Judy, thank you for your feedback, our incidental hold is standard with every reservation and typically drops off with us as soon as your room is checked out. The time it takes to drop off of your individual credit card will depend on your bank however, we noticed within one week everything is typically sorted out. I have ensured nothing is being held on your end so I do expect it to be rectified shortly. If you need anything else please feel free to contact our Front Desk for assistance.

Thank you Debbie, we appreciate your kind feedback and hope to make your stay even better on your next visit!

Dear Kenneth,Thank you for sharing your fantastic experience at Comfort Inn & Suites Schenectady-Scotia! We are delighted to hear that your stay was enjoyable.Our team strives to provide excellent service and a comfortable environment for our guests, and it's rewarding to know that we met your expectations. If there are specific aspects of your stay that stood out to you or if there's anything more we can do to make your future visits even better, please let us know.We appreciate your positive feedback, and we look forward to welcoming you back for another fantastic stay.

Thank you for your wonderful review, we truly appreciate the high score and are thrilled to have surpassed your expectations in value. We look forward to hosting you again in the near future!

Dear James,Thank you for your excellent 5 out of 5 review! We're delighted to hear that you had a positive experience at Comfort Inn & Suites Schenectady-Scotia.It's fantastic to know that you found our hotel to be an excellent option in the area. We appreciate your kind words about our helpful and courteous staff and the complimentary hot breakfast we offer.We look forward to welcoming you back for another wonderful stay!

Thank you for your fantastic review! We're delighted to hear that you found our hotel top-notch and our staff courteous and professional. We appreciate your kind words and look forward to welcoming you back for another great stay.