakfast. With a picky family about hotels this was above and beyond and everyone was so happy.”

“Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!”

“Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.”

“Très bon hôtel, bien situé avec des installations agréables, mais quelques améliorations de confort/entretien seraient les bienvenues. ”