Pacchetti vacanze in Santuario Faunistico di Vilanculos

“We had a 5 night stay in Dec25. The staff were very welcoming and warm, with a smile. The buffet breakfast was simple but nice, and there was a Chef cooking individual egg facility for omelettes, etc. The hotel buildings, layouts, terraces, beach access and 2x pools were fine physically, clean and presentable, offering sun and shade. Our room was of good size and had a great little balcony to sit out on. However, the Management need to prioritise resources to ensuring reported faults...

“Beatiful resort with a well preserve and mantain of the common space (reception swimming pool ecc) very nice and big room and backyard Only problem is the waiting time of the restaurant that is a common problem in africa but i expetid more from a 4 star luxury hotel ”

“Excellent resort and very kind staff. Excellent food and beatiful boat trips (only pitty quite expensive). Recommended.”

“The air-conditioner wasnt working properly and when we complained the 2nd day the caretaker asked us to request for a refund and leave the hotel .We were ok with it but realised the hotel policy on the websites we used for booking had stated that they was no refund for our booking for whatsoever reason.When we informed the caretaker he insisted we cancel w the website which we refused.He called a colleague and later agreed to settle our money for the remaining days we were supposed to...