On first look the property looks stylish and the location is wonderful. There is no 3G or 4G access inside the flat so you need to have the code to manually unlock the front door. We had to wait for someone else to go into the property to get in from the outside door first. The internet connection in the house is patchy and we had to lean out of the window to make phone calls.
The quality of the facilities is terrible - 2 showers, but one is boiling hot and you can’t adjust the temperature, the other drips constantly and has been shut with a valve to stop this. No shower curtain, and only one set of towels for a week. Water all over the floor after using the shower and only one floor towel to mop up with. No toilet roll holder, no tooth mug, no soap dish, bare minimum toilet roll and cheap complimentary toiletries. The dishwasher doesn’t work, there are loose plug sockets in the kitchen, no coffee, no olive oil, no pan lids, no teatowels. 2 kettles, one broken. 2 coffee mokas, one unusable. No washing up liquid , dirty glasses put back into the cupboard. The clothes washer stank of mould, no clothes washing detergent, pillow case had a blood stain on it. I’ve never given negative feedback before but this place is awful and not worth the money - I’ve stayed in better equipped youth hostels at a fraction of the price of this place. If you want a refund you have to declare the problems immediately on arrival but it takes a while to discover that basically nothing works.
