Dear William, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the room conditions were unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

Dear Richard, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Marie, it's our absolute pleasure to know you loved your stay with us at La Quinta. We strive to provide excellent value to our guests through our handicap-friendly bathroom facilities and convenient location. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Santa Ana.Best Regards,Customer Care Team

Dear Ana, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the loud night-time noise and rude staff behavior that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Dear Julie, thank you for taking the time to share your experience with us. We're glad to hear that you found our hotel clean and that our staff provided excellent service during your stay. However, we're truly sorry to learn that you were disturbed by noise from traffic and the sound of other guests dragging their luggage. Your comfort means a lot to us, and we'll take your feedback into consideration as we work to minimize noise disruptions for our guests. Our hotel administration has been notified of this matter accordingly, and our maintenance team will look into improving our soundproofing measures soon. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at La Quinta Inn & Suites on your next visit!Best Regards,Customer Care Team

Dear Jessie, we sincerely appreciate you taking the time to provide feedback on your recent stay with us. We apologize for the initial inconvenience you experienced with the smell in your first rooms and the issue with the bathroom door. Rest assured, we have addressed these concerns to ensure a more comfortable experience for our guests. We're glad to hear that our staff team was accommodating in assisting you with room changes and reactivating your keys. It's delightful to know that you found our parking lot spacious and enjoyed our pool and hot tub facilities. We apologize for the confusion regarding the location of our fitness room and have taken note of improving signage for easier navigation. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience.Best Regards,Customer Care Team

Dear Alba, we are happy to have hosted and served you exceptionally well at La Quinta Inn & Suites. Thank you for your kind words about our friendly staff services. We are glad you found your room spacious and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to Santa Rosa, with our facilities running at their best.Best Regards,Customer Care Team

Dear Geraldine, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team

Dear Denise, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards,Customer Care Team

Dear Celestino, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Yamileth, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Maria, thank you so much for taking the time to share your wonderful experience at our inn! We're thrilled to hear that you loved your stay and that our team was able to make it memorable for you. Providing exceptional service is our top priority, and we're delighted that Samson and our housekeeping staff exceeded your expectations with their kindness and diligence. We're glad you appreciated our convenient location and cleanliness standards, as well as the complimentary upgrade to your room. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. Your compliments about your experience at the hotel, our housekeeping services, and our pocket-friendly prices are our most valued assets. Our mission is to deliver tremendous value to each guest, and we are super excited to know that we have served you exceptionally. Moreover, we hope you will happily revisit our place and recommend our services without second thoughts. It was a joyous opportunity to host you at La Quinta Inn & Suites during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team

Dear Ronny, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at La Quinta Inn & Suites on your next visit!Best Regards,Customer Care Team

Dear Guest, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

Dear George, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at La Quinta Inn & Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our excellent staff services makes us very pleased. We hope there were no lapses during your stay. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Rysui, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful staff services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our amenities and resources!Best Regards,Customer Care Team

Hi Yolanda, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and attentive staff services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our amenities and resources!Best Regards,Customer Care Team

Dear Daniel, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the unclean conditions and the presence of a cockroach that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Dear Jerome, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Arnulfo, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Best Regards,Customer Care Team

Dear Cody, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the noisiness and the unresponsive service that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

Dear Rayona, we are thankful for giving our hotel a splendid rating for our facilities and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Jose, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the room conditions were unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

Hey Jennifer, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at La Quinta Inn & Suites!Best Regards,Customer Care Team

Dear Josh, we are thankful for giving our hotel a splendid rating for our location and services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Miguel, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at La Quinta Inn & Suites on your next visit!Best Regards,Customer Care Team

Hi Alejandro, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful staff services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our amenities and resources!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Allison, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel nice and clean, and enjoyed the tranquility of your wing. However, we are genuinely sorry to learn about the concerning incidents you experienced during your stay. Please rest assured that the safety and security of our guests are of utmost importance to us, and we are actively reviewing our security measures to ensure a safe environment for all our guests. We have addressed the issues you mentioned with our team to take appropriate action and prevent recurrence. Additionally, we have scheduled a thorough inspection of all our rooms to address any maintenance concerns promptly. We genuinely appreciate your constructive feedback, and we hope to have the opportunity to welcome you back in the future for an even better experience. Should you have any further concerns or if there is anything we can assist you with, please do not hesitate to contact us directly. Thank you for choosing to stay with us, and we look forward to the opportunity to exceed your expectations.Best Regards,Customer Care Team

Dear Marjorie, we are happy to have hosted you and served you well at La Quinta Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team

Hi Kao, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at La Quinta Inn & Suites. We hope to have you join us again so that we can give you a complete guest experience!Best Regards,Customer Care Team

Hi Oscar, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at La Quinta Inn & Suites. We hope to have you join us again so that we can give you a complete guest experience!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Brian, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our friendly, helpful staff services and clean rooms. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our facilities and services!Best Regards,Customer Care Team

Dear Amanda, thank you for your kind words and for choosing to stay with us. We're delighted to hear that you had a great experience and that our shuttle service and breakfast options exceeded your expectations. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Sky, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the La Quinta guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

Dear Luis, we are pleased that you thoroughly enjoyed your time at La Quinta Inn & Suites. We appreciate you letting us know how satisfied you were with our customer service, breakfast options, and convenient location. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Santa Ana.Best Regards,Customer Care Team

Dear Juan, we are happy to have served you well at La Quinta Inn & Suites. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Santa Ana, with our facilities running at their best.Best Regards,Customer Care Team

Hey Brian, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at La Quinta Inn & Suites!Best Regards,Customer Care Team

Hey Sky, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at La Quinta Inn & Suites!Best Regards,Customer Care Team

Dear Preston, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear James, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our courteous and responsive front desk services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent comfort and provide maximum attention to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at La Quinta Inn & Suites with the finest of our facilities and services!Best Regards,Customer Care Team

Dear Daniel, we're thrilled to hear that you enjoyed your recent stay with us, particularly appreciating the cleanliness and safety of our rooms, as well as the ample parking availability. However, we apologize for any inconvenience caused by the limited breakfast options and the lack of adequate elevators. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at La Quinta Inn & Suites many more times.Best Regards,Customer Care Team

Dear Gabriela, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

Dear Amanda, we apologize for the inconvenience you experienced during your stay. We regret that the issues with the toilet and noise disturbances negatively impacted your stay. Please know that we will address these matters with our team to prevent recurrence and ensure a more restful experience for our guests. We understand the importance of a clean, quiet, and functional room, and we will reevaluate the state of our facilities to satisfy the highest standards of hospitality. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money.Best Regards,Customer Care Team