Lodge a Serowe

“Our check in was horrible. We booked the executive room a month before but when we got to the place we were told that the executive rooms are fully booked we will have to settle for standard room. Firstly, we booked executive room because of a reason, now we had to settle for a small bed horrible shower and not to mention that the standard room was not that clean. However, we were moved to the executive room the day after. When we asked about the refund for Friday night, they came up with...

“The staff were friendly and welcoming . Room was very clean with large comfortable beds ! . Winnie cooked us a delicious meal , and served a lovely continental breakfast . Proved to be a comfortable stop over on the way to Maun Recommend a stay here .”

“We arrived at a closed reception and were the only people in the camp. A young girl came walking up and showed us our tent. The tent, bedding etc. were clean, with a small flash light as the only means of light. The ablution had no water, and the toilets had no seats. There was a care taker who called the owner when we asked, and he then instructed the care taker to turn the water on. When we asked about warm water he said the care taker will boil some water on the fire and we had to bath in...

“Das Hotel sah aus, als sei es geschlossen - keine Menschen, ungepflegt, dunkel. Überhaupt nicht einladend! Die Rezeptionistin fand meine Reservation nicht und fing an, herum zu telefonieren. Dann zeigte sie mir das Zimmer, auch der Pool war völlig ungepflegt. Sie sagte, es würden Renovationsarbeiten durchgeführt. Auch war das Restaurant geschlossen und das WiFi funktionierte nicht. Ich hatte den Eindruck, dass keine anderen Gäste anwesend seien. Eine Übernachtung hier ist nicht zumutbar!!! ICH...

“it was good”