Esterni

Recensioni per Courtyard by Marriott Santa Fe

3 out of 5
Courtyard by Marriott Santa Fe
3347 Cerrillos Rd, Santa Fe, NM

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 354 su 1001 recensioni" "
Valutazione di 8 - Buono. 316 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 176 su 1001 recensioni" "
Valutazione di 4 - Scarso. 96 su 1001 recensioni" "
Valutazione di 2 - Terribile. 59 su 1001 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

gpp, Torino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Molto confortevole e comodo al centro
Ci sono alcuni lavori in corso che però non ci hanno disturbato. La camera molto comoda, ottima colazione, bella piscina. Sopratutto in pochi minuti si è nella Plaza o a Canyon Road.
Soggiorno di 1 notte ad aprile 2018
Risposta di Janelle, il giorno 2 mag 2018
Dear Valued Guest, Thank you for taking the time to post comments about your stay at the hotel. I am very pleased to hear that you enjoyed your stay with us and we look forward to welcoming you the next time your travels bring you to Santa Fe! Thanks for choosing Courtyard Marriott for your visit and look forward to seeing you next time!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2017
Dear Valued Guest, Thank you for a perfect review. We are happy to hear you enjoyed your stay with us here in Santa Fe. Your feedback is very important to us and has been shared with our management team. We look forward to your next Marriott stay.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Miriam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente estancia, limpia y tranquila… la alberca limpia.
Soggiorno di 1 notte ad aprile 2024
Risposta di CY, il giorno 22 apr 2024
Dear Miriam,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

6/10 Soddisfacente

Janel

The bistro was overpriced and did not get my peanutbutter and jelly toast order right. It was whole grain peanutbutter toast, but instead of jelly with fruit on the side, it has strawberries on top. They forgot about my cold brew and the Ali didn’t give me the juice that I ordered. This was all just one morning. The area spending the hotel is sketchy. I walked a black and a half to Walgreens (across the highway) and passed at least four homeless/panhandlers along the way. I realize there are places like this, but not a place I want to stay on vacation.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Thomas

Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

Samuel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Both front desks were often left completely unattended. We found used dirty towels in our bathroom upon arrival. The rooms phone was broken. One hot tub was out of order and the other was cold. Swimming pool full of human hair. Ive stayed in places for half the price that didn't have these issues.
Soggiorno di 2 notti a marzo 2024
Risposta di CY, il giorno 14 mar 2024
Dear Samuel,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Chris

Soggiorno di 1 notte a marzo 2024
Risposta di CY, il giorno 8 apr 2024
Dear Chris,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Nancy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed one night. Was very busy but overall good.
Soggiorno di 1 notte a marzo 2024
Risposta di CY, il giorno 13 mar 2024
Dear Nancy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

10/10 Eccellente

Gayle

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms. Coyld hear people upstairs walking around.
Soggiorno di 1 notte a marzo 2024
Risposta di CY, il giorno 13 mar 2024
Dear Gayle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

8/10 Buono

Irma, Nixon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
With cheaper hotels you expect to have a cheaper looking room but with as much as we paid you would think there would be a better shower head
Soggiorno di 1 notte a marzo 2024
Risposta di CY, il giorno 13 mar 2024
Dear Irma,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

10/10 Eccellente

Alexandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pleasantly surprised by this hotel stay! I’ve stayed in Santa Fe many times and have stayed at some poor hotels unintentionally and was really trying to find something nicer for a good price. The price is a little higher than other hotels and for the area you wouldn’t think it should be priced higher. But I was very pleased at how safe I felt and the staff was very nice and accommodating. The room was clean enough (room phone was kinda dirty and gross) but the bed was comfortable, walls are not sound proof but we had no issues with noise from the street or neighbors. I would definitely stay here again. The homeless mentioned in other reviews might be because there is a shelter just a few minutes up the street from here, but there wasn’t any body lingering in the parking lot while we stayed here. You can definitely walk to a few places near by if needed. I personally rate it 7/10, would stay again!
Soggiorno di 1 notte a gennaio 2024
Risposta di CY, il giorno 5 mar 2024
Dear Alexandra,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.SincerelyCourtyard Santa Fe Management Team

10/10 Eccellente

Danielle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The price was amazing for the value of the property. We enjoyed pool time with our kids and were very comfortable. We did not try the food but heard it was good!
Soggiorno di 2 notti a dicembre 2023
Risposta di cy, il giorno 7 feb 2024
Dear Danielle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

6/10 Soddisfacente

Jesse

Soggiorno di 1 notte a febbraio 2024
Risposta di CY, il giorno 26 mar 2024
Dear Jesse,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 Scarso

SHIGERU

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
空室が多くあるにも関わらず、エレベーターの修復工事を行なっている近くの部屋が割り当てられ、騒音がひどかった。
Soggiorno di 3 notti a gennaio 2024
Risposta di cy, il giorno 29 gen 2024
Dear Shigeru,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Shveta

Mi è piaciuto: Pulizia
Soggiorno di 4 notti a gennaio 2024
Risposta di cy, il giorno 29 gen 2024
Dear Shveta,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 Scarso

john

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
We picked this hotel because they had 2 indoor hot tubs. When we arrived both hot tubs were not working. Also the room was very sterile not pne picture on the wall. We let the person kknow who eas in charge. The response was not hood he didnt even apologize. We eill neber go to this hotel again!
Soggiorno di 2 notti a gennaio 2024
Risposta di Cy, il giorno 17 gen 2024
Dear John,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Sergio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di cy, il giorno 15 gen 2024
Dear Sergio,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

8/10 Buono

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di cy, il giorno 17 gen 2024
Dear Jennifer,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Juan

Soggiorno di 1 notte a gennaio 2024
Risposta di cy, il giorno 15 gen 2024
Dear Juan,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Rodger

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here with a family of 4 and 2 pets. The king suite was spacious with one room and a living room. Comfortable and reasonably priced. The bistro offers a diverse menu and a bar. The food was good and very convenient on a winter night to not have to leave the hotel after travelling for 8 hours. Would definitely stay here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Cy, il giorno 8 gen 2024
Dear Rodger,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Rebeca

Soggiorno di 3 notti a dicembre 2023
Risposta di cy, il giorno 8 gen 2024
Dear Rebeca,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Sethu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was very very nice
Soggiorno di 3 notti a dicembre 2023
Risposta di cy , il giorno 4 gen 2024
Dear Sethu,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Tea

10/10 Eccellente

Damian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Both receptionist were very friendly and made everything so easy to check in
Soggiorno di 1 notte a dicembre 2023
Risposta di cy, il giorno 4 gen 2024
Dear Damian,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di cy, il giorno 7 feb 2024
Dear Anonymous,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Gayle

Soggiorno di 4 notti a dicembre 2023
Risposta di cy, il giorno 29 gen 2024
Dear Gayle,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di cy, il giorno 2 gen 2024
Dear Anonymous,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 Scarso

Rachel

Soggiorno di 2 notti a dicembre 2023
Risposta di cy, il giorno 19 gen 2024
Dear Rachel,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Mason

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service, the room, the open air center, the coffeebistro/breakfast, the fine drinks, along with excellent dinner made for a wonderful evening the only thing that can negatively be stated on is the street Cerillos being what it is. That being said its a lovely, friendly, secure, and comfortably welcoming hotel.
Soggiorno di 1 notte a dicembre 2023
Risposta di CY, il giorno 29 dic 2023
Dear Mason,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Jenifer

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clever Design
The building is confusing but the staff helped us to sort it out and in the end what we perceived to be confusing was really a lovely design that lent itself to privacy.
Soggiorno di 1 notte a dicembre 2023
Risposta di CY, il giorno 28 dic 2023
Dear Jenifer,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

2/10 Terribile

Yohan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di cy, il giorno 26 dic 2023
Dear Yohan,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

6/10 Soddisfacente

Timothy

Soggiorno di 1 notte a dicembre 2023
Risposta di cy, il giorno 26 dic 2023
Dear Timothy,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Daniel

Soggiorno di 1 notte a novembre 2023
Risposta di cy, il giorno 26 dic 2023
Dear Daniel,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Shambriosha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great stay at Courtyard by Marriot. Desiree at the front desk was very friendly and helpful! The heated pool and hot tubs were a big hit for the kids!! It was clean and very comfortable. The only downside was that we couldn't get any hot water to the shower.
Soggiorno di 2 notti a novembre 2023
Risposta di cy, il giorno 22 nov 2023
Dear Shambriosha,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Ollie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Was not in the best location; many homeless hanging out. Room was ok...noisy at times. We could feel the floors moving when the "neighbor" walked around. Front desk staff (especially checking in; checking out was a little nicer) we're not very friendly. The nicest person there was the barista at The Bistro! (Jessy? Marisa?) She was super nice!
Soggiorno di 2 notti a novembre 2023
Risposta di cy, il giorno 16 nov 2023
Dear Ollie,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Management Team

10/10 Eccellente

Tamara

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The color- it is a basic gray and black. Terrible colors for a pretty hotel
Soggiorno di 1 notte a novembre 2023
Risposta di CY, il giorno 7 nov 2023
Dear Tamara,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Eduard

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di cy, il giorno 7 nov 2023
Dear Eduard,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Molly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice accommodations.
Soggiorno di 1 notte a novembre 2023
Risposta di cy, il giorno 4 nov 2023
Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.SincerelyCourtyard Santa Fe Management Team

10/10 Eccellente

Julius

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really enjoyed my stay. As soon as I got in. I was greeted by Mr. Pablo. He was very friendly and professional. I would definitely stay here again. Safe, and very convenient location
Soggiorno di 1 notte a ottobre 2023
Risposta di cy, il giorno 1 nov 2023
Dear Julius,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 Scarso

Mindy

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The gentleman at the front desk was lovely and the lobby was nice. The room, however, was outdated and kinda gross. Skipped our shower and dipped out to Starbucks for breakfast. I expected more for the price and given its a Marriott. Should’ve read the other reviews but got a good night sleep despite it not being what we expected.
Soggiorno di 1 notte a ottobre 2023
Risposta di cy, il giorno 31 ott 2023
Dear, MindyThank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

4/10 Scarso

Jeffrey

Non mi è piaciuto: Pulizia e personale e servizio
The gave me a room that had not been cleaned and made up after last guest departed. In the morning the made tried to enter the room several times. Even after I told her I was sleeping. I spoke to the manager and he couldn’t have cared less about the status of his hotel. Do not stay at this property. New management is a must if this place wants to survive!
Soggiorno di 1 notte a ottobre 2023
Risposta di cy, il giorno 30 ott 2023
Dear Jeffrey,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It would have all been a 5 except we could hear every step made by the person who had the room above us.
Soggiorno di 2 notti a ottobre 2023
Risposta di SF, il giorno 23 ott 2023
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Santa Fe Management Team

10/10 Eccellente

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel!
Excellent hotel. Lots of amenities. Clean room and friendly staff.
Soggiorno di 1 notte a ottobre 2023
Risposta di CY, il giorno 23 ott 2023
Dear Linda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Santa Fe

4/10 Scarso

Joseph

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di cy, il giorno 23 ott 2023
Dear Joseph,Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

8/10 Buono

Dorothy

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Cy, il giorno 16 ott 2023
Dear Dorothy,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

8/10 Buono

Doug

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay - lots of room.
Soggiorno di 1 notte a ottobre 2023
Risposta di CY, il giorno 16 ott 2023
Dear Doug,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

8/10 Buono

Jose

Viaggio di coppia
Mi è piaciuto: Pulizia
It’s not room to clean stand nights is lts dirty and faucets in bathrooms it’s not working good and the big door mirror it’s broken
Soggiorno di 2 notti a ottobre 2023
Risposta di cy, il giorno 16 ott 2023
Dear Jose, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Marriott Santa Fe

8/10 Buono

James

Soggiorno di 6 notti a settembre 2023
Risposta di cy, il giorno 30 ott 2023
Dear James,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe Management Team

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a settembre 2023
Risposta di cy, il giorno 2 ott 2023
Dear Anonymous, Thank you for choosing to stay at the Courtyard Santa Fe and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santa Fe.Sincerely,Courtyard Santa Fe

10/10 Eccellente

sakae

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
フロントは、非常に感じが良かったです。ダウンタウンへ行くバス停は、道路を渡ったところにあります。また、帰りはホテルの目の前です。往復2ドルです。残念だったのは、空港への24時間送迎付きと書いてありましたが、朝は9時からでした。タクシーがない町なので、フロントに頼んでトランスファー会社にお願いしました。朝6時前のピックアップで35ドル+10ドルのチップを渡しました。
Soggiorno di 2 notti a settembre 2023
Risposta di cy, il giorno 16 ott 2023
Dear Sakae,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Santa Fe.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Santa Fe and we hope you choose to create more memories here whenever your travels bring you back to Santa Fe.Sincerely,