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Recensioni per Comfort Inn & Suites Sea-Tac Airport

3 out of 5
Comfort Inn & Suites Sea-Tac Airport
19333 International Blvd, SeaTac, WA

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 363 su 1004 recensioni" "
Valutazione di 8 - Buono. 311 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 172 su 1004 recensioni" "
Valutazione di 4 - Scarso. 86 su 1004 recensioni" "
Valutazione di 2 - Terribile. 72 su 1004 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Wouldn't stay again
Very worn and dirty. Questionable people hanging around in the lobby. People in halls and doors banging during the night. Woke up at 0530 to a domestic dispute going on a few rooms away.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 7 dic 2023
Thank you for sharing your concerns. We're disappointed to hear about your experience and take these issues seriously. Ensuring a clean, safe, and comfortable environment for all our guests is a priority. We will address these matters promptly, and we hope to have the opportunity to provide a better experience in the future.

8/10 Buono

Dante

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2019

4/10 Scarso

Deja

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No parking
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Jesse

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Servizi
The bedrooms were comfortable and nice loved the staff super nice but as you are walking down the hallway to your room you can hear people having sex very loudly which was very unconfutable with my kids.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Cindy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very helpful in informing us on Airport wait conditions and making flights.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Cindy,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your five-star review! It is wonderful to hear that our team was instrumental in your travel plans. We pride ourselves on attentive service and are delighted this was reflected during your visit. We look forward to welcoming you back soon for another seamless experience.

6/10 Soddisfacente

Laura

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Just stayed one night before heading home from the airport. The rooms were clean. The breakfast was very good...they had transportation available to several restaurants in the area,which was great...the property just needs some updating...there were no UBS plugs available, and our phones were very low on charge...our boarding passes were on our phone.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Laura,Thank you so much for taking time to share your experience with us. While we're pleased the cleanliness of our accommodations and delicious breakfast offerings were up to your standards, we're disappointed to hear we weren't able to deliver a five-star experience to you and your party. We value feedback from guests such as yourself, which we incorporate into any future improvement to improve the experience of future guests. We hope you will consider staying with us again soon as we work hard to grow as a destination.

8/10 Buono

Jimmy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Jimmy,Thank you for your positive rating! We're thrilled you enjoyed your stay and found our hotel to your liking. We look forward to welcoming you back soon for another great experience at Comfort Inn & Suites Sea-Tac Airport.

8/10 Buono

Sanjiv

Mi è piaciuto: Pulizia, personale e servizio, servizi
Seems pretty standard comfort inn. Does the job for night before the flight. Front staff were nice
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Sanjiv,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport for your pre-flight stay. Ensuring a comfortable experience before your flight is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another convenient stay before your next journey.

4/10 Scarso

Julisa

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Super loud at night, curtains that don’t block light, breakfast area was dirty. The staff communicated poorly and watched me miss the shuttle to the airport that I was waiting for. I told the driver I needed to get a rental car and he just left me and I got stuck paying for a taxi and being 30 minutes behind schedule after being early for the shuttle.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Julisa,While we always appreciate guest feedback, we are sorry you had a disappointing visit. To say we are surprised by your review is an understatement. This is not a typical response from our guests, and we apologize for all of the issues and inconveniences you experienced. We will review each of your comments with our staff to ensure other guests do not have similar experiences. It is our hope you will join us again so we can prove we are better than this.

10/10 Eccellente

Charlotte

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed for one night before a flight. Easy and inexpensive location. Staff was really friendly!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Charlotte,Thank you for your review from all of us at Comfort Inn & Suites Sea-Tac Airport. We are pleased you found value in our hotel and enjoyed our convenient location. Most of all, it is wonderful to hear you experienced our warm, friendly staff. Should your travels bring you back to the area, we would love to see you again.

6/10 Soddisfacente

Harry

Viaggio di lavoro
Mi è piaciuto: Pulizia
Small parking spots. Elevator busted. No maid service.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Dear Harry,While we are happy to have you as our guest, we are sorry you were disappointed in your stay. Please know that housekeeping is provided every three days, and we apologize if this was not explained to you at check-in. We work hard daily to create a perfect experience for every guest and are continually learning and improving. We will review your comments with our team and hope to have another opportunity to welcome you back and impress you further.

6/10 Soddisfacente

Karen

Viaggio di coppia
Mi è piaciuto: Servizi
The extra charge of $30 is ridiculous! Most upstanding hotels will give you early check in at no cost if a room is available! Horrible customer service!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Dear Karen,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with our early check-in policy, and we'll keep your comments in mind. Should you be in the area again, we hope you'll come back to see us.

6/10 Soddisfacente

David R.

Limited parking. When entering the building there was an aroma of spices and herbs that I’ve never come across at any hotel. It was not pleasant and it remained in the lobby the next day.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Dear David,Thank you for your honest review. We regret to learn of your disappointment with your experience. We'll be sure to share your concerns with housekeeping to ensure any odor issues are dealt with swiftly. Take care, and we wish you safe travels.

8/10 Buono

Meg

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff were awesome. Property is very close to airport (so be ready for some runway noise). Rooms are amply sized, breakfast is good, coffee could be improved. But the helpful shuttle bus drivers and front desk staff are so attentive and lovely
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Dear Meg,Thank you for taking the time to leave a review. We're pleased you enjoyed the attentive service from our team and our comfortable, spacious accommodations. We'll pass on your compliments, and we hope you'll visit us again soon.

10/10 Eccellente

Keith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy after midnight checkin after delayed flight. Online checkin ahead helped. Good sleep. Waffles for breakfast. Limited yogurt flavors.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Keith,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your five-star rating! We are so happy that you were able to have a restful night's sleep after your flight was delayed. In addition, it is wonderful to hear that you found your check-in process to be seamless. We hope to have the opportunity to welcome you back in the future for another comfortable stay.

8/10 Buono

Dan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Parking seemed to be limited. A lady was really frustrated that she could not find a parking spot
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Dan,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any concerns regarding parking. Please know that our staff are always available to assist our guests, and we will take your comments into consideration as we continue to improve our property. Should you be in the area again, please consider coming back to see us for a more exceptional experience.

8/10 Buono

Mike, Langley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very close to the air port and had a 24/7 shuttle to the airport. I will be staying there again on out way home from our holiday.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Mike,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport! We're pleased to hear that our proximity to the airport and shuttle service effectively met your travel needs. It's great to know you plan to stay with us again, and we look forward to welcoming you back for another convenient and comfortable visit!

6/10 Soddisfacente

jocelyn

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Tambra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff. Thank you so much.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Tambra,Thank you for your kind words about our team! Your appreciation means a lot to us, and we look forward to ensuring your next visit to Comfort Inn & Suites Sea-Tac Airport is just as enjoyable.

10/10 Eccellente

DONALD

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff, comfy bed. Seatac is Seatac!
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 12 apr 2024
Dear Kevin,Thank you for choosing to stay with us and for taking a moment to provide your review. We are pleased that our friendly service and comfortable beds added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back to Comfort Inn & Suites Sea-Tac Airport.

4/10 Scarso

Alyssa

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Courtesy shuttle never came, waited ~22min before catching a Lyft. No reason it should have taken that long when the hotel is located 6min away from the airport. After calling the hotel front desk a second time, I was then informed to look for the “sleep inn” courtesy shuttle, when I was staying at a comfort inn property. These instructions were not written in the initial message I received from the property. Then, at check in, I was asked to pay $200 for incidentals. This is an outrageous amount for a 3 star hotel at best. Front desk person also seemed a bit irritable which only added to my subpar experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Alyssa,While we are happy to have you as our guest, we are sorry to see you were disappointed in your stay. We work hard daily to create a perfect experience for every guest and are continually learning and improving. We will be sure to review your comments as we move forward and hope to have another opportunity to welcome you back and impress you with our improvements.

10/10 Eccellente

Fashoda

It was a great and friendly stay with great employees, I’ll highly book again 💯
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Fashoda,Thank you so much for choosing to stay with us at Comfort Inn & Suites Sea-Tac Airport. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. The pleasure was truly ours, and we can't wait to welcome you back.

10/10 Eccellente

Maribel

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Kimberly

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Poor customer service!
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Kimberly,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you received anything short of your highest expectations. We assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments will be promptly addressed with our team to ensure improvement. We appreciate your feedback and hope for a chance to change your perceptions down the line.

10/10 Eccellente

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Easy
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Dear Paul,Thank you for your perfect rating. We trust you had the comfortable, welcoming experience we are known for at Comfort Inn & Suites Sea-Tac Airport, and we look forward to welcoming you back for another fantastic time.

2/10 Terribile

Shelley

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
Tried calling the airport shuttle for 15 minutes and no one answered. Very disappointed.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 1 apr 2024
Dear Shelley,Thank you for bringing this matter to our attention. We're disappointed to hear about your experience with our airport shuttle service. This falls short of the seamless service we strive to provide. Rest assured, we're addressing this promptly to ensure better responsiveness in the future. We value your patronage and hope for the chance to regain your trust on your next visit.

6/10 Soddisfacente

Erin

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Dated, felt like it needed a good cleaning. The front desk staff was lovely, polite and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 1 apr 2024
Dear Erin,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations weren't up to our usual high standards. We will be sure to review our policies and procedures with the team and hope to have another opportunity to welcome you back and impress you further.

8/10 Buono

Yun Chi

Soggiorno di 1 notte a marzo 2024

8/10 Buono

Stephen

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

jason

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly, helpful staff.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Jason,Thank you for staying at Comfort Inn & Suites Sea-Tac Airport. We appreciate your feedback. We are happy to hear about your great experience. Our staff is always there to help you in any way possible. We are delighted to hear that your stay met your expectations. Thank you again for your review. We hope to host you again soon.

8/10 Buono

Denise

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Clean and close to airport
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Denise,Thank you for your positive review of Comfort Inn & Suites Sea-Tac Airport! We're happy you enjoyed our clean accommodations and proximity to the airport, and we hope you'll return.

10/10 Eccellente

Dawn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We booked this last minute. Comfort Inn got us in and it was so nice and clean.it smelled clean which I loved because you know its getting cleaned in between customers.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Dawn, Thank you for staying at Comfort Inn & Suites Sea-Tac Airport. We appreciate your recent feedback and taking the time to share your thoughts. We are glad you found your accommodations to be clean and comfortable. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to seeing you again.

6/10 Soddisfacente

INDERPAL

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
There was a noise as if someone was dragging something heavy around every few seconds throughout the night.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Dear Inderpal,Thank you for your feedback. We're very sorry to hear about the noise you encountered during your stay, and we apologize for the disturbance. Rest assured that we've shared your comments with our team so we can address this. We'd be honored to receive another chance to provide you with the peaceful stay you deserve.

2/10 Terribile

Kanchan

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I made a reservation just 3 hours before arrival and called the hotel to confirm my reservation, which they did. I called again upon arrival at the airport for the schedule - they gave me wrong directions. When I arrived at the hotel they said they did not have any more rooms and sent me to their sister hotel - Sleep Inn. Upon arrival at Sleep Inn they did not have a clean room identified and we had to wait for them to go look. Overall, e should have been checked in within 20-25 minutes after exiting the airport but the whole process took over 2.5 hours and we got to our room only after 2:30 am!!! It made the next work day super hard with just a few hours of sleep.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Kanchan,Thank you for taking a moment to leave a review. While it is rare that we overbook, we understand the inconvenience caused when this happens, and we sincerely apologize. We will be sure to discuss this matter internally to determine how we can better the guest experience in this respect. It is our hope that you will give us another chance to change your perceptions down the line.

10/10 Eccellente

Bill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great evening staff, helpful
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Bill,Our staff is our greatest asset, so we are thrilled to hear their efforts were worthy of a five-star rating! Hosting you again at Comfort Inn & Suites Sea-Tac Airport would be a treat, so please don't hesitate to revisit us for another flawless experience!

10/10 Eccellente

Terri

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a late check-in (1am) and staff facilitated my pickup from the airport--they were great. And I had an Amtrak train to catch that morning--they made sure my taxi was arranged as well. An overall pleasant, non-stressfull stay. I'll be back :-)
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Terri,It was such a pleasure having you as our guest! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your kind review and perfect rating, and we look forward to your return!

8/10 Buono

Shannan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not enough parking available. We had to park at the building next door and haul our luggage around the building in the dark.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Shannan,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your feedback. We are sorry to hear you had a concern with parking, and we will be sure to review your feedback to ensure everything is as it should be. We hope that otherwise you enjoyed your stay and we look forward to welcoming you back and impressing you further.

10/10 Eccellente

Jodeen

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly service
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Maria,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport! Our team is delighted you had a wonderful stay with us and received excellent service. We take pride in providing a phenomenal experience for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

8/10 Buono

Randy W

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Just okay. Staff is very nice and friendly
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 15 mar 2024
Dear Randy,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If you're in the area again, please come back to see us.

8/10 Buono

Jessica, Dartmouth

Viaggio di gruppo
Mi è piaciuto: Pulizia
This was a good hotel for a quick sleep befor moving on with our journey. I did notice that some maintnance could be updated to the hotel. All and all o did havw w good sleep and it was reaonably priced. After a mistake expedia made i was glad we were able to find a place to sleep
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 9 mar 2024
Dear Jessica,We were happy to provide you with affordable accommodations, and we're glad you had a restful sleep. Thank you for your suggestions for improvement. We'll keep your comments in mind, and we hope to see you again soon.

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and safe
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 6 mar 2024
Dear Gary,We're delighted to know that our clean, safe accommodations were the highlight of your visit and that you had a great experience with us overall. Thank you so much for the perfect rating and we hope you'll join us again soon.

6/10 Soddisfacente

Andrew

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

EZGEL

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Stephanie

Mi è piaciuto: Pulizia e personale e servizio
Small parking garage.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 5 mar 2024
Dear Stephanie,Thank you for choosing to stay at Comfort Inn & Suites Sea-Tac Airport! We understand that you'd prefer a larger parking garage. However, based on your positive rating, it sounds like your stay was otherwise pleasant. We appreciate your input and hope you'll return.

10/10 Eccellente

Robin K

Soggiorno di 1 notte a febbraio 2024

6/10 Soddisfacente

Kai

Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Lionel, Makawao

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast is outstanding.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 23 feb 2024
Dear Lionel,Thanks for the glowing review of Comfort Inn & Suites Sea-Tac Airport! We're glad our delicious breakfast impressed you. It would be wonderful to welcome you back anytime.

8/10 Buono

Abigail

Soggiorno di 1 notte a febbraio 2024