Dear Andrea, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken a few moments to share your experience. We were very pleased by your feedback. If there is anything we can do to make your next stay even better than the last, please do not hesitate to contact me or a member of our staff. We look forward to welcoming you back to the Hassler, hoping that the future stores many more opportunities for you to stay with us. Greetings from the Eternal City!

Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken the time to share comments about your experience. It was a pleasure to read your review and to know that you fully enjoyed your stay here. I hope you will have many more opportunities to return to stay at the Hassler in the near future as we look forward to welcoming you back! Greetings from the Eternal City! Best Regards,

Gentile Ospite, La ringrazio per aver scelto il nostro albergo e per aver dedicato alcuni minuti del Suo tempo per condividere la Sua esperienza. Siamo molto contenti di sapere quanto abbia gradito il Suo soggiorno e la professionalità del nostro Staff. Ci auguriamo di poterLe dare nuovamente il benvenuto presso l’Hassler e nel frattempo mi è gradita l’occasione per inviarLe cordiali saluti,

Gentile Ospite, La ringraziamo per aver scelto di soggiornare all’Hassler e anche per aver trovato il tempo di lasciare il suo feedback in merito. Le impressioni dei nostri ospiti sono sempre molto importanti per noi. Ci è dispiaciuto apprendere che non ha trovato la sistemazione di Suo gradimento, e speriamo che voglia soggiornare nuovamente all’Hassler per scoprire tutte le altre opzioni che abbiamo a disposizione, tra cui anche delle camere recentemente rinnovate con degli spazi più ampi. Nell’attesa di darLe nuovamente il benvenuto all’Hassler, cogliamo l’occasione per porgerLe i nostri più cordiali saluti.

Dear Guest, First of all I would like to thank you for having chosen to stay at the Hassler while in Rome. I appreciated you sharing your positive ratings regarding your overall impressions of your experience and of our staff, as well as our central location. I look forward to greeting you again, hoping that the future stores many other opportunities for you to stay with us. Greetings from the Eternal City!

“Dear Mr. Yanis,first of all let us thank you for having chosen the Hassler as your destination in Rome and thank you for your feedback! Your words of appreciation regarding the property and the location have been shared with our Proprietors. We are sorry however your experience was not as pleasant as we would have liked it to be, nonetheless, we thank you for your comments which help us improve our service. Also, we apologize for the mischarge which was corrected, but should not have occurred. In conclusion, thank you for taking the time to write your review: we greatly value your opinion. Please rest assured that everything will be done so that your next stay be flawless! With kindest regards,”