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Recensioni per El Pueblito Sayulita - Colorful, Family and Relax Experience with Private Parking and Pool

3.5 out of 5
El Pueblito Sayulita - Colorful, Family and Relax Experience with Private Parking and Pool
Playa Azul #10, Sayulita, NAY

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 461 su 635 recensioni" "
Valutazione di 8 - Buono. 114 su 635 recensioni" "
Valutazione di 6 - Soddisfacente. 34 su 635 recensioni" "
Valutazione di 4 - Scarso. 13 su 635 recensioni" "
Valutazione di 2 - Terribile. 13 su 635 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Ezra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at El Pueblito Sayulita for one week in April 2024 with our family, in one of the family rooms adjacent to the pool. The staff are, for the most part, exceptionally friendly and helpful and the management is working hard to make the hotel one people will return to. One young guy working in the restaurant really needs to learn how to smile, though! Our room was clean in all the ways that matter, including the dishes, drawers and the fridge. - My only suggestion would be to do a bit of cobweb/dust removal higher on the walls/in the top corners of the rooms - oh, and the grouting on the sides of the shower tiles could be scrubbed better or renewed, as it was leaning toward black. ...and the cushions on the lounge chairs by the pool could be cleaned. But the sheets and towels were pristine and everything felt clean. There is a lot of wood (tables, stools, lounge chairs) and beautiful tile, which feels high quality. The many ceramic pots of all sizes with well-taken-care-of plants really add to the place, as well as the landscaping with palms, shrubs and ground cover in the courtyard. There is a beautiful rooftop terrace with more large plants and a palapa roof. My husband did his exercises there in the morning using the yoga mats that are available (much appreciated that this was there and in such a beautiful spot) and our daughter joined the morning yoga a couple of times. I have more to write... but no more room.
Soggiorno di 7 notti ad aprile 2024
Risposta di Yassem Beltran, il giorno 30 apr 2024
Dear guest,Thank you very much for your time, your feedback is very important to us. We are very happy to know that you had a great experience with us. We appreciate your visit and hope to welcome you again soon!Best regards,El Pueblito Sayulita Family

10/10 Eccellente

Jayme

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were close to the beach and could walk there in just a few minutes. The restaurant was nice and the service there was very good. We also liked that there was a pool and a lovely area to sit out at. We have been to Sayulita three times and always stayed at the same place.
Soggiorno di 7 notti ad aprile 2024
Risposta di Yassem Beltran, il giorno 30 apr 2024
Hello Jayme! Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!

8/10 Buono

Noémie-Andréa

Mi è piaciuto: Condizioni e dotazioni della struttura
Globalement bien, mais la piscine était sale.
Soggiorno di 5 notti ad aprile 2024
Risposta di Yassem Beltran, il giorno 22 apr 2024
Dear: Noemie Thank you very much for rating us, your opinion is very important to us.

8/10 Buono

Barbara

Mi è piaciuto: Pulizia e personale e servizio
This is a great hotel very well located.
Soggiorno di 9 notti ad aprile 2024
Risposta di Yassem Beltran, il giorno 22 apr 2024
Hello Barbara! Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!

6/10 Soddisfacente

Neal William Alexander

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Housekeeping never turned over the room in 7 nights. Suite lacks dish towels and dish cloths, Dish rack and a toilet brush. The suite was nice. A.C worked great. Hotel charged for a third guest even though the room sleeps 6. Pool was inoperative the last 2 days. Staff and location was great. Everythig else was par. Parking was not included as advertised. Also the property offers the pool to the public for 400 pesos a day, it is not private. Overall. A generous 3/5
Soggiorno di 7 notti ad aprile 2024
Risposta di Yassem Beltran, il giorno 21 apr 2024
Dear: William Thank you very much for rating us, your opinion is very important to us.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a great time!
Soggiorno di 7 notti a marzo 2024
Risposta di Yassem Beltran, il giorno 16 apr 2024
Hello Michael Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!

2/10 Terribile

David

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bedding was very uncomfortable which made it almost impossible to get any rest. Insects (roaches) were also found in the assigned room. I would not stay in this property again, based on the price I was charged and the overall experience with the room.
Soggiorno di 3 notti a marzo 2024
Risposta di Yassem Beltran, il giorno 16 apr 2024
Dear: David Thank you very much for rating us, your opinion is very important to us.

6/10 Soddisfacente

Jess

Soggiorno di 11 notti a febbraio 2024
Risposta di Yassem Beltran, il giorno 13 apr 2024
Dear: Jess Thank you very much for rating us, your opinion is very important to us.

6/10 Soddisfacente

Wendy

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel is close to the action but quiet. It's not the nicest area in town but did feel safe. Our room was not the same as in the photos - our kitchen had cracked countertops and dismal lighting, no dining table or island. Mattresses and pillows had stains, main shower drain was backed up, front door lock and a shower door handle were broken. The last two were fixed after we enquired twice at the front desk. They told us there were no other rooms available when we complained. Pool area was nice and yoga was great.
Soggiorno di 6 notti a marzo 2024
Risposta di Yassem Beltran, il giorno 9 apr 2024
Dear: Wendy Thank you very much for rating us, your opinion is very important to us.

10/10 Eccellente

Jared, Minnetonka

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was exactly as advertised. We wanted a room with a kitchen and space for a family of four. Location is great, walking distance to everywhere. It is also away from the noisy parts of the town center. Pool was nice and staff was great.
Soggiorno di 6 notti a marzo 2024
Risposta di Yassem Beltran, il giorno 4 apr 2024
Hello Valerie!Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!

10/10 Eccellente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love this property, the staff, the breakfast, the yoga, and the Jacuzzi & pool.
Soggiorno di 3 notti a marzo 2024
Risposta di Yassem Beltran, il giorno 3 apr 2024
Hello Valerie!Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!

10/10 Eccellente

Valerie, Terrebonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was beautiful. Clean as can be. Staff in office/lobby are very helpful and cheerful. Property feels very safe. We love this Hotel - it was our second stay there and would stay again!
Soggiorno di 2 notti a marzo 2024
Risposta di Yassem Beltran. Reservations Agent, il giorno 1 apr 2024
Hello Valerie!Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!Yassem BeltranAdministrative Assistant

10/10 Eccellente

Griselda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the restaurant staff. Lovely young man that served us. Very attentive. Loved the cafe de olla. The whole experience was there. I would recommend.
Soggiorno di 4 notti a marzo 2024
Risposta di Yassem Beltran. Reservations Agent, il giorno 25 mar 2024
Dear guest,Thank you very much for your time, your feedback is very important to us. We are very happy to know that you had a great experience with us. We appreciate your visit and hope to welcome you again soon!Best regards,El Pueblito Sayulita Family

4/10 Scarso

Elizabeth

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property in general has plumbing and water pressure issues. We had a large group stay there and at least 3 rooms had defective toilets requiring a change of rooms. Rowdy guests which prevented us from sleeping were allowed to remain in the common jacuzzi until 3 am. The restaurant has great tasting food and good cafe de olla but the service was average. The cleaning crew does a good job keeping the place clean. There’s a huge difference in quality of rooms. The larger rooms look much better: are upgraded, well lit and spacious. The smaller rooms are basic and look worn. The location is convenient because is near the beach and city center (5 minute walk) and on a quiet street.
Soggiorno di 6 notti a marzo 2024
Risposta di Yassem Beltran. Reservations Agent, il giorno 25 mar 2024
Dear customer,Thank you very much for taking the time to write a review about us, your comments are very important for us to improve.We are pleased to know that we recognize the quality of the food we serve, we will strive to continue providing good service in the restaurant, and will be of great satisfaction for the waitresses to know that they were happy with the cleanliness and order of their rooms.

10/10 Eccellente

Michelle

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Beautiful place to stay!! Quiet peaceful great rooms and great people.
Soggiorno di 7 notti a marzo 2024
Risposta di Yassem Beltran. Reservations Agent, il giorno 23 mar 2024
Dear guest,Thank you very much for your time, your feedback is very important to us. We are very happy to know that you had a great experience with us. We appreciate your visit and hope to welcome you again soon!Best regards,El Pueblito Sayulita Family

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed one night, but wished it could have been longer. We stayed in a 2 bedroom with 2 bath suite. The kitchen had everything needed to cook for longer stays. The beds were comfortable and area quiet. The staff was friendly. We walked to the beach and town as both were only a few blocks away.
Soggiorno di 1 notte a febbraio 2024
Risposta di Yassem Beltran. Reservations Agent, il giorno 23 mar 2024
Dear guest,Thank you very much for your time, your feedback is very important to us. We are very happy to know that you had a great experience with us. We appreciate your visit and hope to welcome you again soon!Best regards,El Pueblito Sayulita Family

10/10 Eccellente

Blanca

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a marzo 2024
Risposta di Yassem Beltran, il giorno 4 apr 2024
Hello Blanca!Thank you very much for your comment! we are happy that you feel comfortable in your stay with us! The staff of the pueblito do our best to make sure our guests have an excellent experience!We leave a big greeting to you and your family!We hope you come back again!

8/10 Buono

James

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was close to everything. Staff was very friendly and the room was nice and clean. We would stay here again.
Soggiorno di 4 notti a marzo 2024
Risposta di Amparo Valencia Reservations Manager , il giorno 9 mar 2024
Dear: James Thank you very much for rating us, your opinion is very important to us.

8/10 Buono

Artemio, Beaverton

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and property is very clean!
Soggiorno di 1 notte a marzo 2024
Risposta di Amparo Valencia Reservations Manager , il giorno 9 mar 2024
Dear: Artemio Thank you very much for rating us, your opinion is very important to us.

2/10 Terribile

Susan

Viaggio di gruppo
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property got an excellent rating on your site and it was far from excellent. Property run down. Toilet didn’t work and nothing was done to fix it. We left early and went to a much nicer place. Of course didn’t get a refund but it was worth leaving the facility
Soggiorno di 5 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager , il giorno 9 mar 2024
Dear: Susan Thank you very much for rating us, your opinion is very important to us.

10/10 Eccellente

Joseph, Seattle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank yoy
Soggiorno di 4 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 27 feb 2024
Dear: Joseph Thank you very much for your time to rate us, your opinion is super important to us.

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My family and I really enjoyed being together at the hotel and the staff was very welcoming to us all.
Soggiorno di 4 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 27 feb 2024
Dear: StephanieThank you very much for your time to rate us, your opinion is super important to us.

10/10 Eccellente

Nicole

Soggiorno di 3 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 23 mar 2024
Dear guest,Thank you very much for your time, your feedback is very important to us. We are very happy to know that you had a great experience with us. We appreciate your visit and hope to welcome you again soon!Best regards,El Pueblito Sayulita Family

10/10 Eccellente

renee, Clinton township

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel. Would stay again. Walkable to a lot of thing. You can also rent a golf cart from the hotel for a fee. Nice pool and free yoga. I enjoyed the bottle of wine I received as a. VIP
Soggiorno di 2 notti a febbraio 2024
Risposta di Amparo Valencia, Reservations Manager, il giorno 20 feb 2024
Dear: ReneeThank you very much, for your time to rate us, your opinion is important to us.

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No complaints, would definitely stay again.
Soggiorno di 2 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: RobertThank you very much for rating us, your opinion is important to us as it helps us improve every day.

10/10 Eccellente

Antonina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff and the vibe of the hotel was relaxing and peaceful. This hotel is a 5 minute walk to town, and far enough away that it was quiet at night. The breakfast was delicious & the 2 men that served us wereLeonard and Johnathan & they were awesome! We ended our evenings sitting by the pool looking up at the stars.. Paradise in Sayulita 🇲🇽☮️🇲🇽☮️
Soggiorno di 7 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear-. Antonina Thank you very much for rating us, your opinion is important to us as it helps us improve every day.

10/10 Eccellente

Jessica, Seattle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I will continue to stay at this property.
Soggiorno di 4 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager , il giorno 17 feb 2024
Dear: Jessica Thank you very much for your visit and your time in rating us, I hope that our Hotel there meets your expectations.

10/10 Eccellente

BRIAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property walkable to the beach. Will stay there again.
Soggiorno di 4 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: Brian Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

6/10 Soddisfacente

Leah

Viaggio con famiglia e bambini piccoli
Beautiful building and furniture. Overall good experience. With more staff the roof top could be better utilized as it is a beautiful space and the beds could also be better.
Soggiorno di 2 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: Leah Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

10/10 Eccellente

Lori

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect little place to stay, You don’t really need anything else. The staff members were all fantastic. Super close to everything and just far enough away to be away from the party atmosphere downtown.
Soggiorno di 2 notti a febbraio 2024
Risposta di Amparo Valencia Reservations Manager , il giorno 17 feb 2024
DeaR: Lori Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

10/10 Eccellente

Marshal

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: Marshal Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

10/10 Eccellente

Gabriel

Soggiorno di 1 notte a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 23 mar 2024
Dear guest,Thank you very much for your time, your feedback is very important to us. We are very happy to know that you had a great experience with us. We appreciate your visit and hope to welcome you again soon!Best regards,El Pueblito Sayulita Family

8/10 Buono

Anthony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel in Sayulita. We enjoyed that all the rooms faced the pool in the courtyard. Our room had sliding doors right out to the deck chairs. The staff were very friendly and helpful.
Soggiorno di 7 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: AnthonyThank you very much for your visit and your rating. For us, the opinion of our clients is important.

8/10 Buono

June

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager , il giorno 17 feb 2024
Dear: June Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

8/10 Buono

Omar

Soggiorno di 2 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Estimado: OmarMuchas gracias por su tiempo en calificarnos, para nosotros es importante su opinion. Gracias por su visita.

10/10 Eccellente

Cheryl

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pools and hot tub were cold. They were very beautiful to look at. Staff was excellent. The courtyard was a safe and sheltered area to hang out in.
Soggiorno di 5 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: Cherlyl Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

10/10 Eccellente

Guy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: Guy Thank you very much for your visit and your rating. For us, the opinion of our clients is important.

8/10 Buono

Pablo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a gennaio 2024
Risposta di Amparo Valencia, Gerente De Reservaciones , il giorno 17 feb 2024
Estimado: PabloMuchas gracias por su tiempo en calificarnos, para nosotros es importante su opinion.

10/10 Eccellente

Jeff

Soggiorno di 7 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: JeffThank you very much for your visit and your rating. For us, the opinion of our clients is important.

6/10 Soddisfacente

Hugues

Soggiorno di 3 notti a gennaio 2024
Risposta di Amparo Valencia Reservations Manager, il giorno 17 feb 2024
Dear: HuguesThank you very much for your visit and your rating. For us, the opinion of our clients is important.

4/10 Scarso

Corrine, West vancouver

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We booked our room months in advance and we were given a room that had no daylight. It was on a corner of the inner courtyard. The bathroom was in disrepair with stains in the walls. I think that booking through Expedia almost always gives the worst rooms in any location. The hotel said I should book only through them. We booked for 9 days and wished we hadn’t. The photos look great. The hotel is not. Our little family was very disappointed.
Soggiorno di 9 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservatios Manager, il giorno 10 gen 2024
Dear: Corrine Thank you very much for your time to rate us and make your contributions, your comments are very important to us, all guests are welcome no matter what platform you use.

6/10 Soddisfacente

Joseph

Mi è piaciuto: Pulizia
Soggiorno di 9 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservatios Manager, il giorno 10 gen 2024
Dear: Joseph Thank you very much for your time in rating us, your opinion is very important to us.

10/10 Eccellente

Erica, Issaquah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was wonderful, friendly and accommodating. Very clean. We loved that breakfast was included and made to order (Get the chilaquiles and the cafe de olla! Yum!) Walking distance to all the good restaurants and the beach. Perfect setup for our family with 2 bedrooms and 2 bathrooms and a living area w/ kitchen. Not that you will want to cook with so much good food around! One improvement I would make is better lighting in the bathrooms. And maybe a magnifying mirror for my not-so-young eyes. :)
Soggiorno di 7 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservatios Manager, il giorno 10 gen 2024
Dear: EricaThank you very much for your time in rating us, your opinion is very important to us.

10/10 Eccellente

Stacey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really enjoyed this hotel for the beautiful room and balcony. Very clean and spacious. I was amazed at the shower. Staff were excellent and polite. The restaurant I had breakfast every morning very delicious Mexican style.
Soggiorno di 8 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservatios Manager, il giorno 10 gen 2024
Dear: StaceyThank you very much for your time in rating us, your opinion is very important to us.

6/10 Soddisfacente

Colin

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Kitchen was poorly stocked. Toilet backed up several times. Did not feel it was worth the high costs.
Soggiorno di 7 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservations Manager, il giorno 10 gen 2024
Dear: Colin Thank you very much for your time in rating us, your opinion is very important to us as this is how we improve every day.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As other reviewers have mentioned, El Pueblito De Sayulita is a really special place. We loved everything about it. The neighborhood seems really safe, friendly and welcoming. After a few days, it felt really great to venture out and come back. Alejandro and Anna were extraordinarily kind and friendly, but every employee we encountered was amazing. The key to this place is, it's in the perfect spot. It's a 3min walk to the beach just right out of the hotel, and a very short walk the other way and you're in the heart of everything, but being on the other side of the Sayulita river takes you away from all the noise. Our premium suite, or family suite was amazing. Huge, and multiple bedrooms to keep everyone in the family comfortable. We would absolutely stay here again, and in fact plan too!
Soggiorno di 5 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservations Manager, il giorno 10 gen 2024
Dear: David Thank you very much for continuing to visit our Hotel, it is a pleasure for us to continue serving you. We look forward to seeing you next time.

10/10 Eccellente

Shawn, ST Albert

Soggiorno di 2 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservations Manager, il giorno 10 gen 2024
Dear: Shawn Thank you very much for your time in rating us, your comments are very important to us.

8/10 Buono

Michael

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
It’s nice, solid 3 stars
El Pueblito was nice. Maybe a bit overpriced for what you get, but maybe not because I think Sayulita may be that way overall. There was plenty of room with the two bedrooms and two baths. The set up of a king bed in one room and a pair of twin beds in the other was perfect for us (family with 2 teens). The people were nice (the food recs we got from the front desk not great) and the free water and coffee was good to have (you could go fill up water bottles near reception). It was very fun to drive around the golf cart we rented for the day from them. The reason I say it may be overpriced is that we didn’t have full water in the kitchen or one of the bathrooms for a couple of days. And the hot tub wasn’t hot. The pool is nice enough (a little run down, but fine), but the hot tub was barely even warm. The location is good, close to the beach and close to the main part of town. Not too noisy, but not super quiet either.
Soggiorno di 6 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservations Manager, il giorno 10 gen 2024
Dear: Michael Thank you very much for your time in rating us, your opinion is very important to us as this is how we improve every day.

10/10 Eccellente

Elizabeth

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here with my family for 8 nights. The suite was amazing with full kitchen, balcony overlooking the pool, 2 bedrooms and 2 bathrooms. The suite and property were very clean and well maintained. Every staff member we encountered was extremely friendly and seemed to go out their way to be accommodating and welcoming. My kids loved the pool. It isn't heated which made it very refreshing. There is a hot tub there to warm up in if needed. There was ample seating and lounge chairs with umbrellas. The courtyard and pool area is like a little oasis filled with tropical plants and palm trees. There is also a restaurant on site. The hotel is only about a block and a half from the beach and a short 5 minute walk to the main square. Lots of little corner stores within a block. We were there with two children under the age of 10 so being able to easily walk everywhere was great. There is also yoga on the rooftop in the mornings. We will definitely be staying here the next time we return to Sayulita!! Loved this place!
Soggiorno di 8 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservations Manager, il giorno 10 gen 2024
Dear: Elizabeth Thank you very much for your time in rating us, your opinion is very important to us as this is how we improve every day.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
The property is nice and the location is nice and close to the beach. A few downsides, they treat their customers as dollar signs rather than prioritizing real customer service. The employees do their best but the poor decisions and poor customer service standards come from upper management. There were definitely a few things in the property that needed repairs but the property was clean and the rooms were nice. Overall, if customer service were more of a priority I would most likely return, at this time that is not the case.
Soggiorno di 5 notti a dicembre 2023
Risposta di Best Regards Amparo Valencia, Reservatios Manager, il giorno 19 dic 2023
Dear: Thank you very much for your time and sharing your opinion, it is very important to us.