Salottino della hall

Recensioni per Poco Diablo Resort

4 out of 5
Poco Diablo Resort
1752 State Route 179, Sedona, AZ

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 531 su 1132 recensioni" "
Valutazione di 8 - Buono. 295 su 1132 recensioni" "
Valutazione di 6 - Soddisfacente. 171 su 1132 recensioni" "
Valutazione di 4 - Scarso. 78 su 1132 recensioni" "
Valutazione di 2 - Terribile. 57 su 1132 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

khaled

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great location and facility, parking was a bit of an issue, but not a show stopper
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Ana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a beautiful place to stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Ana, it is delightful to learn that you found Poco Diablo Resort to be a breathtaking location for your stay. We do our utmost to cultivate a stunning atmosphere for our valued guests. We sincerely hope for the pleasure of welcoming you back in the future.

10/10 Eccellente

Patricia, Eureka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Patricia, it's truly delightful to see your perfect score for Poco Diablo Resort! We feel glad that your stay with us met your expectations. Hoping to have the pleasure of welcoming you back soon.

10/10 Eccellente

Gerard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were Friendly and knowledgeable. Great Happy Hour. Beautiful grounds
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Gerard, it's wonderful to hear you found our team members at Poco Diablo Resort both friendly and knowledgeable. We're glad you enjoyed our Happy Hour and found our grounds pleasing. We look forward to welcoming you back soon!

10/10 Eccellente

margoux

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Margoux, thank you for visiting Poco Diablo Resort and for submitting your rating. We trust that you had a wonderful experience, and we hope to welcome you back to the resort in the future. Safe travels until then!

8/10 Buono

Fernando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Candyce, reservations, il giorno 29 apr 2024
Thank your for review, Fernando. We appreciate the feedback!

8/10 Buono

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed one night as we passed through the area. Clean and nice views.
Soggiorno di 1 notte ad aprile 2024
Risposta di Candyce, reservations, il giorno 29 apr 2024
Thank you for your review, Lisa. We appreciate the feedback!

8/10 Buono

Aaron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms are a little dated. Room air didn’t work. The exterior of the clubhouse is due for a refresh. Rooms can be noisy. The bar and restaurant were excellent. Staff excellent!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Aaron, it's great to hear you enjoyed our bar and restaurant, as well as our remarkable team members! We're dedicated to continually enriching the guest experience and your comments regarding room updates, noise reduction, and a clubhouse revamp have been taken into account. We're regretful that your room's air conditioning gave you trouble, and we'll concentrate on rectifying this issue promptly. We're looking forward to welcoming you back at Poco Diablo Resort for an even more enjoyable stay next time.

8/10 Buono

Kristin

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Kristin, thank you for choosing Poco Diablo Resort and for sharing your experience. We're glad to hear that your stay left a positive impression and we hope to welcome you back on your next visit.

4/10 Scarso

Stephanie

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Reserved a room which 2 queens but the beds were smaller than queen beds. Refrigerator was leaking on to the carpet. Tub would not drain. Front door would not lock unless we pushed it with all our weight. Restaurant shut down due to chef quitting. Really only the good thing was the drinks at the bar. Otherwise, resort was subpar with pretty views.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Stephanie, addressing your concerns is paramount for us. We regret the issues you encountered regarding the bed size, appliance functioning, and door security during your stay. We are also sorry to hear about your experience with the temporary unavailability of the restaurant. On a brighter note, we're delighted you enjoyed the bar drinks. We're using feedback such as yours to make improvements and hope we can provide a better experience in the future with our picturesque views.

10/10 Eccellente

Lonnie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful surroundings and spa treatments are wonderful!
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Virginia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent, except not walkable to anything. If you dont have a car there is only the restaurant onsite. I arrived late and hungry, the restaurant was closed. No snack machine. I had breakfast the next day burn't hash browns and very greasy bacon. They must have a different cook at night because dinner was outstanding. Recommend this hotel if you have a car and don't eat breakfast there.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Virginia, it's wonderful to hear you had an excellent stay at Poco Diablo Resort and that your dinner experience was outstanding. We also appreciate your comments regarding your breakfast experience, as it allows us to understand areas where improvements can be made. We also acknowledge your feedback about our location, and will consider your suggestion for possible additional amenities for our after-hours guests. Hoping to welcome you back in the future for a better stay.

4/10 Scarso

Nikki

Viaggio di gruppo
Non mi è piaciuto: Servizi
it was fine - but not good food service very limited
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Nikki, we appreciate your feedback regarding your recent stay. While it seems you found some aspects acceptable, we regret to hear that your dining experience didn't meet your expectations. Ensuring our guests enjoy all features of their stay, including meals, is a top priority. Your comments will definitely be considered as we continually strive to enhance our services. We hope for another opportunity to provide you with a more fulfilling experience in the future.

6/10 Soddisfacente

Annette

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
As I do understand that there is no light pollution in Sedona, the property felt unsafe because the lights were not in functional order. On the parking lot one whole row did not work, and the light by the room was also not working. It did not feel safe walking from the parking lot to the room. Inside the room one of the overhead bed lights also did not work. The facility was clean, the front desk person polite enough although maybe stressed by the people in front of us not speaking the language sufficiently and having additional questions which he would not answer since there were other people (me) waiting. We got overprice and underwhelming, obviously old coffee in the morning which was served by an employee who obviously did not want to be there. I think for the price of the room I would have expected a bit more.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Annette, it's important to us that our guests feel comfortable and secure during their stay, and we're sorry to hear about the issues you encountered with the lighting. Rest assured, we take such feedback seriously and are taking measures to ensure optimal functioning in all areas. We're glad to know you found our property to be clean though.In regards to your experience at the front desk and with morning coffee, we aim to provide exceptional service and it appears we did not meet this standard during your visit. We'll use this feedback for improvements to ensure that all our guests have an experience that matches their expectations.

8/10 Buono

Keerthi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Decent one in Sedona
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 22 apr 2024
Keerthi, thank you for choosing Poco Diablo Resort and sharing your impression with us. We're glad your stay was satisfactory and hope to provide an even better experience next time you visit beautiful Sedona.

10/10 Eccellente

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Nicole, it's wonderful to see your perfect score for Poco Diablo Resort. We're glad you had an exceptional experience and we look forward to delivering the same level of satisfaction on your future visits with us.

10/10 Eccellente

Piro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Piro, we're thrilled to learn about your excellent rating of Poco Diablo Resort! Our team strives to provide an exceptional experience for all our guests and your feedback motivates us to continue. We hope to welcome you back soon for another visit. Thank you for choosing our resort.

8/10 Buono

Michelle

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Quiet property outside of Uptown Sedona. Grounds are beautiful, nice staff, buildings old and dated. Alot of care goes into the lawn, pretty trees and waterfalls around the facility. So relaxing. Ice machine broken during our stay and nice large pet area!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Michelle, thank you for taking the time to share your experience at Poco Diablo Resort. It's wonderful to hear you found the surroundings lush and tranquil, and appreciated our dedicated team members. We strive to maintain a charming, welcoming environment so we appreciate your feedback regarding the building's aesthetic. We also apologize for any inconvenience caused by the ice machine situation. Reading that you and your pet were able to enjoy your stay brings us immense joy and we do hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Ashkan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really loved this place
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Ashkan, we're thrilled to hear how much you loved your stay at Poco Diablo Resort! We can't wait to welcome you back in the future.

8/10 Buono

Jose

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia e personale e servizio
Beautiful place with lots of green and tranquility. Even though they are an expensive resort, it was weird that you have to ask for cleaning the room a day before (morning) at the front desk. We noticed during afternoon that the bed of our room was not made and when asking to clean the room they told us time already passed and could not do it… not good attention to clients
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Jose, thank you for choosing Poco Diablo Resort and appreciating the serene surroundings. While we strive for guest satisfaction, we understand you had some concerns with our room services scheduling process. Your feedback is important as it guides us in refining our services to ensure a delightful experience for our cherished guests. We hope to serve you better during your next visit.

10/10 Eccellente

Adriana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, beautiful scenery, restaurant onsite and beautiful walking trail
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Adriana, it's wonderful to read your remarks regarding your stay at Poco Diablo Resort. We're thrilled you enjoyed the picturesque surroundings, on-site dining, and scenic walking trails. We appreciate your feedback and look forward to welcoming you back for another delightful stay.

4/10 Scarso

Hector

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e servizi
The bathroom was moldy and the tub drain was slow. The room barely had light. I don’t recommend this venue.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Hector, it's disappointing to hear about the difficulties encountered during your stay, particularly regarding the bathroom's condition and the lighting in the room. Please rest assured that, while we can't change the past, we genuinely care about your experience and will use your comments to learn and make improvements where necessary. We understand your hesitation, but sincerely hope you give us another opportunity to prove that we can do better.

8/10 Buono

Jeannette

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
The rooms were dark and had a musty smell, like a room not well ventilated, we were offered an upgrade for $10 extra but we didn’t feel like moving. Some people at the front desk were very nice others not so much. The overall property gardens were beautiful, the dining room is only opened till 8:30pm, when you are enjoying the sights you may want a late meal 😊
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Jeannette, it's good to hear that you found the overall surroundings of Poco Diablo Resort beautiful. We lament any dissatisfaction with the room conditions and appreciate your feedback regarding improving these aspects. We're also noting your comments about mixed experiences with front desk services. As for the dining hours, we aim to balance our guests' needs for late meals with operating hours. We hope to provide a more exceptional experience on your next visit.

6/10 Soddisfacente

Stacy, Hesperus

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Nice location for quiet and relaxing stay. The lobby looks nice and the grounds are great for walking. The standard room was spacious and bed was comfortable. The room could use a refresh but overall was fine for a short trip.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Stacy, thank you for providing feedback. It's great to hear you found our setting tranquil and appreciated our spacious accommodations and verdant walking areas. Your point about our room condition has been noted and we're regularly updating our facilities to enhance the experience. Thank you for choosing us for your trip and we hope to see you again.

10/10 Eccellente

Indira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was beautiful in itself. Very convenient to down town.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Indira, your words bring much joy! At Poco Diablo Resort, we pride ourselves on our picturesque property and convenient location. We are delighted to know you enjoyed your stay and we look forward to welcoming you back in the future.

4/10 Scarso

Tyson

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff was friendly and helpful. The surrounding area is very beautiful and serene. Unfortunately, the rooms themselves are in poor condition. Several things like the wallpaper, cracks in walls, light fixtures are being held together by packaging clear tape. Jaquzzi tub and shower were in poor condition. Mold everywhere, crappy patchwork on plumbing/drains. The bed was original and by that I mean old and broken. Springs are loose and bed was super uncomfortable. Sheets are very old as well as the towels. Overall the stay was uncomfortable and disappointing. This property is way overdue for proper repairs and updates. Would not stay here again!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 18 apr 2024
Tyson, it's disappointing to hear your stay didn't meet expectations. We appreciate your generous comments about our helpful team members and the peaceful surroundings. Your concerns regarding the upkeep of rooms are taken seriously; we constantly strive for better guest experience. We're sorry to hear that the bed didn't provide the comfort you expected and that your stay was not as comfortable as it could have been. Your feedback is valuable, as it helps us focus on areas where improvements might be needed. We are working on updates to enhance our guests' future stays. We hope to have another opportunity to deliver the type of experience you should always expect from us.

6/10 Soddisfacente

Joshua, Niles

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Great room area. However, their pillows and blankets are not so great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Joshua, thank you for sharing your thoughts. At this resort, we make an effort to offer comfortable accommodations, so it's regrettable that you found the bedding less satisfying. We appreciate this input and we'll consider it for future improvements. We hope to better meet your expectations next time.

8/10 Buono

Randall

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Restaurant was nice. Room was noisy.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Randall, we appreciate your positive note about our restaurant at Poco Diablo Resort. We deeply regret to hear about the disturbance in your room. Please rest assured that we are looking into better soundproofing solutions. Our team wishes you a more perfect stay next time.

10/10 Eccellente

Neelima

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice resort with friendly staff.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Neelima, it's fantastic to know you appreciated your time at Poco Diablo Resort. We're thrilled to hear how much you enjoyed our inviting surroundings and the warm interactions with our team members. We appreciate you choosing us and hope to welcome you back in the future.

8/10 Buono

John, Atlanta

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The grounds were nice but the room was average at best and was near a maid station so it was very noisy.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
John, thank you for your feedback. The Poco Diablo Resort takes pride in our surroundings and we're glad you liked them. We regret to learn about the noise disturbance and that your room didn't meet your satisfaction. We strive to ensure perfect tranquility for our guests, and your comments aid us in improving our services. We'd be delighted to show you our commitment on your next visit.

8/10 Buono

Christian, Los Angeles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place, will return
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Christian, we're delighted to hear that you enjoyed your stay at Poco Diablo Resort and appreciate your kind remark. We greatly look forward to welcoming you back for another delightful experience. Safe travels until then!

10/10 Eccellente

Lacy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the view!
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Lacy, it's great to hear that you cherished the scenery at Poco Diablo Resort! We pride ourselves on our picturesque surroundings. We appreciate your feedback and hope to see you back soon.

8/10 Buono

Adriana

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Adriana, thank you for choosing Poco Diablo Resort and sharing your rating. We're glad to see that your stay was largely enjoyable. We strive to provide an excellent experience and invite you to share any specific feedback you may have. Looking forward to your next visit!

8/10 Buono

Miriam

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Miriam, it's wonderful to see you had a good experience at Poco Diablo Resort. We appreciate your rating and would love the opportunity to make your next stay with us even better. Thank you for your support, and we look forward to serving you again in the near future.

10/10 Eccellente

julie

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Thank you for the fantastic rating, Julie!It's outstanding you had such a wonderful experience at Poco Diablo Resort. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Eccellente

Annel

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Thank you for the 5/5 rating, Annel!It's excellent you enjoyed your time at Poco Diablo Resort so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Eccellente

Stephen

Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Stephen, it's delightful to hear that you had a wonderful experience with us. The team at Poco Diablo Resort appreciates your top-tier rating and we hope you'll choose to stay with us again in the future.

6/10 Soddisfacente

Priya

Viaggio con la famiglia
Mi è piaciuto: Servizi
The cleaning staff is not very great
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Priya, we appreciate your feedback. It pertains to important aspects of our service delivery, such as cleanliness. Our goal is to meet our guests' expectations and it seems like your experience fell short of this. Be assured that we place high importance on maintaining a clean environment and we'll use your feedback to improve. Your next visit should reflect our dedication to this.

6/10 Soddisfacente

Cynthia

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 7 apr 2024
Cynthia, it seems your overall experience could have been better, and we would appreciate understanding more about your stay. We strive to provide a superior guest experience, and understanding where we can improve is crucial. Please feel free to share more details about your visit if you would like. We hope to have another opportunity to serve you better

10/10 Eccellente

Charisse

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property for quick getaway, clean and accessible.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 6 apr 2024
Charisse, we're delighted to hear about your positive experience at Poco Diablo Resort. Ensuring a clean and easy to navigate environment is key to a wonderful getaway. We look forward to being your resort of choice for future trips.

6/10 Soddisfacente

Gina

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 7 apr 2024
We appreciate the feedback, Gina.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 7 apr 2024
Thanks for the perfect rating, Anthony!We're pleased to hear that you have fully enjoyed your stay at Poco Diablo Resort, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

8/10 Buono

Kaylene

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Thanks
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 4 apr 2024
Kaylene, it's wonderful to hear that you had a pleasant stay at Poco Diablo Resort. We can't wait to welcome you back for another memorable visit. Safe travels!

10/10 Eccellente

Bridgett

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had breakfast twice and dinner once at the restaurant and were pleasantly surprised at how good the food was. We had the cornish hen for dinner and it was awesome!
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Bridgett, thank you for choosing to dine at Poco Diablo Resort. It's delightful to hear that you enjoyed our cuisine, particularly the Cornish hen. We appreciate your feedback and hope to welcome you back soon for another remarkable meal.

6/10 Soddisfacente

Monika

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The cleaning was suboptimal. We stayed 6 nights. They did not make beds/change sheets or vacuum the floors. For the price they charge, room cleaning should be done!
Soggiorno di 6 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Monika, thank you for taking the time to share your feedback. It's regrettable to hear that the cleanliness didn't meet your expectations. Our goal is to provide exceptional service, which includes regular cleaning for longer stays. Your feedback is vital and will certainly be utilized for improvements. We hope to have another opportunity to deliver a better experience in the future.

6/10 Soddisfacente

Oleksandr

Non mi è piaciuto: Condizioni e dotazioni della struttura
Beautiful location and very quiet place to stay. Just doesn't match cost vs reality, very basic stay for the asked money. Cheers
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Oleksandr, it's good to hear that you appreciated the tranquil location. We're sorry to understand that your experience didn't quite align with your expectations considering the price. We aim to offer value reflective of our prices and hearing from our guests helps us to ensure this. We hope to host you again perhaps in the future. Best regards.

10/10 Eccellente

Stephanie Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Stephanie, it's wonderful to hear that your stay at Poco Diablo Resort was satisfactory. Our team is dedicated to providing an excellent experience and it seems we hit the mark on your visit. We look forward to welcoming you back in the future.

8/10 Buono

Yvonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is situated in close driving distance to Tlaquepaque and many of the wonderful Sedona hiking trails. The hotel rooms are clean and the beds are comfortable. We enjoyed the heated pool and hot tub.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Yvonne, it's wonderful to hear you enjoyed your stay at Poco Diablo Resort. It's rewarding to know our prime location in proximity to Tlaquepaque and numerous Sedona hiking trails enhanced your visit. We're pleased to hear our neat rooms and cozy beds added to your comfort. We hope you will choose to stay with us again in the future, perhaps to enjoy our heated pool and hot tub. Safe travels!

10/10 Eccellente

Masashi

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 20 apr 2024
Thanks for the perfect rating, Masashi!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Poco Diablo Resort.Have a wonderful day!

6/10 Soddisfacente

mariya

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 20 apr 2024
Thank you for the feedback, Mariya.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.