Hotel per famiglie a Richmond

“My Expedia reservation was not honored.”

“I’ve stayed here more than once but this time was not the same. I checked in and when I entered my room there were opened soda cans (half full), and the bathroom wasn’t cleaned. ”

“This property has one employee working all night. Marie checked us in. When we got to our room it was dirty and had not been prepared for our arrival. Marie had to come and clean our room. She had to run back and forth from the fourth floor to the front desk 3 times to check people in and clean our room. On top of that we were given a King room when we made reservations months in advance for a two queen beds room. Marie deserves a raise and the property manager needs to rethink their staffing...

“The fridge didn’t work no matter what you tuned it to bed was comfy ”

“Great value, clean, and conveniently located!”

“As a lover of architecture, it scratched the itch to stay in a historic mansion. Like much of Richmond, IL, this house was many decades past its prime, witnessed by the broken car parked out front and the 70's apartment complex that overlooks its backyard. The home has tons of space and some beautiful original features, but you have to balance them with the broken, mismatched thrift store furniture, the challenging lack of outlets/strangely placed switches and dusty old curtains some on broken...

“Breakfast could be better”