Hotel per famiglie a Santa Rosa

“Our room was clean, and comfortable. The staff was helpful and check-in was quick.”

“I never ended up staying at the property as when checking in they gave away the room of the couple we were traveling with. Though advertised as "guaranteed" they overbooked the property and the only reason I got the last room was because I checked in before them when we arrived. It could easily have been me if they checked in first. In speaking to the General Manager he spent an hour and a half telling us we could not get any compensation but one nights stay at a future time. He said he found a...

“Me rente en el día de ayer ,al otro día fui a pedir una extensión ,lo cual he echo en varias ocasiones y nunca había tenido ningún problema ,siempre reservaba e iba luego a pagar ,pues esta vez el señor que me atendió ,me dijo que debía salir de la habitación ,esperar que la limpiaran y volver a entrar por la tarde ,algo que vi ilógico ,primera vez que me pasa esto en este hotel ,si voy a pagar otra noche más y van a darme la misma habitación ,como puede ser que tenga que salir y volver a entrar...

“Great location and nice rooms. Staff was very helpful,”

“The property was in ill-repair with garbage everywhere. I saw a piece of glass on the bathroom floor when I first entered and picked it up and threw it away. Luckily, I hadn't stepped on it. The television didn't work and took almost two hours and 3 trips to the office to get it working. Electrical outlets weren't working so it took time to make coffee in the morning, plus the sink was difficult to get the water flowing.. The surface of the table between the two beds was sticky so I placed...

“Staff was friendly and professional. Room was clean and accommodating. Location was ideal. Price was comparable. Breakfast was awesome”