Cottage a Santo Tirso

“Hotel extremely understaffed and overrated, Reception seldom has somebody to support guests, restaurant also incredibly understaffed. Employees are helpful but clearly not enough, when staff cut to the bone service becomes mediocre. This is what focus on cost cutting by hotel owners looks like, cost cutting through minimum staffing is their priority. Very disappointing, not in line with a 4-star hotel.”

“Simple accommodations on a beautiful property. Beware that Google Maps will try to send you on several unpaved routes that don't work well with small EV cars.”

“The property itself has a lot of potential to be a great place with minimal effort. However, it clearly showed its age. Living room furniture was stained. Owner did provide sheets to cover at our request so we could sit. One of the bedroom window shades was broken and it took owners five days to respond after our request to fix it. As we were leaving day after, we told them not to bother. We also had to ask for additional towels as the ones provided were not sufficient for four people staying...

“Las instalaciones son de primera. Todo ordenado, limpio y espacioso, incluso un buen parking.”

“Hola, agradecería que pusieran servilletas en la cocina, algún paño de cocina,reparar el soporte de la ducha y reparar la máquina de café que tuvimos que abandonar la casa sin poder desayunar,reparar el futbolín que los niños no pudieron disfrutar de la sala de juegos. Gracias”