Hall

Recensioni per Motel 6 Richmond, VA - Midlothian Turnpike

2 out of 5
Motel 6 Richmond, VA - Midlothian Turnpike
100 Greshamwood Place, Richmond, VA

Recensioni

6,6
Valutazione di 10 - Eccellente. 130 su 473 recensioni" "
Valutazione di 8 - Buono. 103 su 473 recensioni" "
Valutazione di 6 - Soddisfacente. 89 su 473 recensioni" "
Valutazione di 4 - Scarso. 42 su 473 recensioni" "
Valutazione di 2 - Terribile. 109 su 473 recensioni" "

6,6/10

Pulizia

7,0/10

Personale e servizio

6,2/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Ebone

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
It was nice towels could have been a bit more cleaner it was hair everywhere and it smelled like urine or something wet in the room but over a slept peacefully
Soggiorno di 1 notte ad aprile 2024
Risposta di Matthew, il giorno 29 apr 2024
"Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a peaceful night's sleep during your stay at Motel 6. We apologize for any inconvenience caused by the cleanliness issues you encountered with the towels. Rest assured, we'll address these concerns promptly to ensure a more enjoyable experience for our future guests. We appreciate your patronage and hope to welcome you back for an even better stay in the future."

2/10 Terribile

Shivonne

Non mi è piaciuto: Pulizia
Cc
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Shivonne,We appreciate your feedback and are sorry to hear about your experience. If you could kindly reach out to our management team, they would be happy to address any concerns you may have. Thank you for bringing this to our attention.

10/10 Eccellente

Carl

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
It's definitely a great stay 👍
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Carl,We are delighted to hear that you had a great stay with us! Our team works hard to provide a wonderful experience for all our guests. If you have any suggestions for improvement, we appreciate your feedback to enhance future visits.

10/10 Eccellente

Julio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Julio,We are thrilled to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Eccellente

Sharlena

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was clean. And front desk was awesome
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Sharlena,Thank you for sharing your positive experience regarding the cleanliness and our front desk team. We strive to provide exceptional service, and we hope to welcome you back soon.

4/10 Scarso

Teresa

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Easy access. Didn't like the water smelled like sewer. We were uncomfortable eve brushing our teeth in it. 2 bars of soap no shampoo or conditioner.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Teresa,We appreciate your feedback regarding easy access to our hotel. We regret to hear about your experience with the water quality and amenities provided. Your input is valuable for us to improve our services in the future.

10/10 Eccellente

Stiven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 20 feb 2024
Hello Stiven,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

6/10 Soddisfacente

Josh

For what it is it’s decent enough for a night or two, wouldn’t recommend only because there’s a bar across the parking lot that blasts music until 2 am which sounds like the music is in your room
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Josh, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the noise from the neighboring bar. Our team strives to provide a comfortable environment, and we regret that this issue affected your stay. We appreciate your understanding of the external factors beyond our control.

2/10 Terribile

David

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello David, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us.

2/10 Terribile

Meghan

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff was super kind and accommodating but the area is very questionable and the bar in front of it was blaring music until 2am. Exceptionally loud and I got 3 hours of sleep because of it
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Meghan, Thank you for sharing your experience with us. We appreciate your kind words about our staff. We understand that the noise from the nearby bar affected your sleep. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful stay.

10/10 Eccellente

Stiven

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 13 gen 2024
Hello Stiven,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another great stay!

8/10 Buono

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Steven,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a great experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 Buono

Geonna

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello Geonna,We're glad to hear that you had a positive experience during your stay with us. Should you have any further feedback or comments, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

6/10 Soddisfacente

Cyndi

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Cyndi,Thank you for choosing our hotel for your recent stay. We value all guest experiences and would appreciate any specific feedback you can provide. Please reach out to us directly so we can address any concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future.

2/10 Terribile

Kathleen

Bed is very uncomfortable and the tv doesnt work. Thats all I wanted, was a place to sleep for the weekend, and a tv to watch. Thank goodness I have a laptop and Aleve for my back.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Kathleen, Thank you for staying with us and sharing your feedback. We're sorry to hear that the bed didn't meet your expectations and that you experienced issues with the TV. We appreciate your resourcefulness in using your laptop and Aleve for comfort. We value your input and will share it with our team for review.

8/10 Buono

Mark

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
No shampoo or conditioner. Just a bar of soap. Didnt see any vending machines or place on the property to buy drinks and snacks.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Mark,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the absence of shampoo and conditioner in your room. Your comments have been duly noted for future improvement opportunities. Furthermore, please note that we do not have vending machines on the property; however, our front desk is available 24/7 and our team is always happy to assist with any requests you may have.

10/10 Eccellente

Donte

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Donte,We appreciate you taking the time to rate our hotel. We are delighted that you had an excellent experience with us! If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another wonderful stay.

10/10 Eccellente

HANNAH

Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 12 dic 2023
Hello HANNAH,We are delighted to hear that you had a wonderful stay at our hotel! It was our pleasure to provide you with a great experience, and we appreciate you choosing to stay with us. If you have any additional comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future!

8/10 Buono

Drucilla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Hello Drucilla,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a pleasant experience. If there is anything we can do to improve, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you.

8/10 Buono

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very accommodating and polite employees...Comfortable room...will be back to stay in 3 weeks for another soccer weekend...Great job!!
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Steven,Thank you for sharing your positive experience with us! We're thrilled to hear that our accommodating and polite employees made your stay enjoyable. We're glad you found your room comfortable as well. We look forward to welcoming you back in three weeks for another soccer weekend. See you then!

10/10 Eccellente

Kyle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Kyle,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

2/10 Terribile

Kelley

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The AC cover fell off. Bathroom was very small. Bed was comfy.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 16 nov 2023
Hello Kelley,Thank you for your feedback regarding the AC cover and the size of the bathroom. We're glad to hear that you found the bed comfortable during your stay. We appreciate your input as it helps us to continually improve our services.

10/10 Eccellente

Lissette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Lissette,Thank you for taking the time to share your feedback. We are thrilled to hear that you had such an exceptional experience during your stay with us. We strive to provide the best possible service and amenities for our guests, and we're delighted that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future.

4/10 Scarso

Sarah

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Sarah,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

4/10 Scarso

Lindsey

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Lindsey,Thank you for taking the time to leave us your rating. We appreciate your positive rating and are glad that you had a satisfactory experience during your stay. Should you have any further concerns or suggestions, please do not hesitate to reach out to our management team directly. We look forward to welcoming you back in the future for an even better stay.

4/10 Scarso

Ravi

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The area within the bathroom was not clean properly
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Ravi,We apologize for the oversight. Our housekeeping team will be notified to ensure thorough cleanliness in the future. Thank you for bringing this to our attention.

10/10 Eccellente

Jose

Soggiorno di 4 notti a ottobre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Jose,Thank you for sharing your positive experience with us! We are delighted that you enjoyed your stay at our hotel. Your satisfaction is our top priority and we appreciate your kind words. We hope to have the pleasure of welcoming you back in the future to create more memorable moments.

8/10 Buono

Beth

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Beth,Thank you for the positive rating! We are delighted to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon!

10/10 Eccellente

Timmy

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Timmy,Thank you for rating our hotel with a perfect score! We truly appreciate your rating and are thrilled to hear that you had a fantastic experience during your stay with us. We strive to provide excellent service and create memorable moments for our guests. Please feel free to reach out to us if you have any further comments or if there is anything else we can assist you with.

2/10 Terribile

Theresa

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Theresa,Thank you for sharing your feedback about your recent stay. We appreciate your honesty and apologize for any inconveniences you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests. Please feel free to contact our management team to discuss your concerns further.

10/10 Eccellente

HANNAH

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello HANNAH,Thank you for taking the time to share your positive experience! We are thrilled to hear that you had a great stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind words. We hope to welcome you back again in the future for another wonderful stay.

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a ottobre 2023
Risposta di Manager, il giorno 14 ott 2023
Hello Jose,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon!

10/10 Eccellente

Krystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 4 ott 2023
Hello Krystal,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Eccellente

Theresa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I look the location of the hotel
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 30 set 2023
Hello Theresa,Thank you for your review and comments regarding our location. We hope to see you again in the future. Thank you for your valuable business.

6/10 Soddisfacente

William and Nancy

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Shower mat is too short,my wife slipped off of it and fell in the shower. The staff at the front desk did ask to make sure she is alright, yet the size of the shower mat at that site is not negotiable. The security deposit has not been returned to my credit card so far on 9/23/23 I am still checking daily for the adjustment. We moved on to the rest of our trip.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 24 set 2023
Hello William and Nancy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and also our front desk. We appreciate you taking the time to share your experience.

2/10 Terribile

Donte

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rude staff
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 9 set 2023
Hello Donte,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Eccellente

Abel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 10 set 2023
Hello Abel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Buono

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ttt
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Richard,We can't thank you enough for sharing your feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Eccellente

Carson

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 29 ago 2023
Hello Carson,We appreciate that you've taken the time to share with us regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

2/10 Terribile

Jason

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a drug hotel. Crack heads everywhere. The bed was horrible the floor was coming up and a tripping Hazzard. The bath tub was built up to high almost fell getting in and out. I will never stay here again and would not recommend it to my worst enemy. The police should go there several times a day and they could arrest a lot of people. This hotel should be shut down. It was a waste of money.
Soggiorno di 4 notti ad agosto 2023
Risposta di Manager, il giorno 27 ago 2023
Hello Jason,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 Buono

Richard

Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 29 ago 2023
Hello Richard,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Eccellente

Lavado

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice ppl
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 20 ago 2023
Hello Lavado,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 Soddisfacente

daniel

Non mi è piaciuto: Servizi
Not allot of food around and no breakfast there
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 14 ago 2023
Hello daniel, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 Eccellente

Felicia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awsome
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 11 ago 2023
Hi Felicia,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Eccellente

Peggy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Manager, il giorno 5 ago 2023
Hello Peggy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Eccellente

Patrice, Baldwinville

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the style of the rooms now. My room had flooring, not carpet. Everything was clean. The bed was comfortable and the pillows were plump. The water was hot for showers, too. There is a Mexican restaurant next door that turns into a lounge on Friday and Saturday nights. The bass kept me up a little, but I settled in after awhile. Maybe ask for a room not facing that side.
Soggiorno di 2 notti a luglio 2023
Risposta di MATT PATEL, il giorno 1 ago 2023
THANK U VERY MUCH

10/10 Eccellente

Krystal

Soggiorno di 3 notti a luglio 2023
Risposta di Manager, il giorno 8 ago 2023
Hello Krystal,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4/10 Scarso

Shelia

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
A 0
Room was dirty bugs was in room
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 20 lug 2023
Hello Shelia, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Buono

Kelli

Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 9 ago 2023
Hello Kelli,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terribile

ANTHONY

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The motels located in a very bad neighborhood. The room is dirty and old in the neighborhood is extremely unsafe.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 16 lug 2023
Hello ANTHONY,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.