When I got to my room, I realized I was totally scammed. Room was TINY. I'd reserved the Deluxe Room, but it must've been the Standard Single Room. The photos are deceiving. Worse, the description of the rooms is a complete lie. First off the description says, "Private bathroom, shower, rainfall showerhead." There was no toilet or sink in the room...only the shower. That is NOT a private bathroom. And when I asked the guy working there about the private bathroom, he pointed to the shower. I don't know what they consider a "rainfall showerhead," but it's just the normal handheld showerhead in there...nothing special about it. Why are they trying to make the description sound better than it is? Even worse, there was NO air conditioning in the room, even though the description says there is. I asked the guy about that, and he pointed to an old vent in the ceiling that he said is the AC, but that they only turn it on in the summer. Well, that's not AC then. And he was totally rude. The "premium bedding" is also a lie. It's the most basic bed possible. Make sure you understand that you're NOT getting what the description says. It's a scam. The good reviews must either be fake or from people checking in with no expectations. The photos look nice. The actual room does not! I called Orbitz immediately and was on the phone with them for an hour. But they refunded my money & helped me find a new hotel. I checked out of this hostel an hour after I checked in & got the hell out of there.
