I'm sorry to hear that but when I talked to you and your cousin I believe y'all told me that y'all went to the wrong property.

Thanks Jeffrey for your valuable feedback and response. Please visit us again and give us the opportunity to serve you with quality and satisfaction. Thanks one again

Hi Michael Sorry for the inconvenience cause. We will look forward to improve from our side. Thanks

Thank you for your positive review! We hope to have you stay with us again! Regards, Front Desk Management

Thanks for your reviews Please do come back again

Thanks Johan Please do come back again

Thank you Jeffrey for your feedback. Sorry for the inconvenience we will try to improve on the areas of weaknesses you addressed and please do come back again.

Dear Guest, Thank you for your positive rating! We hope you come again! Regards,

Dear guest, Thank you for taking the time to leave a review for us. If you have any questions or comments about how we can improve. Please feel free to give us a call. Thank you!

Dear Guest, Thank you for your positive rating! We hope you come again! Regards,

Thank you for your feedback! We are happy to hear people enjoy the patio area! Our staff will also look into the traffic at night. Feel free to call us regarding any other improvements we can do! Regards,

Dear Guest, We thank you for your feedback. We will look into improving our venting in bathrooms to better accommodate our guest. Regards,

Dear Guest, I'm sorry to see you didn't enjoy your stay. If you can, please call our office today so that way we can see what we can do to better our guest stay. Regards

Thank you for your review! We are working on updating all of our tv's as well as in the process of remodeling. Please come and see us again!

We appreciate your rating and hope you come back soon!

We apologize for any inconvenience you have had staying at our motel. Please call us back and let us know what we can do to better our guests experience.

We appreciate you rating and hope you come back soon!

We apologize for any inconvenience you have had during your stay. Please feel free to call us so that we may better understand the issues and resolve them as quick as possible.

When you checked into the motel on August 28th, you did not disclose that you had a dog. The guest policies that you signed when you checked in clearly state that we do not accept pets and only allow service dogs, as defined by the Americans with Disabilities Act. Several days after you checked in, our Security Guard reported you had a dog. When you were asked about your dog by the Front Desk Manager, you mis-represented that your dog was a service animal. When you were asked about this on September 4th (a week after you had checked in), you confirmed that your dog is a therapy animal (an emotional support animal.) You were advised at that point that El Patio Inn only accepts service animals/dogs. You then said you had been told by the Owner/Manager you could have your dog stay. We confirmed with both the Owner and the General Manager that neither of them ever told you that your dog could stay. The Owner had never met you and the General Manager said he never even knew you were a guest when he encountered you and patted your dog several days prior. At no time were you given permission by either the Owner or the General Manager to have your dog stay. You had paid for one full week, with your check-out date being September 4th. You had not yet paid for any future nights as of September 4th and were asked to please check out on your check-out date. At no time were you told that the police would be called.

We're glad you enjoyed your stay. Please come back again. Thank you, El Patio Inn

Thank you for choosing to stay at El Patio Inn. Please come back to stay with us again. El Patio Inn