Aperto a cena

Recensioni per Olive Boutique Hotel, A Small Luxury Hotel of the World

4 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 374 su 552 recensioni" "
Valutazione di 8 - Buono. 99 su 552 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 552 recensioni" "
Valutazione di 4 - Scarso. 19 su 552 recensioni" "
Valutazione di 2 - Terribile. 15 su 552 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Emmanuel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Can’t be able to use the outdoor shower
Soggiorno di 1 notte ad aprile 2024
Risposta di Maria Corredor Senior Manager, il giorno 26 apr 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Eccellente

Rob

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unique hotel well worth the stay!
Soggiorno di 1 notte ad aprile 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 Eccellente

Nora

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our suite was great. We loved the outdoor shower.
Soggiorno di 3 notti a marzo 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 Eccellente

Kevin

Viaggio di coppia
Joyous welcome at front desk!
Soggiorno di 1 notte ad aprile 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 Eccellente

Cesar, Aguadilla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lugar muy centrico y acogedor en pleno Condado.
Soggiorno di 1 notte ad aprile 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

4/10 Scarso

Carrin

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice boutique hotel and location was good.Checkin was 4, no hot water for shower, safe not operational, and no chairs. Also, power went out around 7 pm and returned sometime after going to bed.
Soggiorno di 1 notte a marzo 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future

10/10 Eccellente

Carlos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 apr 2024
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 Eccellente

Elizabeth, Aguas Buenas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Extraordinario
Soggiorno di 1 notte a marzo 2024
Risposta di Maria Corredor Senior Manager, il giorno 27 mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

NIKOLAI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Maria Corredor Senior Manager, il giorno 14 mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

4/10 Scarso

Carlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very few things I liked Nothing special to sat because the many things I didn't obscured any small nice detail The room had no window It had a very desagreable lightning The noise in the bathroom when the light was on was terrible The room door let the light from the corridor coming in and the noise from the corridor and the other rooms Very disagreable It was supposed to be a luxury boutique hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di Maria Corredor Senior Manager, il giorno 15 mar 2024
I'm sorry to hear about your disappointing experience. It's unfortunate that the room didn't meet your expectations. We hope you will give us another oportunity to Wow you in the future.

6/10 Soddisfacente

Laconstance

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
It was an okay stay no complaints
Soggiorno di 4 notti a febbraio 2024
Risposta di Maria Corredor Senior Manager, il giorno 14 mar 2024
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Buono

Omar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect staying
Soggiorno di 1 notte a gennaio 2024
Risposta di Maria Corredor Senior Manager, il giorno 14 mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

Alvin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything great and beautiful. Very nice hotel.
Soggiorno di 2 notti a dicembre 2023
Risposta di Maria Corredor Senior Manager, il giorno 14 mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

obed

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was one of the most romantic hotels I've ever stayed at. It is plush and beautifully decorated. The food was amazing at the rooftop restaurants! They know how to treat guests to make their experience a dream come true.
Soggiorno di 1 notte a febbraio 2024
Risposta di Maria Corredor, il giorno 23 feb 2024
Thank you for your wonderful review! We're thrilled you found your stay romantic and enjoyed our plush accommodations and rooftop restaurant. Creating dream-like experiences for our guests is our top priority. We look forward to welcoming you back soon!

10/10 Eccellente

john

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really friendly staff...room and hotel in general are warm, different and comfortable...also the restaurants associated with the hotel were quite good
Soggiorno di 1 notte a febbraio 2024
Risposta di Maria Corredor Senior Manager, il giorno 9 feb 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly. It's always our goal to provide a warm and comfortable experience for our guests, and we're delighted that you appreciated the unique atmosphere of our hotel. We'll be sure to pass along your compliments to our team, and we hope to welcome you back again soon! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

6/10 Soddisfacente

Jimmy, Shediac Cape

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
The room was not clean , lot of dust everywhere and hot water was not working the first day.
Soggiorno di 2 notti a febbraio 2024
Risposta di Maria Corredor Senior Manager, il giorno 8 feb 2024
I'm terribly sorry to hear about the issues you encountered during your stay. Please accept my sincere apologies for any inconvenience caused by the cleanliness of your room and the hot water not working on the first day. This is certainly not the experience we aim to provide for our guests.We value your patronage and hope to have the opportunity to restore your faith in our hotel on your next visit.

10/10 Eccellente

Gary

Soggiorno di 1 notte a gennaio 2024
Risposta di Maria Corredor Senior Manager, il giorno 27 mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

Chris

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Maria Corredor, il giorno 30 gen 2024
Thank you for awarding us a perfect 5/5 rating! We are thrilled to hear that you had a wonderful experience at our hotel. Your positive feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future.

6/10 Soddisfacente

Dean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Small and oddly laid out and furnished rooms...I guess that's what the word "boutique" excuses. Linens, bath facilities--top notch. The staff so nice and helpful. But...The bar open when you ask for it to be open? The splash pool in the middle of the bar? Again, oddities that perhaps "boutique" excuses.
Soggiorno di 3 notti a gennaio 2024
Risposta di Maria Corredor Senior Manager, il giorno 18 gen 2024
We take great pride in the service our hotel provides, we always looking for ways to improve those services, identify opportunities, and provide an outstanding guest experience. We are currently working on inhancing bar hours.

10/10 Eccellente

Chad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Maria Corredor, il giorno 30 gen 2024
Thank you for taking the time to rate us with a perfect score! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit.

8/10 Buono

Liana

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bom conhecer mas não voltarei!
Adoro hotelaria e procurei o hotel por ser boutique e parte do programa A Smal Luxury of the World. Porém, o hotel deixou a desejar. Tirando as áreas comuns que são super charmosas, o quarto era escuro, sem janela, com umidade e mofo na parede. Cama confortável, mas o chuveiro não mantinha a água quente durante todo o banho. Café da manhã não incluso e diária cara pelo o que oferecem! Ponto alto: os cookies e nuts com chocolate na recepção e o welcome drink! Foi bom conhecer mas não voltarei...
Soggiorno di 3 notti a dicembre 2023
Risposta di Maria Corredor, il giorno 30 gen 2024
Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your candid comments as they offer us valuable insights into areas that may require attention and improvement.We are delighted to hear that you enjoyed the charming atmosphere of our common areas, and we sincerely appreciate your positive remarks about the cookies, nuts with chocolate at the reception, and the welcome drink. It's wonderful to know that these elements left a positive impression on your visit.However, we regret to learn that the room did not meet your expectations. Please rest assured that we take this matter seriously, and our maintenance team will promptly address these issues to ensure a more comfortable and pleasant environment for our guests.Regarding the breakfast options and pricing, we understand your concerns, and we appreciate your honesty. We continually assess our offerings to ensure they meet our guests' expectations, and your feedback will be taken into consideration during our review process.Thank you once again for your review and we hope to have the opportunity to welcome you back in the future, providing you with an improved experience that reflects the high standards associated with our boutique hotel.

10/10 Eccellente

Amy Marie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is a unique, adorable hotel. The decor was fun. Between both the boutique and sister hotel next door, there was great places to hang out. The rooftop was beautifu. Overall, the service at the door, the front desk, house kreping, bar and restaurant staff were so attentive. We felt like the only people staying in the hotel. It was a perfect weekend
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Samuel, YABUCOA

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Espectacular
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Meh
3 main issues with this hotel: 1. They (along with our experience in the past with sister hotel OLV) never seem to have the room ready at checkin time. At Olive, we waited half an hour while at OLV we waited over an hour for the room to be prepped after the advertised checkin time. 2. The room we purposely booked at Olive advertised a large outdoor hot tub attached to the room. Unfortunately the tub doesn’t actually function as a hot tub— filling it would take over 3 hours and the water would be cold by then so it’s a glorified outdoor shower. The hotel is skirting with false advertising here since people are surely paying extra for a hot tub that is unable to be used as such. 3. There were hot water issues with our room where the shower water would be cold to tepid at best. Nothing more unsatisfying than taking a cold shower in a room already frigid from an aggressive AC. In conclusion, not a satisfying stay. Would probably look elsewhere for the price point.
Soggiorno di 1 notte a ottobre 2023
Risposta di Maria Corredor Senior Front office Manager, il giorno 24 ott 2023
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Eccellente

Enissette

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and romantic … awesome too if you’re alone and need disconnect for the daily routine ❤️
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

ANGELY ORTIZ

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente
Soggiorno di 1 notte a ottobre 2023
Risposta di Maria Corredor Senior Front office Manager, il giorno 24 ott 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

Sean, Alexandria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Can’t say enough nice things about this property. From the very first impression, we were very pleased with every aspect of this stay. The decor and staff were top-notch, and the room and hotel amenities were really great. Would definitely stay here again, and would recommend to all my friends.
Soggiorno di 4 notti a ottobre 2023

6/10 Soddisfacente

MARJANA

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Overall this is an overpriced hotel. I would not recommend this hotel for the price they charge. There was nothing special about the rooms or staff service. Our room didn’t even have a window and we had one of the “upgraded rooms”. When we entered the hotel the staff didn’t really greet us. We had to greet them hello to get their attention. We arrived earlier than check in and the staff really did not accommodate us for that. Their rooftop wasn’t open for food so we basically had to wait till 3:45 PM for the room (check in was 4 pm). Our floor was super noisy it almost felt like we were in a NYC apt building! The walls are paper thin!! I will say the outside area and lobby were very cute with vases and greenery. The rooftop was also cute but it opened at 5 PM for food and beverages.
Soggiorno di 3 notti ad agosto 2023
Risposta di Maria Corredor Senior Front office Manager, il giorno 24 ott 2023
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Terribile

Gina

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We were incredibly disappointed with our stay. We stayed four nights and did not have hot water for the duration of our trip. Each time we tried to shower we'd again find it freezing, call the desk, and be told an engineer was turning the hot water heater back on -- but it never worked for more than a minute. We asked to be moved but were not accommodated. Additionally, the elevator -- located next to our room -- was broken every minute on the minute the door would open and loud voice would announce that passengers could enter -- over and over and over again. This went on all night and it was impossible to sleep. We asked repeatedly to speak to management but they kept not being at the property. When we finally tracked them down on our last day we were told we'd receive a $200 credit at minimum but that the manager would try to get more authorized. We never got anything and they stopped returning our calls and emails.
Soggiorno di 4 notti a luglio 2023

10/10 Eccellente

Irving

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Lizelyn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were amazing. Great recommendations by Stephanie and Ariana. Will definitely come back for a quick gateway
Soggiorno di 4 notti ad agosto 2023

10/10 Eccellente

Cristian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Kellie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved that this hotel was small, beautiful and the staff was friendly and helpful. Stephanie D. was fantastic. Would definitely stay there again!
Soggiorno di 5 notti a luglio 2023

8/10 Buono

Nicole

Overall nice boutique property tucked away on a quiet block. Property and rooms could use some upgrades. Had problems with outside shower and tub.
Soggiorno di 2 notti a luglio 2023

8/10 Buono

Domingo

Mi è piaciuto: Pulizia e personale e servizio
Although not their fault, the sewer overflows every day and the smell on the walk way is very uncomfortable.
Soggiorno di 3 notti a luglio 2023

6/10 Soddisfacente

Razen, Miami Beach

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023

2/10 Terribile

Marcie

Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Joshua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely.
Soggiorno di 4 notti a giugno 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
it's ok
It's ok, not luxurious. The hotel is loud, you can hear all the doors and noises from other rooms. The pool and roof deck are pretty cool. Although it is clean, our room had cockroaches.
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Hugh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
o
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is a hidden gem. Everyone was so nice too
Soggiorno di 4 notti ad aprile 2023

10/10 Eccellente

Tina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would recommend
The hotel was beautiful and cozy. The staff were exceptional. The location was safe and convenient to everything we wanted
Soggiorno di 4 notti a marzo 2023

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sweet little hotel in a great location
Very cute little hotel in a fun location. We were able to walk to a lot of night life, restaurants and Condado Beach for a beach day. The rooftop pool is more like a large or double hot tub with cold water in it but it was refreshing. The rooftop bar was gorgeous but drinks were pricey and took a long time to be made. We had the small room and it was really cute and had nice touches like L'Occitane products in the bathroom and a nice minibar. My only complaints were the frosted glass door to the bathroom lights up the entire bedroom if you turn on the light in the middle of the night. Also, our bed was pretty uncomfortable and small for it being a "luxury" hotel. It was also a pain to have to ask for things like ice or bottled water. I did love the ability to send a text message for service or to get local advice but it only worked about 70% of the time. We didn't eat at any of the restaurants because there weren't any vegetarian options unfortunately. Overall it was a great end to our long trip and I would have loved to have seen some of the larger and nicer rooms. I loved the adults only feature and it was definitely a romantic place.
Soggiorno di 2 notti a marzo 2023

8/10 Buono

Jo Ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location for pre cruise night.
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Tyler

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great little hotel in a great location.
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

craig

Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

ironelis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente ubicación y servicio.
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

laurie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great boutique experience with fantastic service Best parts were service and the rooftop restaurant
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing experience it was my wife 40th bday!!! Went with bday package everything was lovely
Soggiorno di 3 notti a gennaio 2023