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Recensioni per Seaside Inn

2 out of 5
Seaside Inn
1986 Del Monte Boulevard, Seaside, CA

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 291 su 981 recensioni" "
Valutazione di 8 - Buono. 406 su 981 recensioni" "
Valutazione di 6 - Soddisfacente. 180 su 981 recensioni" "
Valutazione di 4 - Scarso. 61 su 981 recensioni" "
Valutazione di 2 - Terribile. 43 su 981 recensioni" "

8,2/10

Pulizia

7,8/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pulito, economico, personale molto disponibile e gentile
Soggiorno di 1 notte a settembre 2019
Risposta di Hotel Manager, il giorno 7 set 2019
Dear Guest, Thanks for staying with us. I am glad that you liked our cleanness and helpful staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager

8/10 Buono

Sara, Italia

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Ottima posizione, personale assente
L'hotel gode di un'ottima posizione, in una zona ricca di negozi e ristoranti (centro commerciale). Trovandosi a Seaside, a due minuti di auto da Monterey, il prezzo è molto più contenuto rispetto ai comuni vicini più turistici. Si tratta di un classico motel, curato, con macchina del ghiaccio e distributore di bevande, camera con tutti i servizi, frigo, phon, tv ecc ecc. Ci sono pochi parcheggi rispetto al numero delle camere ma non abbiamo avuto problemi a trovarne uno libero. Il personale dell'hotel, invece, lascia a desiderare: già al check-in la persona che ci ha accolto è stata frettolosa e poco disponibile; la mattina successiva, al momento della colazione (estremamente scarsa), quando abbiamo cercato qualcuno che venisse a rifornire il buffet (come espressamente indicato di fare in un cartello) abbiamo dovuto suonare il campanello più volte e solo dopo diverso tempo qualcuno si è presentato e ci ha fatto aspettare ulteriormente. Altra nota dolente la colazione compresa nel prezzo: alle 8 del mattino il caffè era finito e anche le brioches confezionate erano quasi terminate. Quando lo abbiamo fatto notare è stato preparato del nuovo caffè ma non è stato aggiunto nulla da poter mangiare. Nonostante questo consiglierei questo hotel per la posizione, le camere pulite e dotate di tutto il necessario e il prezzo, molto inferiore a quello degli altri motel della zona.

6/10 Soddisfacente

Stefano, Roma

Non mi è piaciuto: Comfort della camera
Classico motel!!!
Personale cortese colazione spartana!!

10/10 Eccellente

Pietro, Roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo rapporto qualità/prezzo
Molto soddisfacente. Unico appunto: la sala colazione molto piccola.

8/10 Buono

Naghma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to check in. Newly renovated and very clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 30 apr 2024
Dear Guest,Thank you for your review! We're glad to hear that you found our check-in process easy and that you appreciated our newly renovated and clean facilities. If there are any areas where we can further improve to earn that extra star next time, please feel free to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.Sincerely, Hotel Manager

6/10 Soddisfacente

Feneesa

Mi è piaciuto: Pulizia e personale e servizio
Parking is tiny and very difficult to maneuver. If you don’t have a backup camera, dont stay here. Otherwise, property is clean and I felt safe as a single woman.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 2 apr 2024
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience caused by the parking situation. We appreciate your understanding and are glad to hear that you found our property clean and felt safe during your stay. Your comments about the parking will be taken into consideration as we strive to improve our facilities. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terribile

Patsy

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Guest,We're deeply sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we would appreciate any specific details you can provide about your stay so that we can address any issues and make improvements. Please know that we take guest satisfaction seriously, and we will work diligently to ensure a more satisfying experience for our guests in the future. We hope to have the opportunity to welcome you back and exceed your expectations.Sincerely, Hotel Manager

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and comfortable room at a fair price
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 22 mar 2024
Dear Guest,Thank you for leaving us a wonderful 5-star review! We're delighted to hear that you found our rooms clean and comfortable at a fair price. Providing excellent value and a comfortable stay for our guests is our priority, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Lauren

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here super last minute due to the rain being so bad, we didn’t want to drive home. Booked and showed up within 5 minutes and they were EXTREMELY ACCOMMODATING. Very homey feel to the staff. It’s outdated and basic but perfect for what we needed which was a hot shower, and a comfy warm bed. The price was unbeatable as well for the rating it has. Definitely will stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 5 mar 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that we could accommodate you last minute and provide you with a comfortable stay despite the rainy weather. It's great to know that you found our staff accommodating and enjoyed the homey feel of our hotel. We appreciate your understanding regarding the outdated and basic facilities and are glad they met your needs. Sincerely, Hotel Manager

10/10 Eccellente

Kelley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quaint & great price for the area. It’s not fancy but clean and safe.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 feb 2024
Dear Guest,Thank you for your wonderful review on Expedia. We're thrilled to hear that you found our hotel quaint, clean, and safe, and that you appreciated the value we offer for the area. Your feedback means a lot to us, and we look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Alberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Its in good spot not to far from the wharf
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 21 feb 2024
Dear Guest,Thank you for your positive review on Expedia. We're glad to hear that our location worked well for you and that you found it convenient for accessing the wharf area. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s a quite and peaceful during my stay. Really enjoyed that.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 12 feb 2024
Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you enjoyed the quiet and peaceful atmosphere during your stay. Your satisfaction is our priority, and we appreciate your kind feedback. We look forward to welcoming you back for another serene stay in the future.

10/10 Eccellente

Gilberto

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place, I stayed on a superball weekend and ca-1s closed so pretty quiet everywhere.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 feb 2024
Dear Guest,Thank you for your excellent review on Expedia. We're delighted to hear that you had a pleasant stay with us and that you enjoyed the tranquility of our location, especially during a busy weekend. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Buono

ROYAL

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 7 feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where you feel we could improve and earn that extra star, please let us know. Your input is valuable to us as we continuously strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

2/10 Terribile

Gloria

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 29 gen 2024
Dear Guest,We apologize for any inconvenience during your stay. Your feedback is crucial to our improvement efforts. If you could share more details about your experience, we would appreciate the opportunity to address and rectify any concerns. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Eccellente

James, Santa Rosa

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is my third stay here... it's very clean and up to date. It doesn't look like much from the street, although the paint colors are very bright and inviting!
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 13 dic 2023
Dear Guest,Thank you for being a repeat guest and for your fantastic 5-star review. We are delighted to hear that you've chosen to stay with us for the third time and that you find our hotel very clean and up to date. We appreciate your positive comments about the inviting paint colors, and we look forward to providing you with another wonderful stay during your future visits. Sincerely, Hotel Manager

10/10 Eccellente

Luis

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 24 nov 2023
Dear Guest,Thank you for your perfect rating! We are thrilled to know that you had a 10 out of 10 experience during your stay. Your satisfaction is our ultimate goal. We appreciate your positive endorsement and look forward to the opportunity to welcome you back.Sincerely, Hotel Manager

6/10 Soddisfacente

William J Young

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The carpet is very dirty other than that id stay again and recommend
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 14 nov 2023
Dear William J,Thank you for taking the time to share your feedback with us. We appreciate your positive comments and are pleased to hear that you would consider staying with us again and recommending our establishment. We sincerely apologize for the cleanliness issue with the carpet. Your observation is valuable, and we will immediately address this matter to ensure a more satisfying experience for our guests in the future. Visit again soon.Sincerely, Hotel Manager

6/10 Soddisfacente

German

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
No parking
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 25 ott 2023
Dear Guest,I apologize for the inconvenience you experienced regarding parking. We understand the importance of convenient parking for our guests. If you could provide more details or if you have any suggestions on how we can improve this aspect, we would greatly appreciate it.Your feedback is valuable to us, and we will use it to address any parking-related issues to ensure a more seamless experience for our guests in the future.Sincerely,Hotel Manager

10/10 Eccellente

Margarita

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We needed to check in as soon as possible and the lady in the office helped us as much as she could and was so pleasant. We really appreciate her going the extra mile for us.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 25 ott 2023
Dear Guest,We are delighted to hear about the exceptional service you received from the lady in our office during your check-in. Going the extra mile for our guests is a testament to our commitment to providing outstanding service, and we're pleased that she could assist you promptly and pleasantly. Your kind words are greatly appreciated, and we look forward to serving you again in the future. Sincerely,Hotel Manager

8/10 Buono

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Returning guest and would definitely continue to stay here when visiting my college student. This is an Inn so no extra amenities. For the price, it’s a hidden gem. It’s clean, simple and close to everything. This trip there were no homeless outside of hotel as it was not the summer time. Parking not as challenging as last trip, again not busy season. The owners are very nice and again housekeeping was great!
Soggiorno di 5 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 25 ott 2023
Dear Guest,We're delighted to hear that you continue to choose our Inn for your visits, and we greatly appreciate your loyalty. Your feedback is invaluable to us, and we're pleased to be your go-to place when visiting your college student. Your comment about the price being a hidden gem is wonderful to hear. We're glad that you found the Inn clean, simple, and conveniently located.It's great to know that your recent visit was more comfortable with no homeless outside the hotel and easier parking. We appreciate your kind words about our owners and housekeeping staff. We look forward to welcoming you back on your next trip, and if you have any more feedback or suggestions, please feel free to share.Sincerely,Hotel Manager

8/10 Buono

Viaggiatore verificato

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 16 ott 2023
Dear Guest,Thank you for your feedback and for providing an 8 out of 10 rating on Hotels.com. We appreciate your input, and we would like to know if there are any specific comments or areas where we can improve to earn that extra point. Your feedback is valuable to us, and we are committed to providing the best possible experience for our guests. If you have more to share or any suggestions, please feel free to reach out.Sincerely,Hotel Manager

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi
helpful staff
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 10 ott 2023
Dear Guest,Thank you for your positive feedback. We're pleased to hear that you found our staff helpful during your stay. Your satisfaction is important to us, and we appreciate your kind comments. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

8/10 Buono

Anne

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 31 ott 2023
Dear Guest,Thank you for taking the time to leave a 4 out of 5 rating. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. If you have any specific comments or suggestions for us, please feel free to share them. Your input is valuable, and we look forward to serving you again on your next visit.Sincerely,Hotel Manager

6/10 Soddisfacente

Gloria

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 10 ott 2023
Dear Guest,Thank you for your rating. We appreciate your input and would love to hear more about your stay to better understand any areas where we can improve and provide a higher level of service in the future.Sincerely,Hotel Manager

10/10 Eccellente

Linda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean room and close to everything in the Monterey area.
Risposta di Hotel Manager, il giorno 8 ott 2023
Dear Guest,Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you found our rooms clean and our location convenient for your visit to the Monterey area. Your satisfaction is important to us, and we look forward to providing you with another great stay in the future.Sincerely,Hotel Manager

8/10 Buono

Linda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was very clean, well kept up, walls looked like they'd been painted recently, the outdoor area has nice plants and it was conveniently located to shopping, eating and within 12 minutes drive to Monterey.
Soggiorno di 3 notti a ottobre 2023
Risposta di Hotel manager , il giorno 7 ott 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terribile

Jyotirmay

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 6 ott 2023
Dear Jyotirmay,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

8/10 Buono

Scott, Guelph

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We liked it and will stay there again for sure.
Soggiorno di 7 notti a settembre 2023
Risposta di Hotel Manager, il giorno 4 ott 2023
Dear Scott,Thanks for your nice comments. We're thrilled to hear that you enjoyed your stay with us and plan to return in the future. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager

10/10 Eccellente

Scott

Soggiorno di 3 notti a settembre 2023
Risposta di Hotel Manager, il giorno 25 ott 2023
Dear Guest,Thank you for taking the time to leave a 5 out of 5. We greatly appreciate your positive feedback, and we're pleased to know that you had a wonderful experience during your stay. Your input is valuable to us, and we look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Eccellente

Kelvin

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 2 ott 2023
Dear Kelvin,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 Soddisfacente

Yoko

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room had bad smoke smell, window screen ripped
We stayed one night for an event in Monterey. When we entered the room it had a horrible smell of smoke. I immediately went and told the manager who was at the desk that I was allergic to the smoke smell. She said that she could not put us in another room since all the rooms were full. She was apologetic and said that she did not get a chance to check the room since they were very busy. She did offer a refund if we chose to leave. We decided to put up with it for one night since all motels and hotels were booked in the area. The manager came later to the room to see if we were staying or leaving. She told us to rid of the smell to open the window. Standing outside she could obviously see that the screen on the bottom was totally ripped. The room was the first room on the first floor in the parking lot and on a noisy busy street. We did not feel safe leaving the window open. The only positive was the room was newly refurbished and clean.
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 31 ott 2023
Dear Guest,We apologize for the inconvenience you experienced during your stay and appreciate your feedback. We regret the smoke smell issue and understand your concerns. We'll address the screen problem to ensure guest safety. Your input helps us improve, and we hope to provide a better experience on any future visit.Sincerely,Hotel Manager

10/10 Eccellente

Matthew

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We found Seaside Inn to be clean, quiet and affordable. The staff was very polite and professional. Very happy with our stay there.
Soggiorno di 3 notti a settembre 2023
Risposta di Hotel Manager, il giorno 21 set 2023
Dear Guest,We're delighted to hear that you had such a positive experience during your stay at Seaside Inn. It's fantastic to know that you found the property clean, quiet, and affordable. Our team takes pride in providing polite and professional service, and we're thrilled that you were very happy with your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future.Sincerely,Hotel Manager

10/10 Eccellente

Steven

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a older facility, one predating WWII. Parking is tight and it is in an area of automobile dealers and businesses that support the care industry. The rooms are very nicely updated, the facility well kept, and cleanliness is paramount. When we had a little problem with no hot water, the owner immediately corrected the matter. The beds were comfy, and the room was plenty large for two of us. The price is below market for the area, the facility entirely satisfactory in every way. These owners understand customer service and satisfaction. I will stay here again.
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Manager, il giorno 18 set 2023
Dear Steven,Thank you for providing a detailed and positive review of your stay. We're pleased to hear that despite the facility being older, you found the rooms to be nicely updated, clean, and well-maintained. It's great that the owner promptly addressed any issues you encountered, showcasing excellent customer service. We appreciate your kind words and look forward to hosting you again during your future travels.Sincerely, Hotel Manager

8/10 Buono

Becky

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 18 set 2023
Dear Guest,Thank you for taking the time to leave a review on Hotels.com. We're pleased to see that you rated your recent stay with us 8 out of 10. Your feedback is important, and we appreciate your support. If you have any specific suggestions or comments that could help us improve and reach that perfect 10, please feel free to share them. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

8/10 Buono

Stéfanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bon rapport qualité prix
J'ai passé une nuit à cet hôtel. Rien de négatif à dire. Bon rapport qualité prix. Stationnement gratuit. Près des commodités. Services courtois.
Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Manager, il giorno 18 set 2023
Dear Guest,We thank you for choosing our hotel for your stay and for sharing your positive experience. We are delighted to read that you had a pleasant night and that you appreciated our good value for money, free parking, proximity to amenities and our courteous service. We hope to have the pleasure of welcoming you again during your next visit.Sincerely,Hotel Manager

6/10 Soddisfacente

BENOIT

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 8 set 2023
Dear Benoit,Thank you for sharing your feedback and rating your stay with us. We value your input and would appreciate more detailed comments about your experience to help us improve. If there were specific aspects that you liked or disliked, please feel free to share them so we can work on providing a better experience in the future.Sincerely,Hotel Manager

4/10 Scarso

Elnaza

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel manager , il giorno 26 set 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Eccellente

Mauricio

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
No hot water available on our last morning! 😡😡
Soggiorno di 3 notti a settembre 2023
Risposta di Hotel Manager, il giorno 5 set 2023
Dear Mauricio,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the hot water. Your comfort is important to us, and we are sorry for falling short in this aspect during your stay. We will investigate the issue to ensure it doesn't happen in the future.Despite this, we are pleased to see your overall rating is 5 out of 5, which suggests you had a positive experience with us. If you have any other comments or suggestions, please feel free to share them, as we always strive to improve our services.We hope to have the opportunity to welcome you back in the future for an even better stay.Sincerely,Hotel Manager

10/10 Eccellente

Curtis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quick check in. The place is cozy and charming. Very clean and everything is in great shape. Would stay again.
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 3 set 2023
Dear Curtis,We're delighted to hear that you had a quick and pleasant check-in experience and found our place cozy and charming. It's wonderful that you also appreciated the cleanliness and the overall condition of our property. We look forward to hosting you again in the future and providing you with another enjoyable stay. Thank you for your kind words!Sincerely,Hotel Manager

8/10 Buono

HERVE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
motel classique en bord de route. Rien d'exceptionnel et 1 nuit, pas plus. Accès à Monterey peer rapide.
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 31 ago 2023
Dear Guest,Thank you for sharing your feedback about your stay. We appreciate your honesty and are glad to hear that you found the motel conveniently located for quick access to Monterey Pier. If you have any further comments or suggestions, feel free to let us know. We hope you had a pleasant overall experience during your visit.Sincerely,Hotel Manager

8/10 Buono

Mike

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 14 set 2023
Dear Mike,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 Buono

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Very clean, the grounds are kept us nice, housekeeping was there every day ( no questions asked) Very close to beautiful beach, shopping and restaurants. Two issues- parking is limited and tight and there are tons of homeless people around hotel. We were never bothered once by them but they are there. Would stay here again
Soggiorno di 5 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 22 ago 2023
Dear Guest,Thank you for your positive review and for highlighting the cleanliness of our property, the well-kept grounds, and the attentive housekeeping service. We're glad you enjoyed the proximity to the beach, shopping, and restaurants. We appreciate your feedback regarding the parking situation and the presence of homeless individuals in the area. We understand that these aspects can impact the overall experience, and we'll continue to work on providing a safe and comfortable environment for all our guests. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

6/10 Soddisfacente

Art

Non mi è piaciuto: Personale e servizio
Extremely Rude
People at the front lobby were extremely rude. Even though check out time is at 11 am they came knocking on our door at 9 am. !!! That was so rude! I don’t know of anyone place that does that. We asked for 4 extra towels and once again the front lobby person said she can only give 2 towels. I am Never going back to that place.
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 22 ago 2023
Dear Guest,We apologize for the negative experience you had during your stay. Your comments about the behavior of our front desk staff are concerning and not in line with the level of service we aim to provide. We're sorry for any inconvenience caused by the early knocking on your door and the limitations on extra towels. Your feedback is important to us, and we will address these issues with our staff to ensure that our guests receive the courteous and respectful service they deserve. We hope you'll consider giving us another chance in the future to provide a more pleasant stay.Sincerely,Hotel Manager

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Not good
Room smelled. The shower only had cold water, and the beds were lumpy.
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 22 ago 2023
Dear Guest,We appreciate you taking the time to share your feedback with us. We're sorry to hear about the issues you encountered during your stay. Your experience does not reflect the level of comfort and quality we strive to provide our guests. We apologize for the inconvenience with the room odor, cold water, and uncomfortable beds. Please know that we take your feedback seriously and will work to address these issues to ensure a better experience for future guests. If you choose to stay with us again, we'll do our best to make sure your stay is much more pleasant.Sincerely,Hotel Manager

10/10 Eccellente

Cecilia

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 9 set 2023
Dear Cecilia,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

8/10 Buono

Michael

Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Manager, il giorno 3 set 2023
Dear Michael,Thank you for taking the time to rate your stay at our hotel. We value your feedback and strive to provide a five-star experience for all our guests. If there is anything specific that we can do to improve and earn a five-star rating from you in the future, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back for an even better stay.Sincerely,Hotel Manager

10/10 Eccellente

Clara

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 10 ago 2023
Dear Clara,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Eccellente

Krystie, Conyers

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good Room was nice and clean no complaints whatsoever. I felt safe entire time Parking lot is small but it’s doable Would use again
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Manager, il giorno 5 ago 2023
Dear Krystie,Thank you for your feedback! We're glad to hear that you had a good experience during your stay and that you found the room nice, clean, and safe. We appreciate your understanding about the parking situation and are pleased to know you would consider using our hotel again. We look forward to welcoming you back for another comfortable stay in the future.Sincerely,Hotel Manager

10/10 Eccellente

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
👍
Soggiorno di 2 notti a luglio 2023
Risposta di Hotel Manager, il giorno 2 ago 2023
Dear Ian,Thanks for choosing our hotel for your stay and the 5 Stars you have given us based on your experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely,Hotel Manager