Hotel con servizi business a Ruhr

“Ottima struttura collegata direttamente all'aeroporto e vicina alle fermate degli autobus e navettte per fiera. All'interno ci sono diversi locali aperti fino a tardi. Unica pecca occorsa durante quest'ultimo soggiorno: dopo aver bussato in camera alle 8:30 del mattino, mentre non eravamo ancora usciti, non sono più passati per effettuare le pulizie.”

“checking in was difficult. nobody was there upon arrival, door was locked. i had to call someone offsite to help check me in. self-check in wasn’t operational. called again to reboot system. staff sent an email requesting i pay again for my reservation i’ve already booked. bed came with one comforter, base price was for two adults. staff digitally requested that i pay an extra $10 per night per person. all was eventually resolved but it was one after another.”

“Tutto ottimo servizio ma non mi hanno fatto fattura”

“Alles ok. Waren zufrieden”

“Horrible service!!!! I paid 130 euro and there wasn't even a bottle of water in the bedroom, so I asked for it at breakfast (that I paid 20 euro more) and the waiter told me I could drink with a glass or pay for it! Insisting was useless! Never again, they don't know how to behave with clients.”