Hotel a Santa Cruz Papalutla

“Muy Seguro, y comodo”

“mejorar baño, ampliar horarios de servicios”

“The hotel is a very nice and up to date. The on problem for us was the beds were too small and uncomfortable and there’s a lot of outside noise that you can hear from inside the rooms. Makes it difficult for a goodnight sleep if you are a light sleeper.”

“The pool was full of bugs and tree leaves. It needs to be cleaned more frequently”

“En general estuvo bien”

“Camera con un ottima vista , il bar di ottimo livello con barman sopra la media. Peccato per la cucina che non ha rispettato le aspettative. Personale cortese e gentile, così come i servizi di ottimo livello.”

“Perfect location Breakfast was good.”

“The staff was great!”

“Todo bonito!!”

“What I liked was the mini pool/jacuzzi and the room, everything is brand new. By the other hand, the staff doesn’t explain how to use the amenities, such as the TV at the terrace or the electronic devices. Lack of good vibes.”

“Il bagno non era pulito e non c'era acwua calda per fare la doccia. Buona la posizione e personale cortese”

“The hotel sells day passes to the pool area so it is effectively unusable for hotel guests. Every day there will be more day pass guests than there are lounge chairs and there are always numerous children. The hotel staff also so not enforce the rules of the pool at all. We had to leave the hotel for a ssh because the local children were screaming so loudly and so constantly that we couldn’t even be in our room… let alone the pool area. I asked the staff if they would enforce the rules and they...

“Excelente servicio”

“Alberca”

“Posizione centrale molto comoda e a pochi passi dalla piazza principale. Camere abbastanza grandi con finestra che affaccio su corridoio. Letto molto piccolo per 2 persone. Bagno comodo ma poco pulito Camera abbastanza pulita ma il tappeto che sta sotto il letto è puzzolente e molto sporco”

“The staff was ready and prompt to help. From giving us directions, take care of our needs and explain to us things we didn’t know about. Excellent customer service mentality! Thank you.”

“La comida excelente, la habitación excelente, la alberca calientita con clima, excelente ! Recepción excelente, servicio de restaurante excelente !”

“Personale super gentile e molto disponibile per qualsiasi necessità. L’hotel è molto curato, pulito ed è come sentirsi a casa! Abbiamo aggiunto anche la colazione preparata sul momento dallo staff dell’hotel ed era semplicemente deliziosa. ”

“Un poco caro el extra para el perro”