Appartamento intero

Emerald Hill 23 - Seagrove Beach

Galleria fotografica per Emerald Hill 23 - Seagrove Beach

Una spiaggia nelle vicinanze
Smart TV, lettore DVD
Esterni
Interni
1 camera, ferro/asse da stiro, Wi-Fi gratuito, lenzuola

Recensioni

6,8 su 10

Complesso di appartamenti intero

1 camera1 bagno4 posti letto43 m²

Servizi più richiesti

  • Cucina
  • Lavatrice
  • Asciugatrice
  • Wi-Fi gratuito
  • Aria condizionata
  • Spazio all’aperto

Aggiungi le date e scopri i prezzi

Informazioni su questa struttura

Emerald Hill 23 - Seagrove Beach

  • Sistemazioni accoglienti per un massimo di quattro ... a bordo piscina ea pochi passi dalla spiaggia ... questo monolocale è perfetto per la tua prossima vacanza in spiaggia. Aggiornato con pavimenti in pietra di travertino, ripiani in granito e una tavolozza costiera calmante lo rende un rifugio perfetto. | | Immergiti e fai una nuotata, cattura alcune onde, goditi la bellezza naturale da un kayak o prova un po 'di pesca a terra. Goditi il relax sulle sabbie candide mentre le onde di smeraldo lambiscono il litorale. | | Emerald Hill 23, ottima posizione nella splendida Seagrove Beach tra la famosa Seaside e Rosemary Beach. | | * Minimo tre notti. | * Parcheggio per 1 auto. | * Siamo spiacenti, non sono ammessi animali.

Servizi della struttura

Vicino alla spiaggia

  • Spiaggia nelle vicinanze

Piscina/Spa

  • Piscina in comune

Connessione Internet

  • Il complesso di appartamenti offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Parcheggio in loco con posti limitati (max 1)

Cucina

  • Forno
  • Frigorifero
  • Lavastoviglie
  • Macchina per caffè/tè
  • Microonde
  • Piano cottura
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • Camera da letto
  • Lenzuola fornite dalla struttura

Bagno

  • 1 bagno
  • Asciugacapelli
  • Asciugamani forniti in loco
  • Vasca o doccia

Spazi a disposizione

  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • Lettore DVD
  • Smart TV con canali satellitari/via cavo

Aree esterne

  • Patio

Lavanderia

  • Lavanderia automatica nelle vicinanze
  • Lavatrice

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Servizi e dotazioni

  • Ferro/Asse da stiro

Vantaggi della posizione

  • Vicino a un molo privato
  • Vicino a un ospedale
  • Vicino a un outlet
  • Vicino a uno zoo
  • Vicino al mare
  • Vicino alla baia

Cose da fare

  • Parco acquatico
  • Birdwatching nelle vicinanze
  • Ciclismo nelle vicinanze
  • Equitazione nelle vicinanze
  • Golf nelle vicinanze
  • Immersioni subacquee nelle vicinanze
  • Moto d'acqua nelle vicinanze
  • Nuoto nelle vicinanze
  • Parco a tema nelle vicinanze
  • Pesca nelle vicinanze
  • Piste pedonali/ciclabili nelle vicinanze
  • Rafting nelle vicinanze
  • Sci d'acqua nelle vicinanze
  • Snorkeling nelle vicinanze
  • Tour ecologici nelle vicinanze
  • Tubing acquatico nelle vicinanze
  • Vela nelle vicinanze
  • Windsurf nelle vicinanze

Misure di sicurezza

  • Rilevatore di monossido di carbonio (l'host ha indicato che la struttura è dotata di un rilevatore di monossido di carbonio)
  • Rilevatore di fumo (l'host ha indicato che la struttura è dotata di un rilevatore di fumo)
  • Estintore

Informazioni generali

  • Dimensioni dell'unità: 43 metri quadrati

Strutture simili

Regolamenti

Check-in

Check-in a partire dalle 16:00
Età minima per il check-in: 25

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out
Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Eventi

Non è consentito organizzare eventi

Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio.
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Informazioni sulla zona

questo complesso di appartamenti vanta una posizione strategica a Santa Rosa Beach, in Seagrove Beach, un'area con parchi a tema nelle vicinanze e vicino alla spiaggia. A livello naturalistico, due delle principali attrazioni della zona sono Seaside Beach e Grayton Beach State Park. Anche Sundog Books e Eden Gardens State Park meritano una visita. Scopri le divertenti iniziative sportive della zona, tra cui moto d'acqua e immersioni subacquee; se invece preferisci non entrare in acqua, nelle vicinanze puoi dedicarti ad attività come ecoturismo e gite a piedi o in bici. Vai alla guida turistica di Santa Rosa Beach
Mostra altri complessi di appartamenti a Santa Rosa Beach
Mappa
Santa Rosa Beach, FL

Cosa c’è nei dintorni?

  • Seagrove Beach East
    Seagrove Beach East
    1 min a piedi - 0.1 km
  • Seagrove Beach West
    Seagrove Beach West
    2 min in auto - 1.8 km
  • Seaside Beach
    Seaside Beach
    3 min in auto - 2.5 km
  • Spiagge di Destin
    Spiagge di Destin
    36 min in auto - 49.2 km
  • Eastern Lake
    4 min in auto - 2.5 km

Come spostarsi

  • Aeroporto Internazionale "Northwest Florida Beaches" di Panama City (ECP) - 40 min. in auto

Ristoranti

  • Bud & Alley's Waterfront Restaurant & Bar
    4 min in auto
  • The Perfect Pig
    13 min a piedi
  • Old Florida Fish House
    4 min in auto
  • Pickles
    4 min in auto
  • Steamboat Grill
    3 min in auto

Domande frequenti

Gli animali sono accettati presso Emerald Hill 23 - Seagrove Beach?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Emerald Hill 23 - Seagrove Beach?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso Emerald Hill 23 - Seagrove Beach?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso Emerald Hill 23 - Seagrove Beach?

Orario del check-out: 10:00.

Dove si trova Emerald Hill 23 - Seagrove Beach?

Questo condominio si trova in zona Seagrove Beach, a pochi passi da Seagrove Beach East e a 2,2 km da Seaside Beach. Seagrove Beach West e Eastern Lake si trovano ugualmente a meno di 3 km di distanza.

Recensioni su Emerald Hill 23 - Seagrove Beach

Recensioni

Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.
Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 15 su 40 recensioni
Valutazione di 8 - Buono. 6 su 40 recensioni
Valutazione di 6 - Soddisfacente. 5 su 40 recensioni
Valutazione di 4 - Scarso. 5 su 40 recensioni
Valutazione di 2 - Terribile. 9 su 40 recensioni

7,6

Pulizia

8,8

Posizione

Recensioni

Da un sito partner

10/10 Eccellente

Joni C.

Emerald Hill

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice- been staying there for 28 years!
Da un sito partner

4/10 Scarso

Melanie P.

Emerald Hills, # 23

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The condo is in a great place. Love the location but I will not be able to stay there again because of the price. This was an “emergency” booking. (My mother is on hospice and this was a last-minute trip.) I’ve been staying at Emerald Hills for a decade and never even paid as much as $2,000 for a week’s stay. I’ve even stayed in 23 before. The updates are nice, but $3,000 a week for an efficiency is too much. The shower curtain had several broken rings when we arrived and the medicine cabinet was installed too close to the curtain rod and you can’t even open it all the way. Also, the pillows in the closet were stained and there were no pillowcases to be found. I am very sad to be priced out of this location. But for $400 a night we could stay at a hotel that overlooks the beach and has daily maid service.
Da un sito partner

8/10 Buono

natalie p.

Great location,great condo,minor management inconveniences

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental itself was awesome,very clean,very close to the beach and pool is outside the door....however the pool was closed until the last day,I understand things happen,but this was very disappointing,especially for my 5 yr old.I arrived at the office to collect the keys when we arrived at 3:25...the lady was kinda rude when she said “ok check in is at 4,I’ll have to see if it’s ready”.I understand policies but I’m sorry,if it’s not ready 40 min ahead of check in time,I don’t think it’s going to be ready and while they suggest there maybe delays in check in,I guarantee you there is no leeway in checking out 30 min to an hour late.
Da un sito partner

10/10 Eccellente

Cherie P.

Beautiful room in Seagrove!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay at Emerald Hills! The room was beautiful, clean, and perfect for two people.
Da un sito partner

2/10 Terribile

Disappointed

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: You get what you pay for. Our previous stays w/Garrett Reality(now Benchmark) we’re all top of the scale. This unit was a disappointment from the 1st day. Maintenance problems immediately. The bed had not been dusted under for weeks, possibly months. Microwave wouldn’t warm a cup of coffee in 2 minutes. No dustpan or toilet brush. Fought w/sliding doors daily till we bought and daily sprayed WD-40. Light bulbs out, tv remote found on floor under bed, commode seat came off hinges every time you sat on it. Garbage Disposal would not work, but on last day I put my hand down inside - found dishrag (not mine). Clothes dry vented to inside unit only so you had to leave unit if you had used any bleach on clothes. Great location right there in Sea Grove, restaurants - groceries close by. Many wonderful shops, beach very close. Overall satisfaction 4 of 10. Would not recommend. Does not meet Garrett quality of amenities. Working w/transition team to Benchmark had its issues as cleaners came three times to clean unit while we were still weeks away from our check out dates. New staff showing initiative in new positions but many lack professional courtesy required in working w/public. They need reminded daily, the customers pay their salaries. Kuddos to best employee in local office, Deborah who displays more professional in her demeanor than rest of staff combined. Checked out w/Vicki an older lady who was very nice but front desk manager needs a course in common courtesy. Good luck with your stay. Doubt My review will be posted. There 2 months, so services had plenty of time to improve, but didn’t.
Da un sito partner

6/10 Soddisfacente

Michele B.

Needs some TLC

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We really liked the area, this little community felt very safe and uncrowded. The walk to the beach is so close to the unit! Parking was a bit challenging. A few things need help: the ice trays were broken, so making ice cubes was a challenge. The drapes are not attached to the door so we had to paper clip them shut for privacy. The doors are not easy to use, one was broken but shut and the other was very hard to open. The bedding needs to be updated, newer pillows would be a nice upgrade. Found a long black hair in the bed (not mine). The drain in the tub would not stay open, so we had to wedge something in it to allow the water to drain. Glad to use the washer/dryer, that was a major plus. These are just simple cosmetics and easy fixes. Also, when we arrived at the office across the street to get our keys, nobody was there and when we finally reached somebody, they seemed surprised that we did not know how to get the keys outside of the office. Why do you still have to get keys?? Every unit we have stayed at these past two decades has a key box outside of the unit. We have not had to go to an office for a key in 20 years. But, it was a great location for us. I'd look at renting at Emerald Hill, but probably not this one unit again.
Da un sito partner

4/10 Scarso

Carlotta B.

Unit 23 not my favorite/ Love Emerald Hill Always /Thank you

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I have stayed at emerald hill for many years it’s my favorite place to stay it’s perfect I am scheduled for September as well in unit 19I will say unit 23 not near as nice, I think because it hasn’t been updated the toiletIs nasty around the base of it and the sliding door is extremely hard to push and pull open and close , there is not a ceiling fan in it , and the TV is far too small The curtains are vintage and falling down a real pain to keep closed All that being said we had a great time and we are looking forward to coming back in September, unit 19 has always been my favorite Thank you see you soon Carlotta Burt
Da un sito partner

2/10 Terribile

A guest from Murfreesboro, TN

Needs updating badly

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Not sure where to begin. We almost left after the first night and we probably should have. We arrived at 9PM and our packed had the wrong keys in it. The key/lock/door is ancient. Our five year old could never open the door by himself, even after we bought WD40 to try to help. A quantity of fuzzy black mold around the toilet was evidence of a long-term slow leak. Thick layer of soap scum on shower/bathtub. Comforter was stained (management did quickly bring replacement when asked). TV/cable area was a wreck and incomprehensible if not a techie. Bed was loose (needs tightening) and banged against wall anytime we moved. Kitchen was random pots & pans stuffed into random cabinets - broom/mop/etc leaned in a corner. Two dead roaches were found in cabinets with dishes. Old SPLINTERED wooden patio furniture - the tabletop was literally broken in half and just resting on rusty hinges. Toilet seat broke in half on last day. Desperately needs DEEP clean and updating. Other units in complex look great but avoid this one. Very disappointed - this was almost comically bad except it was our vacation. Wish I was able to post pictures because words don't do it justice. I contacted management about some of these issues when we checked out and have never heard back from them.
Da un sito partner

10/10 Eccellente

Martha H.

So convenient to the beach!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this place and being able to walk right out to the pool and the beach. Perfect for two people and has everything that you need. Will rent again.
Da un sito partner

6/10 Soddisfacente

Sandra E.

Emerald Hill #23

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time, however the room needed some improvements, such as the lock on the sliding door wouldn’t lock when we first arrived but Benchmark promptly got someone to fix it for us, the drapes were partially hanging down. It needs to be updated, would not stay in this condo again without updates.
Da un sito partner

8/10 Buono

john s.

Emerald Hills Condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Seagrove area on 30A is one of the best Ocean experiences you can have. The water is wonderful, the beaches beautiful, and there are many great places to eat in the area. Emerald Hills is in a great spot and should be envied for that by itself. The grounds and pool are well kept, and the layout of the buildings makes it feel very intimate and isolated. I think the only reasonable objection I would have, having stayed in various Emerald Hills rentals over the last six years, is that it appears to me that the buildings need a little care and the interiors as well.
Da un sito partner

8/10 Buono

Rachelle H.

The perfect spot!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was the perfect area. We really enjoyed our stay. The until could use a little updating and TLC. The patio furniture could be replaced but overall it was a grest trip.
Da un sito partner

2/10 Terribile

Darla R.

terrible studio

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: this studio is in a prime location...steps to the beach. However, the actual rental was the worst I've ever stayed in! We've been coming to 30a for 20 years. The bathroom ceiling had mold, shower curtain covered in mildew with rusted shower rod. TV was small and old with wires hanging everywhere. I sat in a wooden chair outside and it broke in half. The whole set was close to crumbling. The only door still required a key and the handle was about to come off. FYI, this is the first time I have felt compelled to leave a review. Other units in this complex looked good but this one is horrible!
Da un sito partner

10/10 Eccellente

Luis A.

Great Location, Steps away from Sand and Pool, and Cozy

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were lucky to find this rental available only 2 months before visit, just got lucky. It's small, it's a studio, but my wife and two boys 10 and 12 went with the mindset that it was going to be fun. And we had a lot of fun. EH 23 opens to the pool, and we enjoyed the 8-ft deep half of the pool a lot. The private beach access for the property is very close, around 100 steps away, so the location is super convenient if you want to spend a lot of time at the beach, which we did. The unit was clean, and had everything we needed to prepare meals. Again it's a studio, so only 1 cook allowed in the kitchen at a time. Check in was easy (we arrived at 10pm from TX), and check out was easier (key drop off right across 30A. There is a Subway, an ice-cream shop, and anything-you-need-for-the-beach store and rentals all within walking distance, just across the street. If you have a bike, Seaside is a mile away. Really enjoyed it and highly recommend it.
Da un sito partner

4/10 Scarso

Denise R.

Value for location, needs TLC

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This studio is a little rough around the edges. It really needs some TLC (outside furniture replaced, deep cleaning, curtains repaired, door handle tightened). The pool area was not kept clean. The trash was overflowing most of the time. Trash blown into the corners. Having said this, it is in a great location. You get what you pay for.
Da un sito partner

6/10 Soddisfacente

Kathy S.

It's not a 1 bedroom - it's 1 room!

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Because of a disaster (sewage backup) in the condo that we had rented, one week before our trip, we were booked into this unit for one night then another unit for the remainder of our stay. If this trip had just been for myself or even me and my husband, this unit wouldn't have been terrible but for 4 of us (2 adults and 2 teenage girls), it was very cramped and uncomfortable. It was nice to walk out to the pool and a very short walk to the boardwalk and out onto the beach. The unit was clean and convenient to the places that we wanted to go. The check in instructions were not clear (it's not the office on the property that you go to pick up the 's the office across the street! We would never have figured that out if we hadn't asked someone else staying on the property!).
Da un sito partner

2/10 Terribile

A guest from Birmingham, AL

Not the best

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Roofing work was going on during our entire stay. Equipment started up between 7:30 and 8:00 a.m. every morning. Debris all over the ground and parking lot. Parking was limited. Beach access was blocked by caution tape. But the workers were polite and they cleaned up the grounds every evening. The property should not have been rented out with this work going on.No storage in the unit - no dresser or bureau. There was a wardrobe but it already had extra bedding stored in it. We lived out of suitcases. Kitchen had no storage available. We stacked our food items on top of the the refrigerator.
Verificata

2/10 Terribile

Joyce R.

Non mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Joyce’s review

This place was an absolute dump!
Soggiorno di 3 notti ad aprile 2021
Da un sito partner

4/10 Scarso

Elizabeth N.

Worst Condo We’ve Stayed in at Emerald Hill!

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Hate to give a bad review, but want people to know how this condo really is compared to the pictures. Not clean...found several long dark hairs throughout condo and in bathroom, beds are very loud and uncomfortable, found a fake fingernail in the washer machine, everything very old and rusty, silverware in drawer was dirty, disposal didn’t work, drapes coming off track and down. Also killed two bugs in the bathroom when we got there. Management did offer to send someone out but at that point we were unpacked with no room to spare, so we declined and cleaned ourselves. Also not sure if it was from bed sheets or not, but my son got a bad rash on his back while we were there. The only real positive was the location and easy beach access!
Da un sito partner

10/10 Eccellente

Mike H.

Exactly what we expected

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The "studio" condo was exactly as described on the website. It was clean, very close to the beach, perfect for the price.
Da un sito partner

2/10 Terribile

A guest from Murfreesboro, TN

Needs updating badly

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Not sure where to begin. We almost left after the first night and we probably should have. We arrived at 9PM and our packed had the wrong keys in it. The key/lock/door is ancient. Our five year old could never open the door by himself, even after we bought WD40 to try to help. A quantity of fuzzy black mold around the toilet was evidence of a long-term slow leak. Thick layer of soap scum on shower/bathtub. Comforter was stained (management did quickly bring replacement when asked). TV/cable area was a wreck and incomprehensible if not a techie. Bed was loose (needs tightening) and banged against wall anytime we moved. Kitchen was random pots & pans stuffed into random cabinets - broom/mop/etc leaned in a corner. Two dead roaches were found in cabinets with dishes. Old SPLINTERED wooden patio furniture - the tabletop was literally broken in half and just resting on rusty hinges. Toilet seat broke in half on last day. Desperately needs DEEP clean and updating. Other units in complex look great but avoid this one. Very disappointed - this was almost comically bad except it was our vacation. Wish I was able to post pictures because words don't do it justice. I contacted management about some of these issues when we checked out and have never heard back from them.
Da un sito partner

4/10 Scarso

Carlotta B.

Unit 23 not my favorite/ Love Emerald Hill Always /Thank you

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I have stayed at emerald hill for many years it’s my favorite place to stay it’s perfect I am scheduled for September as well in unit 19 I will say unit 23 not near as nice, I think because it hasn’t been updated the toilet Is nasty around the base of it and the sliding door is extremely hard to push and pull open and close , there is not a ceiling fan in it , and the TV is far too small The curtains are vintage and falling down a real pain to keep closed All that being said we had a great time and we are looking forward to coming back in September, unit 19 has always been my favorite Thank you see you soon Carlotta Burt
Verificata

6/10 Soddisfacente

Joseph R.

Mi è piaciuto: Check-in, comunicazione, posizione

Emerald Hill 23

Unit was in need of an update Glass door curtain missing hooks WiFi weak Brooms mops stored beside the refrigerator. Rusty curtain rod on bathroom No beach access (realize it was after a tropical storm, but made no effort to repair afterwards) Defeated the whole purpose of staying on the beach.
Soggiorno di 6 notti a giugno 2020
Da un sito partner

6/10 Soddisfacente

Michele B.

Needs some TLC

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We really liked the area, this little community felt very safe and uncrowded. The walk to the beach is so close to the unit! Parking was a bit challenging. A few things need help: the ice trays were broken, so making ice cubes was a challenge. The drapes are not attached to the door so we had to paper clip them shut for privacy. The doors are not easy to use, one was broken but shut and the other was very hard to open. The bedding needs to be updated, newer pillows would be a nice upgrade. Found a long black hair in the bed (not mine). The drain in the tub would not stay open, so we had to wedge something in it to allow the water to drain. Glad to use the washer/dryer, that was a major plus. These are just simple cosmetics and easy fixes. Also, when we arrived at the office across the street to get our keys, nobody was there and when we finally reached somebody, they seemed surprised that we did not know how to get the keys outside of the office. Why do you still have to get keys?? Every unit we have stayed at these past two decades has a key box outside of the unit. We have not had to go to an office for a key in 20 years. But, it was a great location for us. I'd look at renting at Emerald Hill, but probably not this one unit again.
Da un sito partner

2/10 Terribile

Disappointed

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: You get what you pay for. Our previous stays w/Garrett Reality(now Benchmark) we’re all top of the scale. This unit was a disappointment from the 1st day. Maintenance problems immediately. The bed had not been dusted under for weeks, possibly months. Microwave wouldn’t warm a cup of coffee in 2 minutes. No dustpan or toilet brush. Fought w/sliding doors daily till we bought and daily sprayed WD-40. Light bulbs out, tv remote found on floor under bed, commode seat came off hinges every time you sat on it. Garbage Disposal would not work, but on last day I put my hand down inside - found dishrag (not mine). Clothes dry vented to inside unit only so you had to leave unit if you had used any bleach on clothes. Great location right there in Sea Grove, restaurants - groceries close by. Many wonderful shops, beach very close. Overall satisfaction 4 of 10. Would not recommend. Does not meet Garrett quality of amenities. Working w/transition team to Benchmark had its issues as cleaners came three times to clean unit while we were still weeks away from our check out dates. New staff showing initiative in new positions but many lack professional courtesy required in working w/public. They need reminded daily, the customers pay their salaries. Kuddos to best employee in local office, Deborah who displays more professional in her demeanor than rest of staff combined. Checked out w/Vicki an older lady who was very nice but front desk manager needs a course in common courtesy. Good luck with your stay. Doubt My review will be posted. There 2 months, so services had plenty of time to improve, but didn’t.