Residence a San Fernando

“Hotel looked great upon arrival. After check in we noticed the phone inside the room was not working. Next no Internet wifi was available. Contacted front desk which brought a portable wifi unit which also did not work. Front desk tried to double charge us at check in. Next we went to the hotel cafa, only to learn more then half the items listed on menu were not available. The roof side pool was closed due to green water because they did not have chemicals onsite to treat it. Finally, the staff...

“The place is like a resort. ”

“Very nice hotel, clean, very friendly staff, accommodating. The rooms were large and beds and linen were clean.”

“I cannot recommend this hotel in terms of cleanliness. ”

“The front desk is very effecient in my check-in/check out process, fast and helpful!”

“Staff are corteous.”