Unfortunately, when we arrived after 11 p.m. from the airport, the person in front of us at the counter was informed, along with us, that we would not have rooms with air conditioning. We were booked for 5 days, and that was concerning, though and since we paid through Expedia, the hotel told us the only thing they could do at that moment was to comp us the parking fee of $20. We had a fan in the room. Next day, we inquired about getting another room and were told that it would have to be a downgrade, which we really couldn't do with 3 adults in the room, so we contacted Expedia and requested to shorten our stay to 3 days, which was accomplished by standing at the desk to facilitate the communication between Expedia Rep and the hotel. Expedia refunded the last 2 days and the hotel comped the second two days of parking. There were issues with the pull out sofa, which we decided we could not use - the sheets were dirty and the mattress was not good. Otherwise, the room was clean, the staff cleaned daily and the breakfast good. When we looked online, we discovered that there have been 2 rooms for up to a year without air conditioning based on other reviews and we were the unlucky folks who go to the hotel too late at night a drew one of the rooms. The last night we were there, the temp in the room was 79 degrees. If they could just fix those rooms, I think the overall stay would be fine.
