B&B a Samal

“When we arrived there was no record of our confirmation. The staff were unaware of our arrival. She had to call the owner to confirm. The owner neglected to inform them of our arrival. Such a disorganized way of doing business. Water supply was being turned off during the night. We have to wait for the staff to arrive in the AM to turn it on. Toilet was a big problem when you want to use that night ‘coz it won’t flush because there is no water supply. We had to leave the property a day...

“空港からも近く、スッタフの心の頭立ったサービスも外せません。小規模の正にプチホテル。一度宿泊すれば満足出来ます。多少の改善点はあると思いますが、是非このホテルを利用して見て下さい。”

“I was assigned a room on the 3rd floor with no elevator. My husband is just recovering from 2 surgeries and room has no private bathroom when it was disclosed rooms have private bath. Aircon is not working well— not conducive to the kind of current weather. I ended up leaving the hotel to transfer to a better one with much better conditions.”

“Breakfast was good, plenty of choices. Staff was friendly and helped us immediately when we needed them. ”