Resort e hotel con spa a San Gil

“The property manager doesn’t have good hospitality skills , was very rude when I came to ask about the jacuzzi and internet none of them work telling if I want ed a working jacuzzi and WiFi I had to pay extra to get transfer to an other cabin , when I had already booked the deluxe cabin with everything included and was charge weeks before arrive to the place , after that the view is beautiful ”

“Sin agua caliente, el wifi no funciona y dicen que el desayuno inicia a las 6:30 am pero a esa hora las opciones son limitadas (no había tinto, ni caldo)”

“Muy buen espacio, cómodo y limpio”

“Even though initial check in was ok. Assigned rooms were awful. Old, raggedy, and bad shape overall. Breakfast was good. On shift crew was organized and efficient. However pool and jacuzzi activities and personnel were disorganized, incompetent and not customer oriented.”