Piscina all'aperto, cabine incluse nel prezzo, ombrelloni da piscina

Recensioni per Homewood Suites by Hilton Savannah Historic Dist/Riverfront

3 out of 5

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 593 su 1004 recensioni" "
Valutazione di 8 - Buono. 204 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 95 su 1004 recensioni" "
Valutazione di 4 - Scarso. 61 su 1004 recensioni" "
Valutazione di 2 - Terribile. 51 su 1004 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alicia

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Ricky

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only drawback to our stay. The next mornings the construction work woke us up. If you ride in on a motorcycle you still have to pay for valet parking even though you have to park your bike yourself. Hotel was very clean and had a real nice smell to the place. Rooftop bar was great.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Ricky, We're thrilled to hear you enjoyed the cleanliness and ambiance of Homewood Suites by Hilton Savannah Historic District/Riverfront, along with our rooftop bar. We apologize for any inconvenience caused by the construction noise and parking situation. Your feedback is invaluable, and we're looking into ways to enhance every aspect of our guest experience. Thank you for staying with us, and we hope to see you again soon!Bryan CorneliusGeneral Manager

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Craig

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walking distance to everything
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Craig, We're thrilled you enjoyed the convenience of Homewood Suites by Hilton Savannah Historic District/Riverfront, perfectly situated for easy access to all the local highlights. Thank you for staying with us, and we look forward to your next visit!Bryan CorneliusGeneral Manager

10/10 Eccellente

dorothy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was convenient for all things along the riverfront and the historic district. There is some construction in the area that has a minor impact on walking in that area.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 27 apr 2024
Dear dorothy, We're glad you found Homewood Suites by Hilton Savannah Historic District/Riverfront conveniently located. We appreciate your understanding regarding the nearby construction and hope it didn't detract too much from your visit. We look forward to welcoming you back soon for another enjoyable stay!Bryan CorneliusGeneral Manager

8/10 Buono

Jeff

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The comforter on the bed was very thin. Other than that I thought everything was wonderful.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 28 apr 2024
Dear Jeff, We're glad to hear that your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront was largely enjoyable! Thank you for your feedback regarding the bedding; we'll look into options for providing cozier comforters. We look forward to your next visit and ensuring an even more comfortable experience.Bryan CorneliusGeneral Manager

10/10 Eccellente

Diane

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the location of this hotel! Every Staff Member we spoke to was friendly and very pleasant. Great Breakfast! Loved the Roof Top Bar! Great Live Music every night!
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 27 apr 2024
Dear Diane, We're delighted that you enjoyed your time at Homewood Suites by Hilton Savannah Historic District/Riverfront, from our prime location to our staff. It's wonderful to hear that you appreciated the rooftop bar and live music each evening. We look forward to your next visit!Bryan CorneliusGeneral Manager

8/10 Buono

Linda L.

Non mi è piaciuto: Personale e servizio
Front desk did not complete the service they were going to deliver
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Linda L., We appreciate your feedback and apologize for any lapse in service you experienced during your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront. Your satisfaction is our priority, and we will address this matter with our team to ensure a seamless experience for all our guests. We hope to have the opportunity to welcome you back for an improved stay.Sincerely,Bryan CorneliusGeneral Manager

10/10 Eccellente

Jen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Dear Jen, Thank you for the wonderful rating for Homewood Suites by Hilton Savannah Historic District/Riverfront! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Bryan CorneliusGeneral Manager

8/10 Buono

Frances

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Area very congested due to construction. Staff and hotel amenities made up for it.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 14 apr 2024
Dear Frances, We appreciate your feedback regarding the construction in the area. It's great to hear that our staff and hotel amenities made your stay enjoyable despite the congestion. Your satisfaction is our priority, and we're pleased to have provided a positive experience for you. Should you return to the area, we hope to welcome you back for another pleasant stay.Bryan CorneliusGeneral Manager

10/10 Eccellente

Sara

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed our stay. The pool is great. Comfortable, clean room. Friendly staff. Breakfast is delicious and convenient. We would recommend it to anyone.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 13 apr 2024
Dear Sara, We're delighted you enjoyed your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront! It's fantastic that you liked our breakfast, staff, pool, and rooms. Thank you for recommending us! We hope you will revisit the next time your travels bring you to our area.Bryan CorneliusGeneral Manager

10/10 Eccellente

Tam

Mi è piaciuto: Pulizia e personale e servizio
Slow getting up and down- Only one elevator was working. Everything else was great
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Tam, Thank you for your feedback about your recent stay at Homewood Suites by Hilton Savannah Historic District/Riverfront. We're thrilled to hear that you had a great experience overall. We apologize for any inconvenience caused by the slow elevator, and we appreciate your understanding. We look forward to welcoming you back for another enjoyable stay!Bryan CorneliusGeneral Manager

6/10 Soddisfacente

Bena

Mi è piaciuto: Pulizia e personale e servizio
I didn’t like paying for valet parking, but there was no other option. Parking price was high! Signs said they were renovating. It needed it. Nice breakfast. Nice location.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 13 apr 2024
Dear Bena, We're glad you enjoyed the breakfast and found our location convenient. We appreciate your feedback regarding the valet parking. While we understand your concern about the price, it's important to note that valet parking ensures the security and convenience of our guests' vehicles. Thank you for your review! It was a pleasure to have you as our guest, and we hope to do so again soon.Bryan CorneliusGeneral Manager

10/10 Eccellente

Ellee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Ellee, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at Homewood Suites by Hilton Savannah Historic District/Riverfront; we hope to see you again soon. Bryan CorneliusGeneral Manager

10/10 Eccellente

patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gvg
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear patrick, We appreciate your rating! It is great to know you enjoyed your time with us. All of us here at Homewood Suites by Hilton Savannah Historic District/Riverfront look forward to your next visit.Bryan CorneliusGeneral Manager

6/10 Soddisfacente

Heather

It will be different in a year or so, but right now the entire place is torn up for remodeling, outside and inside. Also, the room we stayed in was remodeled a strange setup. The bed is right beside the open area with sink/mirror where you get ready, then the bathroom with door. There is no way to use the restroom without blinding whoever is still sleeping because as soon as you turn on the bathroom light, you get yelled at because it woke everyone up. There is nothing to block the light. If you lay on your side you can look straight into the shower. The walkway to get to River St. is kind of there with orange barrels telling you where to go around the whole area construction, but it was a muddy, confusing mess as it routes you around the 3 or 4 other hotels, also, that are all under construction. The thing that made me the most nervous was the giant disclaimer posted on every glass door into the hotel that per the state of Georgia, you are entering this property at your own risk; if you are killed, the state is not liable. These weren’t like any other signs I’ve ever seen; they were huge and almost like a warning to be on your toes. I did ask the man at the registration desk for a restaurant recommendation, because I had a few ideas but I like to ask local people. He told me to use Google on my phone.😁 I loved the breakfast and the lovely Miss Patricia- she was such a kind, fun person and made everyone smile.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Heather, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our breakfast and the friendly service from Miss Patricia. We apologize for any inconvenience caused by our ongoing remodeling efforts, both inside and outside the hotel. We appreciate your understanding during this transition period. Your feedback regarding the room setup is valuable, and we'll take it into consideration for future improvements. We hope to welcome you back for an even better experience.Bryan CorneliusGeneral Manager

10/10 Eccellente

Sandra

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This hotel is located right on river street with easy access to everything. They have ballet service, which is very convenient. It boasts an outdoor heated pool and bar on the rooftop with nice city views. The rooms are up to date and brand new carpets. The hotel is pet friendly, will be bringing dog next time. The hotel was very quiet when we came. Would recommend to anyone.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Sandra, Thank you for your wonderful review of Homewood Suites by Hilton Savannah Historic District/Riverfront! We're thrilled that you enjoyed our convenient location and found our valet service convenient. It's fantastic to hear that you appreciated our rooftop bar and our rooms. We look forward to welcoming you and your dog back soon!Bryan CorneliusGeneral Manager

2/10 Terribile

Natalie

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
The hotel was fine. Nothing special but not bad with a convenient location. Upon check in the lady at the counter asked if I was parking at the property but failed to tell me there would be a $90 charge for this. I would have found other parking arrangements if I was told.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Natalie, Thank you for sharing your feedback about your recent stay with us. We regret any confusion regarding parking charges. Your comments have been noted, and we apologize for any inconvenience caused. We strive to provide transparent information to our guests, and we will communicate with our front desk team to ensure clarity on check-in. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.Bryan CorneliusGeneral Manager

8/10 Buono

Kingsley

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The shower leaked on to the floor. The closet was so poorly designed that it was only accessible through one door.
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Kingsley, We appreciate your feedback regarding your recent stay at Homewood Suites by Hilton Savannah Historic District/Riverfront. Your comments regarding the shower and closet design are valuable, and we will address them with our team for improvements. Thank you for bringing these matters to our attention, and we hope to welcome you back for a more enjoyable stay in the future.Bryan CorneliusGeneral Manager

4/10 Scarso

Paul

Viaggio con la famiglia
We attempted to check in early on Monday. No accommodations were made other than wanting to charge us an additional $25 dollars for checking in early. So, our family left our car with the valet and walked around about 3 hours in town and came back and our room was still not an available at 3:45. We asked if there was another room available and finally we were able to check in. The first night we were there we noticed there was updates being made to the workout space a floor above us, as we prepared for sleep we noticed noise on the floor above us and we had to call the front desk at 11:23 to ask if they could stop and shortly after the noise stopped. Day 2 we came back from walking around town, very tired and wanting to just relax, after we took a break in our room we went out for dinner and we walked to the elevator and come to find the elevators were not working, we walked down 7 flights of stairs hoping that when we returned it would be back in order, luckily it was. That same night we go to bed and hear the tapping again from construction above us and it finally stopped around 11:00 and started again at 6:15 in the morning. Usually we are very understanding of upgrades being made but the staff was not accommodating and the constant noise was ridiculous. We will not return to this particular hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Paul, We sincerely apologize for the inconvenience and frustration you experienced during your stay. We understand the importance of a smooth check-in process and a peaceful environment. Your feedback regarding the construction noise and elevator issues is concerning, and we'll address it with our team to prevent future occurrences. We appreciate your understanding and patience. It's disappointing to hear that we fell short of your expectations, and we hope you'll reconsider and give us another chance to provide you with a more enjoyable experience in the future.Bryan CorneliusGeneral Manager

10/10 Eccellente

Dominick

Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Dominick, Thanks for the outstanding rating! We are delighted your time at Homewood Suites by Hilton Savannah Historic District/Riverfront was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Bryan CorneliusGeneral Manager

8/10 Buono

Barbara

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Overall, the hotel is nice and the room was generally clean and comfortable! However, the hotel had to be evacuated during our stay because of a dryer fire (supposedly?) and that’s ALL the information that was provided! It was a scary experience to say the least… So as guests, we should have been given more details about what happened! Also, there is major construction going on all around the hotel (one or more additional hotels are being built) and there was NO mention of this upon booking!! Not only was it difficult to get around the area, but it was very unsightly and took away from the whole “riverfront experience”!! This SHOULD be disclosed when booking a room!!!!!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Barbara, Thank you for acknowledging the comfort of your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront. We apologize for the inconvenience caused by the evacuation due to a dryer fire. Your safety is our priority. We'll work on providing more precise communication regarding construction. We appreciate your feedback and hope to welcome you back soon.Bryan CorneliusGeneral Manager

10/10 Eccellente

Dolores

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was so friendly and very helpful. Room we stayed is was great. Easy access to River Street activities.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 24 mar 2024
Dear Dolores, We're thrilled to hear you had a wonderful experience at Homewood Suites by Hilton Savannah Historic District/Riverfront! Our cordial staff, room, and convenient access to River Street activities contributed to your enjoyment. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay!Bryan CorneliusGeneral Manager

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Just great
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 23 mar 2024
Dear Michael, Thank you for your kind words! We're delighted to hear that you had a great experience at Homewood Suites by Hilton Savannah Historic District/Riverfront. Your satisfaction is our top priority, and we're thrilled that our service and amenities contributed to your enjoyable stay. We look forward to welcoming you back for another memorable visit soon!Bryan CorneliusGeneral Manager

10/10 Eccellente

Melody

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved the location of the property, close to shopping & restaurants. Also easy to hop on downtown trolley transportation. We ended up having a beautiful view! Breakfast was good and they even had an evening soup, salad, & drinks which unfortunately didn't work with our schedule. The room looked newly updated and was very comfortable. There was construction going on all around the hotel but it didn't bother us at all. Would love to stay there again!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Melody, We're thrilled you enjoyed our prime location near shopping and restaurants and easy access to downtown trolley transportation. We're also delighted you appreciated the beautiful view and comfortable, newly updated room. However, we regret the timing didn't align for our evening offerings. Thank you for your understanding regarding the ongoing construction. We look forward to welcoming you back to Homewood Suites by Hilton Savannah Historic District/Riverfront soon!Bryan CorneliusGeneral Manager

10/10 Eccellente

Brenda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A big shout out to the excellent staff! Everyone we encountered was friendly, courteous, helpful and the epitome of Southern hospitality. We will be back!!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Brenda, We're delighted to hear you experienced exceptional Southern hospitality from our wonderful team at Homewood Suites by Hilton Savannah Historic District/Riverfront. Your kind words mean the world to us! We can't wait to welcome you back for another memorable stay. Thank you for your glowing review!Bryan CorneliusGeneral Manager

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 18 mar 2024
Dear William, We're thrilled you had a great experience at Homewood Suites by Hilton Savannah Historic District/Riverfront! Thank you for your positive feedback. We strive to provide exceptional service and amenities for our guests. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Bryan CorneliusGeneral Manager

10/10 Eccellente

ILEANA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn't like the bed. It was to soft for me. But everything was perfect. Staff was extremely helpful and very informative.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 15 mar 2024
Dear ILEANA, Thank you for choosing Homewood Suites by Hilton Savannah Historic District/Riverfront and taking the time to review your stay. We're glad you found everything perfect and that our staff was helpful and informative. We appreciate your feedback regarding the bed and will consider it for future improvements. We hope to have the pleasure of doing so again in the near future.Bryan CorneliusGeneral Manager

10/10 Eccellente

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Well keptt
Soggiorno di 7 notti a marzo 2024
Risposta di General Manager, il giorno 13 mar 2024
Dear Steven, We want to thank you for choosing to stay with us at Homewood Suites by Hilton Savannah Historic District/Riverfront. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and well-maintained. It would be an honor to host you again when you return to the city.Bryan CorneliusGeneral Manager

10/10 Eccellente

Ken

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful property. Great staff.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 13 mar 2024
Dear Ken, It was a pleasure having you as our guest at Homewood Suites by Hilton Savannah Historic District/Riverfront, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our beautiful property and service met all your expectations! We look forward to welcoming you back the next time you are in the area. Bryan CorneliusGeneral Manager

10/10 Eccellente

Donna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking is expensive
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 7 mar 2024
Dear Donna, We're thrilled you enjoyed your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront! We understand parking costs can be a concern, and we appreciate your feedback. Our team continually strives to provide the best value for our guests. We hope you had a fantastic time exploring the vibrant surroundings and experiencing our hospitality. We look forward to welcoming you back soon!Bryan CorneliusGeneral Manager

8/10 Buono

Sharon, Roebuck

Viaggio con la famiglia
So much construction around site.
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 4 mar 2024
Dear Sharon, We appreciate your positive remarks on our location and amenities. We understand the inconvenience caused by nearby construction. Your feedback is valuable as we strive to enhance our guests' experience. We hope you still enjoyed your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront and look forward to hosting you again soon.Bryan CorneliusGeneral Manager

10/10 Eccellente

Dawn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 3 mar 2024
Dear Dawn, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Savannah Historic District/Riverfront.Bryan CorneliusGeneral Manager

10/10 Eccellente

Michael

Lovely place
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 2 mar 2024
Dear Michael, We're thrilled to hear that you found Homewood Suites by Hilton Savannah Historic District/Riverfront to be a lovely place! Your satisfaction is our top priority. We're dedicated to providing exceptional experiences, and we can't wait to welcome you back for another wonderful stay soon!Bryan CorneliusGeneral Manager

10/10 Eccellente

ELLEN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fun hotel
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 2 mar 2024
Dear ELLEN, We're thrilled you had a fun experience at Homewood Suites by Hilton Savannah Historic District/Riverfront! Your enjoyment is our priority. If there are any aspects you particularly enjoyed or any suggestions for improvement, we'd love to hear them. We can't wait to welcome you back for more memorable moments!Bryan CorneliusGeneral Manager

6/10 Soddisfacente

Cheyenne

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The surrounding area was very loud because of construction and traffic. The shower had a broken shelf in it but the room overall was clean. The breakfast staff were all friendly and helpful. The front desk staff took a while to acknowledge while we were trying to check in even though we were the only ones in the lobby.
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 1 mar 2024
Dear Cheyenne, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for the difficulties you had during your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the future. We hope to welcome you again soon.Bryan CorneliusGeneral Manager

10/10 Eccellente

Tam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 26 feb 2024
Dear Tam, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Homewood Suites by Hilton Savannah Historic District/Riverfront and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Bryan CorneliusGeneral Manager

6/10 Soddisfacente

Yolanda

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My family and i were in the dirtiest room ever! The bed was not changed and it had hair in both beds the shower also had hair all around the drain area! The chair was peeling! Furniture old and out dated! Never again!
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 25 feb 2024
Dear Yolanda, We're truly sorry to hear about your disappointing experience. We understand the importance of cleanliness and comfort during your stay. Rest assured, we take all feedback seriously and will address these concerns promptly with our housekeeping and maintenance teams. Your feedback helps us improve, and we hope you'll consider giving us another chance to exceed your expectations in the future.Bryan CorneliusGeneral Manager

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I thoroughly enjoyed my overnight stay, and have already begun planning my next trip to Savannah, which will be at least 2 nights. I will definitely stay at your property again. Obviously all that construction going on was a bit distracting but progress is always all around us in Savannah. The place was clean, the free breakfast was great, and the staff was pleasant. I was steps away from the river, and a 2 minute walk to River Street shopping, as well as to the trolley stop that sold tickets. A two minute walk to the trolley takes me anywhere in Savannah I would want to go. When I'm done at City Market or wherever, I am returned, and once again, a 2 minute walk to my hotel. Good grief..There are also several restaurants in walking distance they were really good, some of which I ate at. I don't think there's any place better to stay. I have no financial interest in this property nor any relatives working there. I just really liked it
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 24 feb 2024
Dear William, We're thrilled to hear you thoroughly enjoyed your stay at Homewood Suites by Hilton Savannah Historic District/Riverfront! It's fantastic to hear you're already planning your next trip to Savannah, and we're honored to be your choice of accommodation. We appreciate your understanding regarding the construction and are glad you found our property clean, enjoyed the free breakfast, and found our staff pleasant. Thank you for your kind words and recommendation!Bryan CorneliusGeneral Manager

4/10 Scarso

Kerianne

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property appears different than in pictures. It is under construction. Valet parking only.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 24 feb 2024
Dear Kerianne, We apologize for any disappointment caused by the discrepancy between our property's appearance and the images provided. Renovations are essential to maintain our high standards, and we regret any inconvenience caused during your stay. Valet parking is offered to ensure the convenience and security of our guests' vehicles. Your feedback is valuable, and we appreciate your understanding as we work to enhance our facilities. If you have any further concerns or if there is anything we can do to improve your experience, please do not hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future.Bryan CorneliusGeneral Manager

10/10 Eccellente

Lori

Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 22 mar 2024
Dear Lori, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Homewood Suites by Hilton Savannah Historic District/Riverfront. We'd love to host you again someday for yet another unforgettable visit.Bryan CorneliusGeneral Manager

2/10 Terribile

Jennifer

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio
I paid for a River View room and although I had the receipt that showed I paid for it, the property refused to honor it. The view from the room I was given was a brick wall for my Valentine’s date night. The thermostat was set at 68 and was not adjustable. Maintenance came to fix it while we were out and set it on 76. Still was not able to adjust it on my own and roasted all night. Terrible customer service at the front desk. I will not book again
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 20 feb 2024
Dear Jennifer, We apologize for the disappointment and inconvenience you experienced during your stay. Your concerns regarding the room view, thermostat, and customer service are taken seriously. Please accept our sincerest apologies for falling short of your expectations. We strive to provide exceptional service and regret that we did not meet this standard during your visit. Your feedback will be shared with our team to address the issues mentioned and ensure improvements are made. We hope to have the opportunity to regain your trust on a future visit.Bryan CorneliusGeneral Manager

8/10 Buono

sunhee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was nice to be close to everything
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 18 feb 2024
Dear sunhee, We're thrilled to hear that you enjoyed the convenience of being close to everything at Homewood Suites by Hilton Savannah Historic District/Riverfront! Our central location allows guests to easily explore all that Savannah has to offer. Thank you for your positive feedback, and we hope to welcome you back for another wonderful stay soon!Bryan CorneliusGeneral Manager

8/10 Buono

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The "meet and greet" in the evening was a wonderful experience. Largely, the staff was very friendly. There was a lot of construction happening around the area. The building itself was good, however, I was woken up before 7:00 am by construction happening in the room sharing a wall with me. Prior to 8:00 am, there was drilling and other power tool noise. When I mentioned this at my checkout, the front desk staff blew me off. This was quite disappointing. There was no option to rest and relax with the construction noise.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 16 feb 2024
Dear Jennifer, We're delighted to hear that you enjoyed the "meet and greet" in the evening at Homewood Suites by Hilton Savannah Historic District/Riverfront and found our staff to be friendly. We apologize for the inconvenience caused by the construction noise. Your feedback is important, and we will address this issue to ensure a more peaceful stay for our guests in the future.Bryan CorneliusGeneral Manager

10/10 Eccellente

Jana

Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 22 mar 2024
Dear Jana, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Homewood Suites by Hilton Savannah Historic District/Riverfront soon!Bryan CorneliusGeneral Manager

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 14 feb 2024
Dear Brian, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Homewood Suites by Hilton Savannah Historic District/Riverfront. We look forward to welcoming you back on your next visit!Bryan CorneliusGeneral Manager

8/10 Buono

Victor Namiotka, Mayville

Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 20 mar 2024
Dear Victor Namiotka, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Homewood Suites by Hilton Savannah Historic District/Riverfront. We'd love to host you again someday for another great visit.Bryan CorneliusGeneral Manager

10/10 Eccellente

Cynthia, Anderson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet location, out of the noise of North River. Staff at desk was helpful. Valet was so sweet and very polite. Breakfast staff, especially Spring, were so very helpful. Staff made our waffles and delivered to our table. Very clean and neat, well stocked area. Lobby area with fireplace is so cozy.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 5 feb 2024
Dear Cynthia, We're thrilled you had a positive experience at Homewood Suites by Hilton Savannah Historic District/Riverfront! It's wonderful to hear you appreciated our quiet location, helpful front desk staff, and the sweet valet service. We're especially grateful for your kind words about Spring and the breakfast staff. Your feedback about our cozy lobby and cleanliness is greatly appreciated. We look forward to hosting you again soon.Bryan CorneliusGeneral Manager

4/10 Scarso

Samantha

Viaggio di lavoro
Non mi è piaciuto: Pulizia
Drywall was all over the closet so I could not iron my clothes. Duck tape holding up drop clothes in the elevator. No clear directions to the ferry. Hilton properties are normally great, skip this one.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 31 gen 2024
Dear Samantha, We sincerely apologize for the inconvenience you experienced during your stay. We regret the presence of drywall in your closet, hindering your ability to iron, and the condition of the elevator. Your feedback is invaluable, and we take it seriously. Rest assured, we are actively addressing these issues to enhance our guest experience. We understand your disappointment, and we appreciate your loyalty to Hilton properties. We hope you'll allow us the opportunity to regain your trust on a future visit, providing the exceptional experience Hilton is known for. Thank you for sharing your concerns.Bryan CorneliusGeneral Manager

10/10 Eccellente

Bryan

Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 31 gen 2024
Dear Bryan, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Homewood Suites by Hilton Savannah Historic District/Riverfront and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Bryan CorneliusGeneral Manager