Vacanze Santa María de los Caballeros

Hotel in ottima posizione perché vicino al centro, ma situato in una via piena di locali, camere molto rumorose fino alle cinque/ sei del mattino, è impossibile dormire. Un'asciugamano per 3 persone... personale poco professionale e svogliato.

L'albergo si trova in una posizione eccellente per visitare la città! Il centro si raggiunge a piedi in meno di 5 minuti, in più c'è una fermata metro a meno di due minuti. La camera è pulita, confortevole e calda, inoltre la receptionist è stata sempre disponibile e gentile! Consigliatissimo!

Location was busy but nice to be in the center of things. Loved the decor. AC worked well. Despite being a smaller room, felt spacious enough to move around even with 2 people. Had an issue with the front desk staff. When I checked in, there was an open bottle of water that had already been used. I called to get new bottles which were promptly brought to me. But then 15 min later I received a call to tell me I was wrong and that the bottle normally looks that way. I know what a used bottle of water looks like and my boyfriend had seen it too. Why would the staff feel it’s necessary to call and be so insulting to insinuate I couldn’t tell the difference? You gave me my bottle, move on. Left a bad taste in my mouth for the whole trip. Will not be returning if that’s the way you treat your guests. Unfortunate because I’m planning another trip soon and otherwise was looking forward to staying there again.

Hall infelice