2/10 Terribile
Kate D.
2 giu 2025
Bugs, Toenails, and Aggressive Host
There were bugs and toenails in the bed, a cloud of gnats on the porch, a discolored hair-filled tub, mold covering the walls, stained pillows, broken furniture, and greasy surfaces. All linens show advanced signs of wear and age. Any surface you try to sit on warrants fear of collapse. Rita has an unauthorized "collaborator" named Fabrizio who coordinates your arrival and apparently services this apartment. Anytime you try to contact Rita, he would respond instead via WhatsApp. He is not verified through VRBO on this property.Rita, the host, persistently contacted us outside of the VRBO app when we shared our concerns. She's resorted to harassment via name-calling, wild accusations, and intimidation from multiple numbers. We were supposed to stay in Rome at this property for 5 nights and could only stomach one after waking up itchy on a spring protruding bed. Rita refuses to give us a refund despite us leaving. There are so many clean, thoughtful places you can stay in Rome for the same price or less. PLEASE DO NOT STAY HERE!




Kate D.
Soggiorno di 5 notti a maggio 2025