Esterni

Recensioni per Best Western Sandy Inn

2.5 out of 5
Best Western Sandy Inn
37465 Highway 26, Sandy, OR

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 170 su 427 recensioni" "
Valutazione di 8 - Buono. 156 su 427 recensioni" "
Valutazione di 6 - Soddisfacente. 52 su 427 recensioni" "
Valutazione di 4 - Scarso. 32 su 427 recensioni" "
Valutazione di 2 - Terribile. 17 su 427 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Marcus

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I really like the hotel staff very polite and professional. The cleaning staff did a pretty good job as well. Overall pretty good hotel only thing I did not enjoy was the breakfast. It was very cold and not fresh. I went to the bread section and the bread was hard and stale I even saw mold on one of the English muffins. Not really expecting five star dining but they need to really improve with the breakfast as far as it being hot and fresh and better quality.
Soggiorno di 3 notti ad aprile 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 30 apr 2024
Dear Marcus,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience.We would like to apologize for not exceeding your expectations concerning our hot breakfast buffet. We take such matters seriously and would like to thank you for bringing it to our attention. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Lindsey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location in Sandy
Soggiorno di 1 notte ad aprile 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 23 apr 2024
Dear Lindsey,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our location. Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Karen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very pleasant stay. Nice staff. Property is clean and well kept. Bed and pillows were really comfortable!
Soggiorno di 3 notti a marzo 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 3 apr 2024
Dear Karen,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for all your compliments regarding our cleanliness, comfortable beds/pillows and staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Victor M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast was good. Front desk employees were very nice and helpful. One even printed my boarding passes to fly back to Florida. Her name is Kat i believe. I visited Oregon for a week to see my oldest son and first grandson. I will definitely stay their in the future again. Thanks again!
Soggiorno di 7 notti a marzo 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 16 mar 2024
Dear Victor,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for complimenting our breakfast buffet and especially our front desk staff. Our team works hard to make every guest happy and we are very pleased to hear that individuals like Kat could help enrich your experience. We look forward to seeing you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

6/10 Soddisfacente

Amber

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
The front desk staff was nice and the breakfast was good. I felt like our room was definitely the opposite of nice. The "pullout sofa" was sooo bad it would have made more sense to sleep on the floor. Our shower didn't drain and it was kind of gross. I will say, the pool was fun and that area was clean. I enjoyed the hot tub and pool amenities but the room itself was not worth what I spent. AND the entire hallway smelled like stale weed. Our 8 year old was worried someone hurt a skunk in their room. Other than that, it was a decent stay for a budget motel. Not my favorite Best Western experience, but not my worst!
Soggiorno di 1 notte a febbraio 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 21 feb 2024
Dear Amber,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the pullout sofa and the general cleanliness and maintenance of your guest room. We take such matters seriously and wish to thank you for bringing them to our attention. Thank you also for complimenting our front desk staff, breakfast buffet and the pool room. We are very glad to hear they could help enrich your experience. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Frank, Bend

Soggiorno di 2 notti a gennaio 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 3 apr 2024
Dear Frank,Thank you for reviewing our hotel regarding your recent stay. We are glad you enjoyed your time with us and wish to invite you to contact us anytime if you would like to inform us of anything we could have done to make your experience better. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

4/10 Scarso

James K

Non mi è piaciuto: Pulizia
Smells like pets
Sandy Inn - fortunately, I only had to stay 1 night. I've never seen so many dogs. In fact, my room smelled like stale animal, pet smell. Awful.
Soggiorno di 1 notte a gennaio 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 23 gen 2024
Dear James,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding our pet-friendly atmosphere and the odor in your guest room. Your satisfaction is important to us and we value your feedback, which we will be using to implement policies and procedures to ensure a better service is offered to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Jerrianna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Your Best Western Sandy Inn Team, il giorno 18 gen 2024
Dear Jerrianna,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Eileen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 9 gen 2024
Dear Eileen,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! We work hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

6/10 Soddisfacente

Steve

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Is what it is…..poor
Poor hotel, charging top dollar.
Soggiorno di 1 notte a dicembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 7 gen 2024
Dear Steve,Thank you for reviewing our hotel regarding your recent stay.On behalf of our entire staff, we would like to apologize for not exceeding your expectations. We invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable. Your satisfaction is important to us and we value your feedback. By telling us what you liked and how we can improve, you would be helping us deliver a better service to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Tanner

Soggiorno di 1 notte a dicembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 27 dic 2023
Dear Tanner,Thank you for reviewing our hotel regarding your recent stay.We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your experience better. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

kirim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is kind. You can use pool for 24 hours. There are Mcdonald, Wendy's, tacobell, KFC and safeway with walking distances (within 1min.)
Soggiorno di 1 notte a dicembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 19 dic 2023
Dear kirim,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our staff, 24-hour pool area, and convenient location. Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Janet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort, quiet. Great pool to do water aerobics when the pump repairs were completed.
Soggiorno di 4 notti a dicembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 9 dic 2023
Dear Janet,Thank you for writing about your stay at our hotel.We are very glad to hear you enjoyed your time with us and wish to thank you for all your compliments regarding our comfortable, quiet location and our pool area. Thank you also for your patience while we had maintenance work done on our pool and spa.Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Tong

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service was excellent. What a heart-warming surprise when I saw the octopus made of the towel by the hotel staff to match the blue octopus I put on the bed, it was so cute and lovely, and the thoughtfulness of putting the black towel there for me to wipe off my makeup in the restroom. My whole experience is fabulous! I'll stay here again if I ever come back for a trip.
Soggiorno di 4 notti a novembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 6 dic 2023
Dear Tong,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff and their service. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience. We look forward to seeing you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Sandra, Leesburg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There was Tillamook cheese on the eggs & Marionberry syrup for the waffles served during breakfast. Great for people visiting Oregon from Virginia. We addressed any concerns we may have had directly with the hotel assistant Manager. This was a wonderful place to stay while in Sandy, Oregon or the surrounding area.
Soggiorno di 1 notte a novembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 17 nov 2023
Dear Sandra,We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our location and breakfast options. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Carl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms clean. Hallways could have used vacuuming. Breakfast area on the most part clean. Pool excellent.
Soggiorno di 4 notti a novembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 9 nov 2023
Dear Carl,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our clean rooms, breakfast room, and pool area. Thank you also for your comment concerning the cleanliness of our public hallways. We would like to apologize for not exceeding your expectations in this matter.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

6/10 Soddisfacente

Candice

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
I paid 220$ for a room with two bath towels for two people one being a female who needs two towels alone, we walked in to a room with a hole in the sink I don’t mean a crack I mean a hole like water will run out onto the floor hole. and a hole punch through the bathroom door like there was a domestic disturbance there prior. We called down to the front desk and were told. Ya we know about it. I will never stay there again. I could have rented an Air BnB for less.
Soggiorno di 1 notte a ottobre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 24 ott 2023
Dear Candice,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the state of your guest room. Unfortunately, the damage had been done very recently and we were unable to get the replacement parts before your visit. That night, there was no more availability in the room type you reserved and we are sorry for the way it looked.Our rooms with one bed come with two bath towels, however, we do have staff available 24-hours that can bring more upon request. Your satisfaction is important to us and we value your feedback, which helps us deliver a better service to you and other guests in the future. We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Kara

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location
Soggiorno di 1 notte a ottobre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 7 ott 2023
Dear Kara,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

2/10 Terribile

Nick

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No hot water
No hot water for 3 days, avoid this hotel.
Soggiorno di 3 notti a settembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 7 ott 2023
Dear Nick,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the hot water issue during your visit. We take such matters seriously and wish to thank you for your patience and understanding in this matter.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Teena, Redmond

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a clean and quiet place
Soggiorno di 1 notte a settembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 30 set 2023
Dear Teena,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for complimenting our clean and quiet location. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 28 set 2023
Dear Christopher,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of ten out of ten! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and convenient access to services. Great staff support.
Soggiorno di 1 notte a settembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 20 set 2023
Dear Maria,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff and services. Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Janice, Estacada

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super staff! Very nice and friendly smiles from every single person!
Soggiorno di 4 notti a settembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 13 set 2023
Dear Janice,Thank you for writing about your stay at our hotel.We are glad you enjoyed your time with us and wish to thank you for complimenting our staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Cherri, Kalama

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff
Soggiorno di 1 notte a settembre 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 9 set 2023
Dear Cherri,Thank you for writing about your stay at our hotel. We are glad you enjoyed your time with us and wish to thank you for complimenting our staff. Our team works hard to make every guest happy and we are very pleased to hear they could help enrich your experience. Your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Diana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 2 set 2023
Dear Diana,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of ten out of ten! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Paula

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very convenient
Soggiorno di 1 notte ad agosto 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 25 ago 2023
Dear Paula,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 22 ago 2023
Dear Carolyn,Thank you for reviewing our hotel regarding your recent stay.We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable. You satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

2/10 Terribile

Joel

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The staff was accommodating, the maintenance and upkeep was terrible. The electrical outlets are worn out and without cover plates. An extension cord was provided by the front desk, and when plugged in it asked and tripped the circuit breaker, leaving us in the dark. We were moved the next days the facility was full. Will not be returning to this or other Best Western facilities.
Soggiorno di 2 notti ad agosto 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 19 ago 2023
Dear Joel,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding you expectations concerning the maintenance issues you encountered in your guest room on the first night of your stay. We take such matters seriously and wish to thank you for bringing them to our attention.Thank you also for complimenting our staff. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Delvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 15 ago 2023
Dear Delvin,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad agosto 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 6 ago 2023
Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and invite you to contact us anytime to inform us of anything we could have done to make your stay more enjoyable. Your satisfaction is important to us and we value your feedback. Telling us what you liked about your stay and how we can improve helps us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Mark Glenn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly and helpful staff, clean pool and gym. Good location for visiting family nearby and waterfalls, Clackamas river and Mt Hood.
Soggiorno di 5 notti a luglio 2023
Risposta di Your Best Western Sandy Inn, il giorno 29 lug 2023
Dear Mark,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff, pool, gym, and convenient location. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn

6/10 Soddisfacente

Josephine

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was okay. We enjoyed the pool. The bed was comfortable. Pack n play was available. AC wasn't on in the room when we arrived, it was very hot. AC didn't work very well. The sink was broken and there was a hole in the bathroom door. Chipped paint, broken elevator. Breakfast was okay. We will find a different hotel next time.
Risposta di Your Best Western Sandy Inn Team, il giorno 25 lug 2023
Dear Josephine,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the A/C, paint, and broken items in your guest room. We take such matters seriously and wish to thank you for bringing them to our attention.We do not have an elevator at our hotel and apologize for any miscommunication about one being broken. We are glad you enjoyed our pool area, beds, and breakfast buffet and wish to thank you for your compliments.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience. Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Ruth

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
This was the quietest hotel I’ve ever stayed in. And there was a full house. Really enjoyed our stay.
Soggiorno di 2 notti a luglio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 20 lug 2023
Dear Ruth,Thank you for writing about your stay at our hotel.We are very glad you enjoyed our quiet location and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Maia, Mableton

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I am in room 120 The people in 220 last night they were having fun by bothering us. They jump and jump nonstop. I called their room, I called the hotels reception and they are careless. I woke up to them banging on our door and jumping on room 220. They are getting on my nerves big time. Its too much. My daughter Amelie was woken up twice..and they do it on purpose. So much aggression.
Soggiorno di 1 notte a luglio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 18 lug 2023
Dear Maia,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the noise from neighboring guests. Your satisfaction is important to us and we appreciate you bringing this issue to our attention. We will be using your feedback to ensure a better service is delivered to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

4/10 Scarso

Sara

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Never again
Up all night bc of kids running above us. Neither of the bed side lights worked, the door to the bathroom literally blocked the entire room. Terrible new design. For $220 a night, not impressed.
Soggiorno di 1 notte a luglio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 11 lug 2023
Dear Sara,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the noise from neighboring guests and the maintenance/design of your guest room. We take such matters seriously and wish to thank you for bringing them to our attention. Our staff is available 24-hours to help with any issues that may arise, including finding a more suitable room. Best Western's service promise states that if something is not meeting your expectations, please let us know. This gives us a chance to solve any problems so that your stay can be more enjoyable.We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Geoffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 12 lug 2023
Dear Geoffrey,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

2/10 Terribile

Lauren

Soggiorno di 1 notte a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 22 giu 2023
Dear Lauren,Thank you for reviewing our hotel regarding your recent stay.On behalf of our entire staff, we would like to apologize for not exceeding your expectations. We invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We hope you will choose to stay with us again sometime so we may have another opportunity to give you a superior experience.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 21 giu 2023
Dear Linda,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! We work hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Will

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 21 giu 2023
Dear Will,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We look forward to seeing you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

6/10 Soddisfacente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Sean at the front desk was friendly and helpful. The ceiling in the bathroom had mold growing on the ceiling, the fan on the wall was coming off the wall, and the floor bathroom towel had hairs on it.
Soggiorno di 2 notti a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 17 giu 2023
Dear Michael,Thank you for writing about your stay at our hotel.On behalf of our entire staff, we would like to apologize for not exceeding your expectations regarding the cleanliness of your guest room. We take such matters seriously and wish to thank you for bringing it to our attention.Thank you also for complimenting our front desk agent, Sean. Our team works hard to make every guest happy and we are pleased to hear he could help enrich your experience.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future. We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

8/10 Buono

Edward

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 13 giu 2023
Dear Edward,Thank you for reviewing our hotel regarding your recent stay. We are glad you enjoyed your time with us and invite you to contact us any time if you wish to inform us of anything we could have done to make your visit better. Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

10/10 Eccellente

Mark

Soggiorno di 2 notti a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 28 giu 2023
Dear Mark,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Your satisfaction is important to us and we value your feedback.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

10/10 Eccellente

Cassandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 7 giu 2023
Dear Cassandra,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff that received us to the hotel were extremely friendly and helpful. good recommendations on where to eat. Room was very clean and the A/C worked well. Parking was safe and secure
Soggiorno di 1 notte a maggio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 3 giu 2023
Dear Mark,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for all your compliments regarding our staff's friendliness and helpful recommendations, your guest room, and our secure parking lot. Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

10/10 Eccellente

Gwen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 24 mag 2023
Dear Gwen,Thank you for reviewing our hotel regarding your recent stay.We are very glad you enjoyed your time with us and wish to thank you for a score of five out of five! Our team works hard to make every guest happy and your feedback is greatly appreciated.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

8/10 Buono

Darin, Bend

Soggiorno di 1 notte a maggio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 7 giu 2023
Dear Darin,Thank you for reviewing our hotel regarding your recent stay. Your satisfaction is important to us and we value your feedback. We are glad you enjoyed your time with us and hope to see you again during your next visit to the Sandy area.Sincerely,Your Best Western Sandy Inn Team

8/10 Buono

Clementine

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very friendly staff and very clean room. Hallways could use some cleaning (dog hair on carpeting). Twice I had to wait at the desk for a long time with no one available to provide shampoo, which was missing in my room. Otherwise very happy with my stay.
Soggiorno di 2 notti a maggio 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 10 mag 2023
Dear Clementine,Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and wish to thank you for your compliments regarding our friendly staff and clean guest rooms. Thank you also for informing us of the issues you encountered concerning the hallway cleanliness and wait time for a front desk agent. We would like to apologize for not exceeding your expectations in these matters.Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

6/10 Soddisfacente

Carletta

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
The hotel was conveniently located for what we needed to do. My daughter's and I felt safe and the room was clean. Only challenge was that the property was short staffed and had to wait quite some time to get someone to the front desk to check in.
Soggiorno di 1 notte ad aprile 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 30 apr 2023
Dear Carletta,Thank you for writing about your stay at our hotel.We are very glad you and your daughter enjoyed your time with us and that our location was convenient to your needs. Thank you for complimenting our safe atmosphere and clean guest rooms. Thank you also for informing us of your experiences with our staff and the difficulty you encountered with getting a team member to the front desk. We take such matters seriously and wish to apologize for not exceeding your expectations in this matter. Your satisfaction is important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better service to you and other guests in the future.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
周辺も便利で、施設もよい
洗濯できるので選びました。そばにスーパーも、ファストフード店もレストランもあり便利。 室内もきれいでした。
Soggiorno di 1 notte ad aprile 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 25 apr 2023
Thank you for writing about your stay at our hotel.We are very glad you enjoyed your time with us and found our location to be convenient. Thank you for your compliments regarding our guest rooms.Your satisfaction is important to us and we value your feedback. We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team

8/10 Buono

Angelica

Soggiorno di 2 notti ad aprile 2023
Risposta di Your Best Western Sandy Inn Team, il giorno 6 mag 2023
Dear Angelica,Thank you for reviewing our hotel regarding your recent stay. We are glad you enjoyed your time with us and invite you to contact us anytime if you wish to inform us of anything we could have done to make your stay more enjoyable.We hope to see you again during your next visit to the Sandy area.Stay safe,Your Best Western Sandy Inn Team