My stay was okay. I am 84 year senior, with rather poor health and unable to walk without a cane or sometimes without human support. It is not advisable for me to stay by myself. My son was to arrive the same evening originally from Chicago, but his Spirit Airline flight at Ft Lauderdale, FL, got cancelled and he could not arrive. I was very nervous and worried about my health. I requested the front desk attenant, Felix to contact the owner and let me seek another accomodation where someone who would watch over my health. I summoned lot of courage and nervously stayed all by myself for one more night, since Felix said he could not conract the owner. (When I saw that he was there, I couldn't move fast enough to catch up with him and talk). I informed Felix that I would have to leave the Hotel next morning (because of my precarious health condition) and requested to arrange to refund unused sum of money I had paid in advance (money was paid for stay from Dec 21 to Dec 28, and I was vacating the room on Dec 22nd). I HAVE NOT RECEIVED ANY REFUND. Unfortunately, I was told by Hotel.com that the owner does not want to comply with my request. To me, it seems that he is behaving like a greedy human being, with no decency; who wants to hold on to easy money he happened to have obtained from a helpless old man.
