Suite panoramica | Minibar, una cassaforte in camera, una scrivania, insonorizzazione
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Recensioni per Al Hamra Palace By Warwick

4 out of 5
Al Hamra Palace By Warwick
King Abdullah Road, Riyadh

Recensioni

6,8
Valutazione di 10 - Eccellente. 5 su 29 recensioni" "
Valutazione di 8 - Buono. 10 su 29 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 29 recensioni" "
Valutazione di 4 - Scarso. 2 su 29 recensioni" "
Valutazione di 2 - Terribile. 4 su 29 recensioni" "

6,8/10

Pulizia

6,6/10

Personale e servizio

7,2/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mohamad

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottimo servizio
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Samah

Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

ali

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a Good Choice !!
The overall Stay was not the best experience, the bathroom edges were dirty, the bed sheet had cigarette burn on it, the corridors to the room were very dark.
Soggiorno di 2 notti a dicembre 2023
Risposta di Al Hamra Palace Hotel, il giorno 5 gen 2024
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

10/10 Eccellente

Abdulrahman M

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
شكراً جزيلاً لكم كانت إقامة وتجربة مميزة ظ، خدمات مميزة موظفين محترفين
Soggiorno di 3 notti a novembre 2023
Risposta di Al Hamra Palace Hotel, il giorno 5 dic 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
It was a good stay, but the room had no windows. This was uncomfortable. The room service was fine, and had many choices with fair prices. The internet speed was not that fast. What I did not like is that electricity went off while turning off the room lights.
Soggiorno di 3 notti a maggio 2023
Risposta di reservation, il giorno 24 mag 2023
Dear Sir,Dear Mr. Mohamed, Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

2/10 Terribile

Shadi

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very bad service
Door’s lock card always not working and you need to go down to the reception to let them connect it again to the system. Wifi is very bad and you can’t access the network in easy way.
Soggiorno di 3 notti a gennaio 2023
Risposta di Billy, il giorno 26 lug 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

8/10 Buono

Bassel

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Average
Soggiorno di 2 notti a gennaio 2023
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Front Office Manager Mr. Abdulaziz Abdulwahab

2/10 Terribile

Mana

Soggiorno di 3 notti a novembre 2021
Risposta di Billy, il giorno 26 lug 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

2/10 Terribile

Abdullah, Riyadh

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The guy at the front desk did not know how to find my reservation and kept taking forever. And he almost charged me twice for no reason. For the room, it was dusty all over and the carpet was yellowish from stains. The walls were too thin and the tv didn’t work at all.
Soggiorno di 1 notte a giugno 2020
Risposta di reservation, il giorno 23 lug 2020
we will follow and care full your advise

6/10 Soddisfacente

Andrew

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Underwhelming and expensive
Not as great place as I expected. First off all I turn up and the whole reception area stinks of petrol for some reason!. Get to room to find a) its freezing, b) plug sockets don't work c) room wasn't really the "Junior Suite" i imagined.. a big bed and a small table and chair doesn't really make something a suite in my eyes. . oh and d) the room had a smell of cigerettes, despite it supposidly being a non-smoking room (it had an ashtray in it?!). upon checking out (or attempting to) the person on the reception was just chatting to someone (seemed a very friendly conversation) and ignored me standing behind them waiting. someone else came up and tried to check out, handed him the key and went. so i just did the same. the guy was pretty rude in my opinion. Definitely not worth the money they are asking for a nights stay.
Soggiorno di 2 notti a novembre 2019
Risposta di Billy, il giorno 26 lug 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Only problem was my room didn't have any windows.
Soggiorno di 3 notti ad aprile 2019
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

4/10 Scarso

Mo

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Big rooms. Good location. Easy access to highway and city.
Soggiorno di 1 notte a marzo 2019
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

6/10 Soddisfacente

Hisham

Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a dicembre 2018
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

6/10 Soddisfacente

Abdullah

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2018
Risposta di Reception, il giorno 17 ott 2018
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. ‏Sincerely, ‏Al Hamra Palace Hotel

10/10 Eccellente

Mohammed

The hotel was clean but there is no laundry service inside the hotel. They have to take your cloths to the nearest layndry which is cheap
Soggiorno di 1 notte a settembre 2018
Risposta di Reception, il giorno 17 ott 2018
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. ‏Sincerely, ‏Al Hamra Palace Hotel

8/10 Buono

Abdullah

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2018
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Abdullah

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2017
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Abdullah

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a maggio 2018
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Diaa

Mi è piaciuto: Comfort della camera
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Diaa

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
مناسب
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

6/10 Soddisfacente

Abdullah

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2017
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Ravi, UAE

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good for Business travellers
I stayed for one night and it was real value for money.
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Sumedh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good experience
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
رائعه
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

8/10 Buono

Nader

Mi è piaciuto: Pulizia
Risposta di Billy, il giorno 26 lug 2023
Thank you for choosing Al Hamra Palace hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Al Hamra Palace Hotel

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very limited service, very noisy aircon
Very Very limited service, very noisy aircon. Breakfast ok. Overall not recommendable, because too expensive for what you get.
Risposta di Billy, il giorno 26 lug 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

2/10 Terribile

Graham, Brighton

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't go there
When nowhere else is available and camping is not an option, stay at the Al Hamra Palace hotel.
Risposta di Billy, il giorno 26 lug 2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ” “Thank you for letting us knows about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”