Terrazza/patio

Recensioni per Tapatio Springs Hill Country Resort

4 out of 5
Tapatio Springs Hill Country Resort
1 Resort Way, Boerne, TX

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 317 su 596 recensioni" "
Valutazione di 8 - Buono. 172 su 596 recensioni" "
Valutazione di 6 - Soddisfacente. 67 su 596 recensioni" "
Valutazione di 4 - Scarso. 26 su 596 recensioni" "
Valutazione di 2 - Terribile. 14 su 596 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Rene

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Nice rooms areas. Nice rooms are outdated. They updated on me with pain while we’re staying. And where are you stay as far away if you wanna go to the dining room, you have to walk everywhere. Over all okay I don’t think I’ll stay there again
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 20 mag 2024
Dear Rene,Thank you for your feedback. Please accept our sincere apologies for any aspects of your stay that did not meet your expectations. Rest assured, your feedback is appreciated and will be shared with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you will consider giving us another chance to go above and beyond for you in the future.Yours in Service,Paul Rushofsky,General Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous Golf Resort, Staff in every task are great at what they do. Highly recommend Tapatio Golf Resort in Boerne, Texas as a destination to stay at.
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 20 mag 2024
Dear David,Thank you so much for your recommendation! We appreciate your compliments on our dedication to excellent service, and we look forward to welcoming you back to Tapatio Springs Hill Country Resort in the future.Yours in Service,Paul Rushofsky,General Manager

8/10 Buono

RENEE

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Está muy lindo pero un poco viejo.
Soggiorno di 2 notti a maggio 2024
Risposta di General Manager, il giorno 20 mag 2024
Dear Renee,Thank you for staying with us and taking a moment to let us know about your visit. We appreciate your compliments; however, we are disappointed to hear about your concerns regarding the condition of our property. Your feedback is appreciated and will be taken into consideration as we continuously look for ways to enhance the guest experience. Nevertheless, it was a pleasure having you here, and we hope to see you the next time you visit Texas Hill Country!Yours in Service,Paul Rushofsky,General Manager

6/10 Soddisfacente

Paul, Rolling Hills Est

Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Matheus

Soggiorno di 1 notte a maggio 2024

8/10 Buono

Lisa, Palmer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had some maintenance issues with water pressure. Resolved quickly and maintenance staff is EXCELLENT. Commendable staff all around.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Dear Lisa,Thank you for being our guest and sharing your thoughtful review. While we are sorry there was a concern with the water pressure, we appreciate you contacting us so we could resolve the issue. Your kind comments will be shared with the team, and we look forward to welcoming you back soon.Yours in Service,Paul Rushofsky,General Manager

8/10 Buono

DIANNE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

MARIO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone in the property was very nice and helpful. Thanks for a great day on my anniversary. Me and my wife enjoyed it very much.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Mario,Thank you for choosing to stay with us at Tapatio Springs Hill Country Resort. We aim to impress every guest with our exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's great to read you were able to enjoy a lovely anniversary. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.Yours in Service,Paul Rushofsky,General Manager

10/10 Eccellente

Nohemi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
LOVED THE EASTER ACTIVITIES
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Nohemi,It warms our hearts to know that you enjoyed our wonderful easter activities during your stay and that you had a great visit overall! Thank you so much for the perfect rating and we hope to see you again soon. Yours in Service,Paul Rushofsky,General Manager

6/10 Soddisfacente

Doug

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The rooms were clean, but very outdated, the conditions of the exterior of most building were outdated and in poor condition and tile walk ways and steps, were in poor condition. Received maid service only once, even though we requested this service for alternated days. The cost of the green fees seem how high, due to the golf course condition. The Clubhouse, Proshop, Restuarant & Bar all were very nice, the food and service and freindliness of the staff was all great! However,
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Doug,Thank you for taking the time to share your experience with us. We are happy that you found our rooms clean and that our team's friendliness and service met your expectations. We are also glad that you enjoyed amenities such as our restaurant and bar. Your concerns regarding our property's condition and maid service frequency are also appreciated, and we are committed to improving these areas. We look forward to the opportunity to welcome you back and exceed your expectations the next time you visit.Yours in Service,Paul Rushofsky,General Manager

8/10 Buono

Dan

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Alekzandria Arnold, Guest Services Manager, il giorno 12 apr 2024
Good day Steven,Thank you for providing your valuable feedback. We are thrilled to hear that you enjoyed your stay at Tapatio Springs Hill Country Resort, and look forward to welcoming you back in the future!

10/10 Eccellente

Leigh, San Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Alekzandria Arnold, Guest Services Manager, il giorno 12 apr 2024
Good day Leigh,Thank you for providing your valuable feedback. We are thrilled to hear that you enjoyed your stay at Tapatio Springs Hill Country Resort, and look forward to welcoming you back in the future!

2/10 Terribile

Brian

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
It was not a Resort, it was a country club.
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 1 mar 2024
Dear Brian,We appreciate your feedback and apologize for any confusion about the type of property you were expecting. With our onsite dining, range of amenities, and golf course, we're considered a resort. However, if there are other amenities you were expecting to see, please let us know. We hope you'll consider staying with us again should you be back in the area.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 Buono

Kimberly, schertz

Viaggio con la famiglia
Great service- friendly staff/ pretty decor/ gym was nice - locker rooms super nice
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 7 feb 2024
Dear Kimberly,It sounds like we checked all the right boxes for a great stay in Boerne, and we thank you for taking the time to review your stay. Our team will be thrilled they were highlighted. Please join us again, and hopefully, we can earn that fifth and final star for your next visit. Until then, we wish you safe travels. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Casey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything in a resort and more. People are the best assets and the employees and staff are great.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 2 feb 2024
Dear Casey,We're delighted you enjoyed your stay at Tapatio Springs Hill Country Resort and that you felt welcome while you were here. The next time you're in town, please come see us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 Buono

James

Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

JOSE

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bad service
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Jose,Thank you for offering feedback about your recent experience at our resort. We're sorry you were disappointed with your stay. While not a typical occurrence for our guests, your comments are important to us as we continuously work to improve support for our patrons. Given another opportunity, we hope we can host you for the visit you expected. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Anna

Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Linda

Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Gavin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Big and open, great views
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 11 gen 2024
Dear Gavin,We're delighted you enjoyed the spaciousness and the fantastic views during your stay at Tapatio Springs Hill Country Resort. We appreciate your feedback and hope to welcome you back for another memorable visit in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 Terribile

Darren L.

Soggiorno di 2 notti a dicembre 2023

4/10 Scarso

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
There is no spa or hot tub as advertised. No place to hike. Im sure a summer visit would have been better - you could at least use the pool.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 20 dic 2023
Dear Barbara,Thank you for taking a moment to share your thoughts, though we regret that you didn't have the exceptional stay we strive to provide our valued guests. Rest assured, your feedback is important to us, and we hope you consider returning down the line for a better experience.Yours in Service,Paul Rushofsky,Director of Resort Operations

6/10 Soddisfacente

Sherry

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Patrick

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Large property

10/10 Eccellente

Patricia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place !
Wonderful place to relax! Exceptional food and service
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 15 dic 2023
Dear Patricia,It brightens our day to know that you had a fantastic experience with us. We take great pride in providing our guests with delicious offerings and stellar service, so we're thrilled this was reflected in your visit. Thank you for your glowing review, and we hope you return soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 Terribile

Billy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
The beds were so uncomfortable that I didn’t sleep at all. Then add the barking dogs next door and the showers hot water didn’t last long. For as much as we paid it should have been better.
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 12 dic 2023
Dear Billy,Guest feedback is greatly appreciated, as we are continuously looking for ways to improve for our guests. However, we regret that our beds were not to your preference. Please know that our team is always available to address concerns such as noise to ensure all guests receive a quiet environment to relax in after a long day. On your next visit, be sure to inform us of anything that is less than perfect. We are confident we can meet all your expectations. Come back again soon. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Erika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay, concierge was very friendly. Would recommend!
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 12 dic 2023
Dear Erika,Thank you for the glowing review and recommendation of Tapatio Springs Hill Country Resort. We're delighted to hear you enjoyed our lovely staff and had a great stay overall. We'd be honored to welcome you back anytime!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Arienthiran N

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Casey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you're looking for a great getaway to forget the outside world, this is the place. You have to try the ice cream sandwiches as well.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 6 dic 2023
Dear Casey,Aren't the ice cream sandwiches yummy? We're so happy you enjoyed them! It's also great that you had an unforgettable experience at Tapatio Springs Hill Country Resort. Come back anytime!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 Buono

Bianca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tapatio Springs has a gorgeous club house with fire pit, excellent restaurant and a lovely golf course however the guest rooms definitely need a facelift to match the those renovations. The bed was comfy and the room was clean but the bathroom lacked a lot. Overall nice stay for the price paid.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear Bianca,Thank you for staying with us and taking the time to leave us a review. We're glad our onsite amenities and comfortable beds added to your experience and that you appreciated our affordable rates. However, we apologize for any disappointment with the bathroom, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 Terribile

Steve

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Like the grounds but the rooms are smelly, dated , bathroom door paint is falling off! I would not recommend this place for staying overnight.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 28 nov 2023
Dear Steve,Thank you for taking the time to review your recent stay with us. We are thrilled to hear how much you enjoyed our lovely grounds. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Md A

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good in all senses. I like it
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 22 nov 2023
Thank you for sharing your five-star review of Tapatio Springs Hill Country Resort. We are thrilled that you had a good experience with us and that we were able to provide you with a memorable stay. We appreciate your patronage and look forward to welcoming you back soon for another excellent visit.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Clinton, Arlington

Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Cathey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was beautiful and the golf course was amazing. Only negative is that breakfast is expensive. Other than that the staff was great.
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 21 nov 2023
Dear Cathey,Thank you for sharing your comments with us. We are delighted to know that you fully enjoyed your visit and appreciated our beautiful facilities, fun golf course, and helpful staff members. It was truly a pleasure hosting you, and we hope to see you again soon! Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

PAM, Saint Gabriel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect!
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager , il giorno 2 nov 2023
Dear Pam,We're so thrilled to know that everything was perfect for your needs. Thank you, and we hope you'll join us again in the future. Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 Buono

Jhonny

Mi è piaciuto: Pulizia, personale e servizio, servizi
While nice, its not exactly what I had expected. It was a bit out-dated. It was clean but pretty worn. For the price. I expected much better
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 23 ott 2023
Dear Jhonny,Thank you for choosing our resort for your recent visit to Boerne and the beautiful Texas Hill Country. We're glad you enjoyed your time with us and our clean accommodations and lovely property. Your comments are important to us, and we'll use them as we continuously work to improve our facility. It would be our pleasure to host you again at Tapatio Springs Hill Country Resort, so come back soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 Buono

Beth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was quiet and very few guests the night we stayed so we enjoyed the privacy. Was disappointed that there were no vending machines to purchase sodas, etc. Overall the staff and facilities were great.
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 23 ott 2023
Dear Beth,Thank you for choosing Tapatio Springs Hill Country Resort. We are happy to hear that you enjoyed your stay and appreciated the privacy and tranquility that we offer. We value your feedback and will take it into consideration to provide you with even better conveniences in the future. Our commitment to continuous improvement ensures that your satisfaction remains our top priority. We appreciate your patronage and hope to see you again soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Mary Lee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 17 ott 2023
Dear Mary,Thank you so much for choosing to stay with us at Tapatio Springs Hill Country Resort. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. We'd love to read more about what made it so great! The pleasure was all ours, and we hope to welcome you back soon.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

holly

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Diego

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
View
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 17 ott 2023
Dear Diego,We're glad you enjoyed the view at Tapatio Springs Hill Country Resort. We are grateful for your review and hope to have the opportunity to welcome you back in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

David

Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Kristen

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
We were very disappointed in the condition of the room. The Registration area was very nice and seeing that is was listed as a “resort” and the high price they were asking, we assumed the rooms would be very upscale as well. They weren’t. Very dated, but clean.
Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 29 set 2023
Dear Kristen,Thank you for sharing your feedback. While we are pleased you found our reception appeasing and your room clean. However, we apologize for not fully meeting your expectations. We appreciate your honest comments and will use them to make necessary improvements. Your review is of great value to us, and we hope you'll consider staying with us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Michele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tapatio Springs under the stars
Enjoyable stay. Large room with comfy bed. Enjoyed the delicious food from the bar/restaurant in the evening while sitting on the patio listening to live music. Also, there was a nice breeze with a beautiful view. After we were done with dinner and dessert, my husband and I laid out under the stars by the pool on hammocks. This was our 3rd stay there and look forward to our next one!
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 29 set 2023
Dear Michele,Thank you for being a loyal guest and sharing your enjoyable experience with us! We're delighted to hear that you had a comfortable stay in our spacious rooms and made the most of our beautiful surroundings with a relaxing evening under the stars. We appreciate your continued support and can't wait to welcome you back to Tapatio Springs Hill Country Resort for your 4th stay!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Chad

Viaggio con la famiglia
Very relaxing and quiet. Great food and staff.
Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 29 set 2023
Dear Chad,A top-notch dining experience is often the most memorable part of any trip, and we're glad that this was the case for you! It's also wonderful that our friendly service and relaxing atmosphere helped you to unwind during your visit, and we look forward to seeing you again at Tapatio Springs Hill Country Resort.Yours in Service,Paul Rushofsky,Director of Resort Operations

6/10 Soddisfacente

Heather

Viaggio di coppia
Mi è piaciuto: Pulizia
It was an okay place to stay. When I hear resort in the name, I expect a certain level of modernization. The buildings for the rooms are older & have been painted in an attempt to modernize, but the bathroom was small & something you’d find at a standard roadside motel. Could go back if we’re ever in the area, but not a must do again.
Soggiorno di 3 notti a settembre 2023
Risposta di General Manager, il giorno 19 set 2023
Dear Heather,Thank you for reaching out and sharing your thoughts. We assure you that your feedback aids our constant growth and improvement, and we hope you consider returning down the line for a better experience. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 Eccellente

Kaylah

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property. Would love to see additional dining options but otherwise great, friendly experience.
Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 18 set 2023
Dear Kaylah,It was such a pleasure to welcome you to Tapatio Springs Hill Country Resort! Thank you so much for mentioning our hospitable team. Your feedback regarding dining options will be shared internally for further consideration, as we are always seeking new ways to improve. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Yours in Service,Paul Rushofsky,Director of Resort Operations