ApartHotel a Saaldorf-Surheim

“Lovely property. I was apprehensive since everything is electronic and doesn’t have a fulltime, in person reception but their customer service and apps were easy to use and had fast response times. The room was well appointed and had everything we needed. I liked having the free lockers available as well as laundry facilities (paid) in the building. I would recommend this property. It was a little far from the central tourist attractions but the weather was nice and we enjoyed walking so it was...

“Clean and well-kept in a great area to walk around. ”

“Very nice place! I would recommend it!”

“Wonderful position and design, unfortunately not marched by the level of service: when we did arrive, the shower was not clean. They promised us different breakfast, but for 2 consecutive days the order was not fulfilled as per our request. The communication with customer service was poor, with a compensation promised but not delivered due to their incapability to provide. Hopefully, after some distress, one customer service agent (Kristzina) jumped in and took charge of the situation, providing...

“Nice hotel, helpful staff. ”

“Great breakfast ”

“Struttura moderna, facilmente accessibile, camere ben riscaldate, doccia top”

“Super comfortable, great space for family of 4. ”