Hotel vicino a Santuario degli Uccelli selvatici di Karuizawa - Karuizawa

“This hotel is a hidden gem with helpful and friendly staff. Feels like a b&b with cooked breakfast, games area for adults and kids. The staff went above and beyond - helping us with transport to our next destination, making calls (in Japanese) and driving us to our shuttle connection. Rooms were comfortable and warm. It’s about 10mins from the town centre but they do offer pick up and drop offs from the train, and it makes it quiet and peaceful. Highly recommend! ”

“Very thoughtful and helpful staff, always offering us heat packs/ umbrella when we leave in the morning. Onsen is small but has both indoor and outdoor areas, good vanity supplies and hair dryer. Location is excellent if you drive and want to be based near the Hoshino resort area. Plenty of things to explore within 20min drive from hotel.”

“good”

“部屋は綺麗でしたが、一部床の色が変わってたりするのは気になりました”

“Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip.”

“客室は非常に綺麗で、水回りが綺麗で嬉しかったです。”

“スタッフが素晴らしい バッフェ式の朝食はどれも美味 アメニティは少し貧弱”

“ホテル、レストラン、客室は清潔感にあふれ、スタッフはみな親切で快適なステーを過ごすことができました。朝食、夕食も美味しくて非常に満足できました。”

“スタッフの接客は暖かくて、清潔感もあり、アメニティーもイタリア製のオーガニックで、ドライヤーはリーファで、居心地の良いホテルでした。”

“突然にもかかわらず、快く対応いただけました。場所も良く、軽井沢の起点にできそうです。”

“The service staff were almost perfect. ”

“ペットフレンドリーで中もとても綺麗でした！スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです！”

“Love the experience and hospitality. The amenities were also so amazing”

“スタッフの皆さんがよく連携してくれ、予定が変わっても柔軟に対応してくださった。”

“静かで清潔で快適でした。”

“ห้องสะอาด บริการดี สุภาพ ”

“Every thing is perfect staff is very kindly we ara enjoy that place and this houese also very beautiful ”

“I have never stayed somewhere with a kinder, friendlier staff. I was blown away by how caring and thoughtful they were.”