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Recensioni per Asteria Inn and Suites

2 out of 5
Asteria Inn and Suites
410 W Park Road, Redwood Falls, MN

Recensioni

5,6
Valutazione di 10 - Eccellente. 2 su 54 recensioni" "
Valutazione di 8 - Buono. 15 su 54 recensioni" "
Valutazione di 6 - Soddisfacente. 15 su 54 recensioni" "
Valutazione di 4 - Scarso. 13 su 54 recensioni" "
Valutazione di 2 - Terribile. 9 su 54 recensioni" "

6,2/10

Pulizia

6,4/10

Personale e servizio

5,0/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

David, Iowa

Non mi è piaciuto: Condizioni e dotazioni della struttura
At least get the name correct.
This property is now Quality Inn, no longer Asteria. The employees really need training, the breakfast was disappointing, the property needs a face lift. It was not awful, it was just kind of disappointing. I would grade it a C minus at best.
Soggiorno di 1 notte a ottobre 2017

2/10 Terribile

Brad

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Non smoking room smelled like everyone had been smoking in it. Amount charged was not the amount quoted. Too tired to fight the battle. Would not stay there again!
Soggiorno di 1 notte a settembre 2017

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
staff were most accommodating
It was a last minute decision to stay in the area. We had stayed here in the past. It is again under remodel construction, which didn't bother us too much, we wanted a bed for the night. Our reservation was for a king size bed, but they told us they didn't have any available, at which time we agreed to take a double/double if it were on the 1st floor. The staff was able to get us in on the first floor. This motel has never been a 5 star, but the staff come close
Soggiorno di 1 notte a luglio 2017

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Review
There is rarely anyone at the front desk, and you have to call them to get a hold of them. And when I tried to use the room telephone, it didn't even work. They alternate days on cleaning rooms, and although I requested some minor items to be cleaned in my room, it wasn't done.
Soggiorno di 4 notti a luglio 2017

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2017

8/10 Buono

Cynthia

Mi è piaciuto: Pulizia e comfort della camera
Hallway was very hot. Screen in room window was torn out. Room was clean and comfortable.
Soggiorno di 1 notte a giugno 2017

2/10 Terribile

Richard

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Needs a bulldozer
Non smoking room smelled like it was a smoking room last week.Filthy window, scuzzy carpet.
Soggiorno di 2 notti a giugno 2017

4/10 Scarso

Spencer

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No phones worked in the room, housekeeping walked in the room at 7:00 with all 4 of us staying. Breakfast was stale cereal and toast.
Soggiorno di 1 notte a giugno 2017

8/10 Buono

Dave, Mpls .

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Off the beaten path but convenient .
More than I expected , It has a pool and spa. It is quite clean.
Soggiorno di 8 notti a maggio 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was good all in all, the customer service was friendly and in a convenient location.

6/10 Soddisfacente

Elizabeth M

Mi è piaciuto: Personale e servizio e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
3AA Sections
Very clean room and spacious for a king single room. The manager was very nice and helpful. I would definitely stay again if in the area.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Hotel, Good Location.
Our stay was just fine. They seem to be in the middle of a remodel, but it didn't have any affect on our room. Room was clean and updated nicely.

6/10 Soddisfacente

Sherry, US

Friendly staff. Very quiet no loud guest. Door glass to pool smashed.

6/10 Soddisfacente

Laurie, Bismarck, ND

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
I had a problem checking in. I made the reservation through Hotels.com and the front desk clerk told me the code provided for payment did not work. I used my credit card to charge the room, was double charged, and am having a hard time getting the overcharge refunded and resolving the matter. I contacted the hotel directly without resolution, and contacted it again through hotels.com and was told the manager was not available. I'm getting the run around, and this has completely overshadowed any positive experiences I had with the hotel.

8/10 Buono

Joy, Benson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice
Was very quiet and relaxing get away that we needed, the gentleman at the front desk was very kind

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Potential unrealized
No one was ever at the front desk - they were playing in the pool until all hours. They need to NOT advertise free breakfast - it was the worst excuse for a breakfast I have ever seen - and I travel A LOT!

4/10 Scarso

frank

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
priced right and the room was comfortable
used it for base camp during hunting. the room was clean and the beds were comfortable

8/10 Buono

Susan

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel and friendly staff. They need to clean the beverage dispenser for the breakfast, The nozzles should be cleaned daily a fruit fly came out of the OJ.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Charity Dog Funraiser
Well liked this hotel because it took pets & was only 5-mins. from where we had to go.

2/10 Terribile

granny, mn

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worse hotel we ever stayed at.No one at front desk to greet us and she was dressed very inappropriately.She also was absent when we checked out.We also he to pay up front which is unheard of but can see why as you wouldn't want to pay later. Breakfast was a laugh. Bags of bread and bags of bagels in which anyone with grubby hands could get in.Juice hade gnats in it.Hall carpets were filthy and stained with worn out areas. Handicapped bathroom was well equipped.

2/10 Terribile

Theresa, Minnesota

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not worth it.
A/C was turned off when we got in our room. Room was very warm and took a long time to cool. Halls were filthy, smelt funny and extremely hot.

8/10 Buono

samuel k, Yotown

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good quiet area
Quick stop, good deal

6/10 Soddisfacente

Galen, Minneapolis,MN

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Basic needs were met at Asteria Inn & Suites
The room was clean and didn't smell. The continental breakfast was minimal but fine with me since my favorite cereal namely Cheerios was available. The hallway carpets were in need of cleaning. It appeared the hostess was also a cleaning person so there was no one at the front desk. It took three phone calls before she responded.

6/10 Soddisfacente

Terry, Buffalo, MN

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Good location to MN Farmfest Show
Check in was very efficient. Person at front desk was very pleasant. Room was very modest but then again I wasn't staying at a three to five star hotel. To greatly improve the bed they should start using a fitted sheet on the bottom I got into bed and the bottom sheet and mattress pad moved to top of bed.

4/10 Scarso

Harold

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not what I expected.
Nice little town, but the hotel stay was not what I expected. Way over-priced thru Expedia. The room itself was okay, fairly clean but outdated. Slim breakfast. Outside was dirty, stains all over the concrete, and all over the indoor hallway carpet. Not welcoming at all. Cigarette butts laying around. Won't go there again when visiting sites nearby, Jeffers Petrocliffs and Laura Ingalls Museum.

4/10 Scarso

Ed, St Paul

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Not bad for the $$
Room was clean but outside of building & hallways are not kept clean. The place looks run down from the outside.

8/10 Buono

Andrew, MD

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Much better than expected
I had low expectations due to other reviews, but I was pleasantly surprised to see they were wrong. The bathroom was clean and the rooms were cozy. Breakfast was minimal but free breakfast is free breakfast

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The bedding was stained. The hot tub Was out of order. There was no air conditioning in the pool room. The juice machine did not work and there was hardly anything for breakfast!

2/10 Terribile

LaRayne, Roscoe

The adjoining room had little kids and they were very loud and cried a lot. It was as if they were in our room. Heard everything they did and said. did not get much sleep.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Decent motel for the price
The only complaint I have is that the maid came in to clean our room at 9:30 am and woke us up. We didn't have the do not disturb sign on but were only staying one night so I was extremely surprised that they didn't wait until we had checked out. Was otherwise what you would expect. Everything was clean and they were doing exterior maintenance like repainting so it seemed well cared for.

8/10 Buono

PaulaM, Seattle, WA

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The hotel is clean and perfectly adequate. The staff was friendly. The breakfast left much to be desired. Simple continental is fine, but merely the addition of peanut butter and jelly for the bagels would make a difference.

4/10 Scarso

Carl, Mn

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
No room clerk on duty.
No clean towels in the pool area. Poor selection on the breakfast . No coffee maker in the room.

4/10 Scarso

John, Bergen, NORWAY

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Greit for en overnatting
Hyggelig mann i resepsjonen. De holder på å pusse stedet opp. Gamle tepper som sikkert skal fjernes etterhvert som de har økonomi til å gjøre det. Greit nok for en natt.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
-10 Star
The issues we had were endless... arrived in our 1st room, people next door were arguing and we could hear every word... once in the bed there was a bed bug crawling on my daughters arm... hotel staff got us a new room right away but the room was dirty with ashes on the night stand... at least no bugs????? Hot night since the air conditioner did not work well. Next morning went down to the breakfast which was sadly lacking, not what I've had in the past with similarly priced hotels, bag of bagels in the fridge and some cereal, only strawberry flavoured oatmeal and that was it. Came back to the room that night and it hadn't been made up or cleaned. Towels were stained a multitude of colours so we weren't sure if they had been washed. Definitely will try to be more careful the next time. Could carry on but have to put clothes in the dryer now to make sure any bed bugs are dead, they say that heat kills them, I sure hope so.....

6/10 Soddisfacente

Patrick, Omaha, NE

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Convenient place to stay
Asteria is a hotel needing exterior upkeep. The interior, for the most part is still sound and clean. The spa was empty and the door to the pool area needed to be fixed. The room was spacious and clean. Everything worked as it should. Checking in was easy and the parking area is large and seems well-lit.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Say in Redwood Falls
My stay at the Asteria Inn was very disappointing to say the least. The hotel location was acceptable, but that was probably the highlight. I had booked through Expedia which I probably wont do again, but I booked 2 weeks but I left after 1 week. The outside appearance of the building was kind of run down on front side and the backside was even worse. Is in need of serious painting and up-keep. The pool area is not very inviting. The hot tub did not work at all while I was there. I never saw a breakfast that was to be offered. I had to ask for coffee for my room every day. The blow dryer did not work. There was a stained towel in the room when I checked in and the one day they cleaned my room I was left a note saying here are 2 rags to use when cleaning the room WHAT?? They are to clean the room. Very rarely could I find any employee at front desk. I would never stay here again.

4/10 Scarso

Vicki, Grand Forks ND

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Run down.
The room was generally clean except for the carpets and upholstered chair, stained, dirty. Coffee maker did not work properly. We would not stay there again.

4/10 Scarso

Kermit, Idaho

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a place to sleep
Outside is shabby. Lobby is very plain dark and uninviting, not very clean. Front desk clerk was unkempt (messy hair and clothes, not professional at all) and appeared to be "high". Room was OK. Breakfast selection was bare bones. Juice had run out, even though it was early in the morning. OK place for the price, but better to try somewhere else.

6/10 Soddisfacente

Michael

good room

4/10 Scarso

Cathy, St. Paul, MN

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice Staff with a Hotel falling down around them
When we saw the condition of the place, we would not have stayed if we hadn't pre-paid. The web-site is very misleading. The sauna was broken, as was the juice machine, the pop machine, the room lamp, the room coffee-maker. I questioned if the sheets had been changed when I opened it, and everything was rumbled. The back door that can be opened with a room key, couldn't even be closed much less locked. The staff was young but very nice and tried to be helpful in a situation that seemed out of their hands.

4/10 Scarso

Mimi, Lawrence, KS

Non mi è piaciuto: Condizioni e dotazioni della struttura
Very Disappointing
The staff was very pleasant, but not dressed professionally. The person at the front desk was dressed in old jeans and a tee shirt. The room was clean, with the exception of the bathtub. Bleach would have gone a long way! The tub stopper looked like it had a century of hard water built up on it; I hope that is all it was! The bottom bed sheet was a flat sheet and did not stay in place. There wasn't a coffee maker or hair dryer in the room. The continental breakfast was more than lacking. You had a choice of cereal, bagel, an apple and three choices of juice. Two of the juices were out, no cream cheese for the bagels, and I looked in all the drawers and cabinets and found no napkins. Therefore, I went to the rest room and used paper hand towels. That restroom was discussing! I would not recommend staying here.

2/10 Terribile

Tracy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very run down. Breakfast consisted of cereal or bagels. Hot tub was out of order. Room was not very clean.

6/10 Soddisfacente

James, Minneapolis

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
older place, under good care
This is an older place that seems to be under good management. The breakfast had less available than most, but staff was friendly and it was just fine for a stopover.

6/10 Soddisfacente

Belle, Minnesota

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Clean place to sleep
Our room was clean. Breakfast was cereal, bread, juice and coffee. It was not amazing, but it was cheap and clean.

2/10 Terribile

came on Busines, nd

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Choose a different hotel if possible.
staff very un- professional. When we checked in the desk clerk did not even bother to greet us didn't even get up out of his chair I had to tell him I was here and I have a reservation he took my credit card told me to sign and that was it. Carpet and walls filthy! Every other hotel was full and we needed a room. Only stayed one night. That was enough.