Piscina all'aperto, ombrelloni da piscina, lettini

Recensioni per Days Inn by Wyndham Ruston LA

2 out of 5
Days Inn by Wyndham Ruston LA
1801 N Service Rd E, Ruston, LA

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 135 su 569 recensioni" "
Valutazione di 8 - Buono. 166 su 569 recensioni" "
Valutazione di 6 - Soddisfacente. 138 su 569 recensioni" "
Valutazione di 4 - Scarso. 56 su 569 recensioni" "
Valutazione di 2 - Terribile. 74 su 569 recensioni" "

7,2/10

Pulizia

7,6/10

Personale e servizio

6,2/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Candice

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very clean and quiet I would come back
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Patrick

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was very accommodating. We had issues with our bedding, blobs of I don't want to know. My daughter and changed them ourselves. Just not a clean room!
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 13 mag 2024
Hello Patrick, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the bedding. Your feedback is valuable for us to ensure a high standard of cleanliness moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

2/10 Terribile

Mary

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Worst ever
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 mag 2024
Hello Mary, We are disappointed to hear about your experience and apologize for any inconvenience caused during your stay. We encourage you to reach out to our management team to discuss your concerns in more detail and seek further assistance. Your feedback is valuable to us for continual improvement.

10/10 Eccellente

Dennis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was right on the highway. We were just passing through Ruston and it was handy. The price was very reasonable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Dennis,We're pleased to hear you found our location convenient and our rates affordable during your visit to Ruston. Thank you for choosing to stay with us. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests.

2/10 Terribile

Kerri

Non mi è piaciuto: Condizioni e dotazioni della struttura
i want my money back. See previous email sent 4/29/24
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Kerri, We appreciate your feedback and have noted your concerns. For any further assistance, please contact our management directly.

4/10 Scarso

Linda

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property is in desperate need of an upgrade. Old and outdated with lack of cleaning. I wasn't given a choice. Which was very inconvenient since I'm not disabled. The comforter had cigarettes burns on it, thin bath towels. The company needs to revoke this franchise. Poor service. Never returning to this dilapidated hotel. It may have bedbugs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Linda, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Eccellente

Leonard

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Leonard,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out to us if you have any further comments or suggestions. We hope to welcome you back soon for another exceptional experience!

10/10 Eccellente

Michael, Lake Jackson

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access from the highway. Room was in good condition.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Michael,We appreciate you highlighting our convenient location and well-maintained rooms. We're grateful for your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Angelique

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Angelique,We appreciate your feedback and are glad to hear you had a positive experience during your stay with us. Thank you for choosing our hotel for your accommodation needs.

10/10 Eccellente

April

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 20 feb 2024
Hello April,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon

10/10 Eccellente

Veronica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable room
Comfortable & very big room with a sofa & little table
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Veronica,Thank you for sharing your feedback about our spacious and comfortable room, equipped with a sofa and table. We are delighted to hear that you found the room to be enjoyable during your stay with us. We appreciate your kind words and hope to welcome you back in the future.

10/10 Eccellente

Veronica

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spacious room
Great room clean spacious with sofa & a desk with chair 👌
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Veronica,Thank you for your positive feedback on our clean and spacious room with comfortable amenities. We're pleased to hear that you enjoyed the sofa and desk with chair. We strive to provide a satisfying stay for all our guests and hope to welcome you back soon.

2/10 Terribile

Kynyatta, Covington

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Kynyatta, We apologize for any dissatisfaction you may have experienced during your stay. We value your feedback and encourage you to contact us directly so that we can address any concerns you may have had. We strive to provide a positive experience for all our guests and we hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the service and staff. I also liked the location and price. It was really quiet and they even had some breakfast food available. I didn't like the smell in my room or my father's room next to mine.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 29 dic 2023
Hello Susan,Thank you for your feedback on our service, staff, location, price, and breakfast options. We appreciate your positive comments. We regret to hear about the issue with the smell in your room and your father's room. As a valued guest, we take your feedback seriously and will address this with our team to ensure a better experience in the future.

8/10 Buono

Amy N

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Better than I expected breakfast options could have been better but overall not bad at all. My room was clean
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Amy N, Thank you for your feedback regarding our hotel. We're glad to hear that your overall experience met your expectations and that you found your room clean. We appreciate your suggestion regarding breakfast options and will share it with our team for future improvements. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

paula

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Over night road trip. Bed was comfy
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello paula,We're glad to hear that you found our beds comfortable during your overnight road trip. Ensuring a good night's sleep is always our priority for our guests. We hope this helped in making your stay enjoyable and restful. Thank you for your feedback!

8/10 Buono

Tillman

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking spaces were a little too tight for today's vehicles. otherwise all was fine.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Tillman,Thank you for sharing your feedback with us. We appreciate your kind words about your overall experience at our hotel. We will take note of your comment about the parking spaces and share it with our team for future improvements. We hope to welcome you back again soon for another enjoyable stay.

2/10 Terribile

Diane

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely nothing!!!
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Hello Diane, We are sorry to hear that your experience did not meet your expectations. We would appreciate any further details you could provide about your stay to help us improve our services. Please feel free to reach out to our management team directly so they can address your concerns personally.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
It was over priced. Paint was piling off the doors, rust was in the tub, towels was nasty. Ended up going to the store to buy my own.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 19 nov 2023
Dear Guest,We're sorry to hear about your experience at our hotel. We appreciate your feedback and apologize for any inconvenience caused. We will share your concerns with our management team for further improvement. Should you have any additional feedback, we encourage you to reach out to our management directly. Thank you for bringing this to our attention.

10/10 Eccellente

Marcus

Mi è piaciuto: Condizioni e dotazioni della struttura
Wonderful stay
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Marcus,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful stay with us. Your satisfaction is our utmost priority, and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another exceptional experience.

10/10 Eccellente

Tom

Viaggio con la famiglia
Nice place
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Tom,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide a pleasant and comfortable experience for all our guests. Should you have any suggestions, please feel free to reach out to us. We appreciate your support and hope to welcome you back soon.

8/10 Buono

Wanda, Baker

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It's no carpet which I loved but they need to have vending on both floors
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Wanda,Thank you for your feedback regarding the absence of carpet in our hotel. We appreciate you sharing your preference. While we currently only have vending machines on one floor, we will take your suggestion into consideration for future improvements. Please let us know if there is anything else we can assist you with during your next stay.

10/10 Eccellente

Rhonda

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 19 nov 2023
Hello Rhonda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had an enjoyable stay at our hotel. Guest satisfaction is our top priority, and we are glad to know that we met your expectations. If you have any future travel plans, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 Soddisfacente

Brenda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Needs some updates
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Brenda,Thank you for bringing this to our attention. We appreciate your feedback and will take it into consideration as we continue to improve our facilities.

10/10 Eccellente

Tiffany

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Tiffany,Thank you for taking the time to leave us a review. We appreciate your feedback and are thrilled to hear that you had such an amazing experience with us. Your satisfaction is our top priority and we always strive to provide exceptional service. We hope to have the opportunity to welcome you back in the future for another fantastic stay.

8/10 Buono

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and Comfortable
Average hotel. No bells and whistles, but it was clean and comfortable.
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Kimberly,Thank you for your feedback. We are glad to hear that you found our hotel clean and comfortable. We appreciate your business!

10/10 Eccellente

Monique

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 18 ott 2023
Hello Monique,Thank you for your excellent rating! We are delighted to have exceeded your expectations and look forward to welcoming you back in the future.

6/10 Soddisfacente

Jessica

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 7 nov 2023
Hello Jessica, Thank you for sharing your feedback with us. We appreciate you taking the time to highlight the areas where we fell short during your stay. We strive to provide exceptional service and will use your comments as an opportunity for improvement. If there's anything further we can assist you with, please don't hesitate to reach out to our management team directly.

8/10 Buono

Norma Jean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 9 ott 2023
Hello Norma Jean,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Eccellente

Clinton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was well kept
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 28 set 2023
Hi Clinton,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Dorrian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel stay, for a great price.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 26 set 2023
Hello Dorrian,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 24 set 2023
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Buono

Ryan

Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello Ryan,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terribile

Brenda

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Rude and lacking customer service.
We needed a first floor room since my father in law has a hard time moving around. They only had second floor rooms and no elevator. They would not let us cancel the reservations. I understand the first day since it was late, but the additional days was ridiculous. Pay extra and go elsewhere. Rude staff.
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 13 set 2023
Hello BrendaThank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.,

10/10 Eccellente

Darlene

Viaggio con animali domestici
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Property is clean and tidy.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 13 set 2023
Hello Darlene,It means so much to have earned your business. We appreciate the feedback regarding our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Buono

Daphne

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Damp
Room was clean and check in was easy. But room felt damp and floor was slick, i guess with condensation. I was surprised that there was not a hair dryer. Breakfast was ok, but the juice was not working. coke machine outside was broken. It was ok for what we needed but a little pricy for what we got.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 11 set 2023
Hello Daphne,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 Eccellente

Corey

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 9 set 2023
Hello Corey,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Buono

Matthew

Soggiorno di 2 notti ad agosto 2023
Risposta di Manager, il giorno 19 set 2023
Hello Matthew,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 Scarso

Earnestine

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti a luglio 2023
Risposta di Manager, il giorno 11 ago 2023
Hello Earnestine, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Buono

Rakeya

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to everything. Price was reasonable and the room was relatively nice
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 9 ago 2023
Hi Rakeya,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

2/10 Terribile

Stephen

Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 26 ago 2023
Hello Stephen,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Buono

Deanna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was able to check in a little earlier and that was a great thing. Even though it was by the interstate you couldn’t hear the traffic. There are places close by to eat at in walking distance plus a gas station right next to it. Pool was clean even though it was way too hot outside to go in it.
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 8 ago 2023
Hi Deanna,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

2/10 Terribile

Eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
When we arrived we were given a smoking room and told that was all they had available at the time of booking. Smoking room was never mention until we arrived for check-in. Our friends that traveled with us ordered their non-smoking room after us so I know the rooms were available.
Soggiorno di 4 notti a luglio 2023
Risposta di Manager, il giorno 3 ago 2023
Hello Eric, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would not stay again
Front desk guy was extremely unfriendly. Room smelled horrible…musty & moldy. People running around outside at 2am.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 31 lug 2023
Hello Guest, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terribile

John, SHREVEPORT

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is quite possibly the worst place I have ever stayed. Do not be fooled. This is not a hotel, It is a MOTEL. The staff is inconsiderate & rude. The accomodations are mediocre at best. A non-smoking room was requested, but the room absolutely reeked of cigarette smoke. During our stay people were partying in the parking lot; drinking, loud music, kids running all over the parking lot & banging on room doors. Customers in the rooms around us were smoking weed & it was coming through the vents in our room. So our room went from smelling like cigarettes to filled with weed smoke. There is also NO WIFI in the rooms. I went to the front office to speak to a staff member(noone would answer the phone when I called) to talk about all the things listed above & was told it was really not their problem. We ended up moving to a different hotel in the middle of the night. I requested that my reservation for the next night be canceled & the managre refused.
Risposta di Manager, il giorno 30 lug 2023
Hello John,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasantly surprised
Although as a motel it was a little rough looking on the exterior, the room I was in looked to be recently renovated and was as good a quality as you’d expect from a modern standard hotel.
Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 23 lug 2023
Dear Guest,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Eccellente

michael

Mi è piaciuto: Condizioni e dotazioni della struttura
Beds were very comfortable and room very clean
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 18 lug 2023
Hello michael,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The linens were all stained and dingy, luckily we had blankets so we could lay on top of the beds. Rags and towels were in the same condition we brought our own. Bathroom smelled like a crawfish bowl.The hotel needs a makeover because just deep cleaning isn’t going to help. Would not recommend stay somewhere else.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 15 lug 2023
Hello Guest, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 Eccellente

Tara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 15 lug 2023
Hello Tara,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Buono

Jen

Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 15 lug 2023
Hello Jen,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.