Ville a Santa Cruz

“The room was very clean. The staff was friendly and knowledgeable. The pool was sparkling. A cooler was offered with chairs for the beach, as well as towels to use at the pool. We had hoped the beach was closer and a vending machine for drinks and snacks or even a mini mart nearby. The manager offered us to come back. The price is great and we may take him up on it.”

“The property was clean and quiet. The staff were amazing from the front desk staff, to housekeeping, to bartenders. Danny and Andre were awesome! We will definitely return. ”

“Carlos was great manager after initially having wrong room reservation owner and I made a deal for new room I expected. Be careful when you reserve make sure it’s a room by pool as pictures show ”

“I recommend this place to someone who loves privacy. We received great care from the host. We stayed in the king bedroom, which was super comfortable and spacious. It was only a 5-7 minute walk to the beach, going through the passageway, which was super convenient since we did not rent a car, and the bus stop was also right in front of the Marriot which was right outside the passageway. The room was clean, the bathroom was nice and clean as well, and they had a number we could call if we needed...

“Tuscany Residence was more than we expected! A gorgeous home, with lots of room for my family of so to spread out and have some privacy. Usually we’re driving each other nuts by the end of the week, but the fact that everyone had their own space was great! Kevin met us at check-in to show us around the home, explained how the appliances worked, and was super responsive to any questions we had throughout the week. We chose to rent one of the luxury villas, and the pool was a nice way to relax...

“This is a total sham. A con job. I did not get anything till the last day of this luxurious suite. I originally reserved a house with pool and hot tub. It was a bait and switch, never got an email confirming reservation because you all were giving me a dump of a room, not a house that I reserved. The room is very small the furniture is from the Salvation Army. I have plenty of photos to share with the bbb and all on Facebook. Never have I been treated to this level of crap by your organization....

“Very clean and cozy. Emotes my stay there ”

“Nice place. Good communications. Everything as advertised. Very clean and well kept.”

“Overall the property is nice, things that could have been better and good to know for the next family trip.1. Barking dogs and dog poop in the front of the house and late night barking2.Power would randomly shut off if too many items were running. (AC and Washer)3.Pool cleaner never came, had to clean the pool daily4. When it rains some puddles of water get into the electrical room and the bedrooms..5. One of the bathrooms the shower area the drain was clogged before we got there and had a bad...

“Everything about this place was perfect for my family. It was close to everything. It had all we need to enjoy the beach (chairs, cooler, beach umbrellas). Property was well kept and fun. Definitely will be back!!!!”