Guest house a Roanoke

“I really appreciate the compassion that I recieved”

“convenient”

“Everything was perfect”

“While we understand that unexpected situations can happen, our biggest concern was the lack of communication regarding our room availability. Check-in was scheduled for 4:00 p.m., but our room was not ready until nearly three hours later. Had we been kept informed with regular updates or given a realistic estimate of the delay, it would have greatly improved the experience and allowed us to plan accordingly. Delays are sometimes unavoidable, but clear, proactive communication goes a long way in...

“My room was located near the exit to which I heard the doors opening and closing all night and also where the staff performed their morning duties which woke me up early and a pillows were trash, other than those three things the stay was very pleasant and the breakfast was great”

“The house was very clean and the host was very friendly.”

“The location was convenient and the room was clean, except for a musty smell.”

“The bed was comfortable! The room was not clean, furniture very dusty! The curtains were torn and very dirty , bathroom appeared cleaned but the floors were dirty. The iron did not work and the iron board cover had holes. There was an unpleasant odor in the room when AC was running.”

“The staff was helpful; the breakfast was good, the parking was adequate (could have had more handicapped spaces), king room was comfortable.”

“The a/c unit sweated and left water on the floor, but it wasn't a problem. Had room for me to walk the dog. Spoke with one lady who cleaned the rooms and she was very sweet. I took my broom and mop to keep our room clean and I even had my own towels and didn't use the ones provided.”