Boutique hotel a Sanur

“I'm so disappointed I don't know where to start. I was given a room at 2nd floor, no lift, in an isolated area and very dated building. Door is wafer thin and lock very weak. Room is big but very old fashioned. Separated taps for basin and shower. No proper selected toiletries, just miniatures. Great wifi. No outlets for electronic devices by the bed, just one in the whole room in a non convenient place. Awful breakfast, poo selection of juices and all industrial, not from fresh, same industrial...

“Personale gentilissimo, sempre presente e pronto ad accogliere ogni esigenza. Struttura bellissima. Colazione top.”

“Wonderful hotel in a great location Stayed here in June 2026 and would highly recommend this hotel. The two rooms were very spacious and clean with more than enough space for hanging clothes. My only grumble was that the room with twin beds for kids was actually the nicer room 😉 The outdoor area (decking and sunbeds) needed a little TLC but the pergola and dining area were all in very good condition. We had breakfast delivered to the room every morning and did not use the restaurant. We then...

“Arrived early to check in, room wasn’t ready. Went out for the day, was told we would be contacted when room was ready. Returned at 21:15, still no contact. Was escorted to our room to find out wasn’t the room I had booked ( first floor, instead of pool accessible). Informed reception, no rooms of that standard available, was upgraded to a private pool room, which was nice. The room itself was just ok, nothing special. Went into the bathroom to find a huge cockroach and a couple of geckos....

“Villa incredibile, posto magnifico, personale gentilissimo e tutto perfetto!”

“トイレ故障、バスタブに湯を入れるとそこに鉄粉？たまる、TVは操作出来ない、エアコン操作出来ない、プールは到着日はクリアも翌日緑色。”

“private pool in the villa is a good size. snacks provided in room are good. a bit of wear and tear inside the room. food options could be better”

“Ambiente semplice, ma raffinato. Cura maniacale dei dettagli e dell’ospitalità ”