Hotel vicino a Robin Hill - Newport

“Room was much bigger than expected (possibly an upgrade) and seemed to have been recently renovated. Spotlessly clean and comfortable bed. Breakfast was included although my invoice stated room only. Apparently all rooms here include breakfast which was very good. Highlight really was the friendliness of staff which is probably because it’s an independent property and they genuinely want to make guests feel welcome. ”

“The room seemed clean, dirty towel that was left was removed after this was pointed out. Room was well equipped with coffee maker and kettle, nice modern bathroom. To our surprise the room was not cleaned during the day and towels not refreshed. Also coffee, tea, water etc was not replenished. Breakfast in the local pub across the square was not good. No fresh fruit for instance and the used ingredients were not the best.”

“Quiet location with a bus stop only 5 minutes away for services to the ferry. Ample car parking.”

“The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport.”

“Lo consiglio. Buon rapporto qualità prezzo. Unico difetto è stato il check in lento e una strana procedura per cui ti addebitano 20 sterline all’arrivo sulla tua carta di credito nel caso consumassi qualcosa (ma in realtà non c’è nemmeno il minibar). Poi con un’altra strana procedura te le riaddebitano al check out ma non ti danno una ricevuta del riaddebito. ”

“Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience.”

“Cleaning & quietly ”

“Very caring and homy, many thanks!”

“Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator”

“We had a beach view room which was spacious and had an absolutely stunning view over the beach and cliffs over a distance. We came to the island for my son’s fossil hunting. He’s 9. We listened to the high tides at night, absolutely worth it. Even with the window open, it’s still warm during the day in the winter. Will revisit. ”

“The room was very clean & tidy & the bathroom had nice soaps, shower caps, shower gels & body lotion nicely presented. Staff were helpful & friendly.”

“On arrival our room was upgraded to a large seaview room with a walk in shower which was a very nice welcome. The Pump room bar is excellent with a cozy atmosphere. The staff are friendly and attentive. The food both at breakfast and in the evening venues is top notch. Dining is a particular highlight which should not be missed with a very good menu expertly prepared and served to a really high standard. ”

“Reported toilet not flushing before we went out for dinner, staff said they would fix it while we were out, come back not fixed had to phone again they tried again unsuccessfully and only then offered different room this was 9 o'clock in the evening. Think this could have been handled net”

“I had a good welcome. Room was lovely and clean. The complementary drinks voucher is a very nice touch. Fire in bar most welcoming. Breakfast delicious. Would definitely stay again.”

“Mum had a nice stay at this pet friendly hotel, the dog enjoyed his trip, too!”

“Needs to be renovated but it’s good value for money and is close to the beach and town centre ”