Dear Pierluigi,Thank you for the kind review and recommendation! We're glad you had a comfortable visit, and we look forward to seeing you again soon.

Dear Stefano, Thank you for the short but sweet review of the Riverwalk Plaza Hotel! We are happy to hear you had such a nice stay and look forward to hosting you again soon!

Dear David,It was a pleasure hosting you at the Riverwalk Plaza Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

Dear Eric,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. If there are any specific comments or suggestions you'd care to share, please let us know. We hope to see you again soon.

Dear Sheila,Thank you so much for the five-star rating. We hope that you appreciated our extra security measures regarding the elevator during your stay, as we always strive to ensure a secure environment. Please consider coming back to join us again in the future.

Dear Tim And Brenda,Thank you for choosing the Riverwalk Plaza Hotel. Our team is delighted you received excellent service and enjoyed our convenient location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

Dear Kayla,Thank you for taking the time to provide your kind review of Riverwalk Plaza Hotel. We take pride in maintaining a beautiful property, and we are thrilled you enjoyed your stay. Hearing you would recommend us to others is the best compliment we can receive. We look forward to welcoming you back again soon.

Dear Kristie,Thank you for sharing your positive feedback! We're glad you had a great, safe experience. Ensuring a safe and comfortable environment for our guests is our priority. We look forward to welcoming you back soon for another pleasant visit at the Riverwalk Plaza Hotel.

Dear Edwardo,We appreciate your five-star rating, though we do apologize for any inconvenience caused by the size and location of your suite. We hope to welcome you back to the Riverwalk Plaza Hotel for a much more comfortable stay in the future!

Dear Natalie,Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted that you found our hotel aesthetically pleasing and centrally located to everything Downtown San Antonio has to offer! However, we regret to hear about your experience with the noise and the internet service charge. Your comments are valuable to us as we strive to improve our guest experience. We look forward to welcoming you back to the Riverwalk Plaza Hotel again soon!

Dear Jennifer,Thank you for being our guest and sharing your lovely review. We are honored you chose the Riverwalk Plaza Hotel for your staycation and thrilled you had such a wonderful stay. It would be a pleasure to welcome you back for many more memorable visits.

Dear Chad,Thank you for choosing the Riverwalk Plaza Hotel and for taking a moment to share your experience! We are delighted to hear that you found our accommodations to be ideal for your Fiesta plans. It was a sincere pleasure to host you and we look forward to welcoming you back again soon for another fun and memorable stay.

Dear Ryan,From all of us at the Riverwalk Plaza Hotel, thank you for your five-star review. We are pleased to know you experienced our warm, friendly service and found our location convenient for local attractions. It is wonderful to know you had a comfortable stay in our clean rooms as well. We would love to welcome you back for another stay.

Dear Miguel,Thank you for choosing the Riverwalk Plaza Hotel. Our team is delighted you received excellent service and enjoyed our convenient location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

Dear Zachary,We're glad you enjoyed our convenient location, but we don't want our guests to have to settle for a four-star experience. Please feel free to reach out to us at the management team to let us know if there's anything we can do to add that extra star to your next stay. Thank you again for choosing the Riverwalk Plaza Hotel.

Dear Frances,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at the Riverwalk Plaza Hotel.

Dear Alexis,Thank you for taking the time to let us know your thoughts about your recent visit. We're glad to hear you appreciated our level of security, as our guests' safety is of the utmost importance to us. On that note, rest assured that we've shared your input about the incident in question with the rest of our team for further review, and we also invite you to reach out to us offline at any time if you'd like to discuss this further. Additionally, we apologize for any lapse in cleanliness you encountered and will use this feedback to improve for the future. It's great to know you enjoyed our convenient location, as well. We'd love to welcome you back anytime!

Dear Dina,We at the Riverwalk Plaza Hotel appreciate your review. We are thrilled to hear you enjoyed our location, in the heart of Downtown San Antonio. It is wonderful to hear you found our property to be clean and well-maintained. We would love to see you again in the future.

Dear Ben,While we are happy to know you enjoyed our clean accommodations, great location, and comfortable bed, we are surprised and disappointed to learn that our staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team to ensure we do better going forward. We hope you'll reconsider and give us another opportunity to welcome you back and impress you with the experience you expected and we are known for.

Dear Gary,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any confusion about parking. The price is on the lower end for the area and can be found online for review prior to booking. Should you be in the area again, we hope you'll consider coming back to see us.

Dear Geneva,Thank you for choosing to stay with us and for your feedback. We are disappointed your visit was not as expected, and we apologize for any inconvenience. Please allow three to five business days for the deposit to be returned. If you have additional questions or concerns regarding this, please do not hesitate to reach out to one of our friendly team members.

Dear Malcolm,Thank you for staying with us and for your feedback. We're glad our location and proximity to the Riverwalk were so convenient and impacted your experience. We hope to welcome you back soon for another great stay at the Riverwalk Plaza Hotel.

Dear David,Thank you for sharing your feedback with us. We value your honesty and understand your concerns. Rest assured, we continuously strive to enhance our facilities to ensure a more enjoyable experience for our guests. We are starting some remodeling in May; therefore, your feedback has been heard. In addition, your insights will guide us as we prioritize improvements. We hope to have the opportunity to welcome you back in the future to experience the positive changes we're making.Ron Shelton II

Dear Karen,Thank you for your compliments on our beautiful property. We're glad our walkable location was ideal for your trip, and we'd be happy to welcome you back to the Riverwalk Plaza Hotel again the next time you're in the area.

Dear Terry,Thank you for staying with us and for your feedback. We're glad you had a four-star experience. We hope to welcome you back soon for another great stay at the Riverwalk Plaza Hotel.

Dear Anthony,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, Our elevators were hit with a power surge that impacted other properties in the city. It was something out of our control. Nevertheless, It was a pleasure having you here, and we hope you enjoyed your time in San Antonio!

Dear Johanne,Thank you so much for the five-star review. We're so glad to hear you enjoyed your stay with us and were able to take full advantage of our centralized, convenient location. We hope to see you again soon!

Dear Ann,Thank you for taking the time to provide your review of the Riverwalk Plaza Hotel. We are delighted to hear that you enjoyed your clean and relaxing room along with the convenient location. Please come back and stay with us again soon!

Dear LaDonna,Thanks so much for the five-star review! We are thrilled that your stay with us at the Riverwalk Plaza Hotel was incredible, and we hope to see you again soon.

Dear Loretta, Thank you for taking the time to leave us a review; your feedback is greatly appreciated! We are happy to hear that our team took great care of you, as we expect nothing less. Anytime you're in San Antonio, we hope to be your first stop!

Dear Amanda,Thank you for sharing your feedback with us. We're disappointed to hear about the issues you encountered with the maintenance of your room. Rest assured, our team will address these concerns promptly to ensure a more comfortable experience for all our guests. We look forward to the opportunity to welcome you back and provide you with a smoother, more enjoyable stay.

Dear Jose,We always appreciate hearing from our guests, and we're glad our friendly staff made you feel welcome. However, we apologize for any concerns about odor, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.

Dear Christal,It was a pleasure hosting you at the Riverwalk Plaza Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

Dear Xing,Thank you for choosing the Riverwalk Plaza Hotel. Our team is delighted you enjoyed our clean, comfortable accommodations and convenient location. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

Dear John,Thank you for your feedback. It's great to hear that you appreciated our property's cleanliness and proximity to the Riverwalk. We apologize for the inconvenience caused by the elevator issue during your stay and appreciate your understanding and good humor regarding the situation. We're glad that the issue was resolved promptly and hope to welcome you back soon for a more seamless experience.