Resort e hotel con spa a Regione del Périgord Verde

“When we arrived we have not been provided with a correct room that has been reserved, that makes us feel uncomfortable to be with 2 kids and 2 adults in a small room for 2 people. The host tried to solve situation, but another room has been too hot, 40C outside and no AC in any room. Our rooms had very bad smell of humidity as well. We have not been notified that the dinner has to be ordered in advance, so we have arrived at 7pm and we could not eat or drink there. No minibars available in the...

“La camera era priva di riscaldamento, l'acqua calda non funzionava, il management, alla mia insoddisfazione, è sparito spostandomi in una stanza di livello inferiore dicendo che per loro era equivalente.”