8/10 Buono
Erinn
Viaggio con la famiglia
16 feb 2026
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff, some of the best friendliest staff in Hualtulco. Jose and Francisco. Went above and beyond everyday to make our experience special.
Rooms and patios are nicer then your average Dreams or Barcelo. These patios are like dance floors with a view.
The food for a small all inclusive is better then your big hotel chains. A small daily buffet but you can also order from a small menu.
The downside of the food is that there is no room service and they will not allow you to take food to your room. Even though there is a kitchen in the room, which I found strange. So if someone isn’t feeling well. They can’t eat.
The main pool doesn’t open until 10:00. Which stops people from saving pool chairs. However, most people get up before 10:00 so it would be nice to have access earlier.
The major negative was our booking experience. Which was through Expedia, so the hotel isn’t completely to blame. However, the rate that we were quoted through Expedia in Mexican peso’s. When we paid the hotel uses their own exchange rate NOT what the posted exchange rate is. It was explained as a banking exchange rate. But be aware when checking in what the actual exchange rate is when checking in.
It was our neglect for assuming the hotel would use the posted rate. But it was much higher. Resulting in each one of our reservations paying $250-$400 more then our Expedia booking.
We so love this hotel in every other was, but this experience was a little disappointing
Erinn
Soggiorno di 7 notti a febbraio 2026
